Sify Broadband’s customer support is reaching harassment levels :P
April 14th, 2004 Leave a comment Visited 49 times, 3 so far today
In a good way actually. After my last e-mail discussion with the senior management, the net got a bit reliable as the local guys get a bit more sensitive towards me (the pain in the ass). And I am getting calls, loads of them from Chennai to Delhi. One fine lady called me from Delhi trying to explain how they are still trying to tackle the last mile connectivity problems which are not totally in their hands as it is managed by the CTOs (Cable TV Operators) and how it is almost impossible to spread out fast without their support. I almost feel like haunted by these people trying to help me. So much so, that they are making me feel guilty about the bashing I normally do on this Blog. But since it will help me get a better connectivity, I should be prepared to handle it. So, perhaps… I should take these good harassments with open hands!
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April 17th, 2005 at 07:35 pm
I had registered a complaint on 15th April morning( Complaint No 1820044). The problem was that the tvsesupport.com site was not opening on my computer.I was told that the call shall be attended and the problem shall be resolved within 12 hours.I called my local service provider and he also comfirmed that there is a problem as the same site was not opening in his office also. Despite on repeated follow up my problem still remains unsolved.It is requested that the problem may kindly be solved immediately as my business is suffering.Thre is no problem in the site as it is opening at all other locations.
April 17th, 2005 at 09:05 am
I had registered a complaint on 15th April morning( Complaint No 1820044). The problem was that the tvsesupport.com site was not opening on my computer.I was told that the call shall be attended and the problem shall be resolved within 12 hours.I called my local service provider and he also comfirmed that there is a problem as the same site was not opening in his office also. Despite on repeated follow up my problem still remains unsolved.It is requested that the problem may kindly be solved immediately as my business is suffering.Thre is no problem in the site as it is opening at all other locations.