Another undocumented special feature from the biggest and best broadband service provider in India in addition to the 75megs a day limit on shared accounts…
So, Sify is so cool that they are providing you and me unlimited connectivity at just 650 bucks. But that does not tell you that you will be paying 3500 just to get that network cable extended to your home. That does not tell you that speeds could go down to level of bytes and Sify Customer Care people won’t get worried about it. That does not tell you that you will have to get the services practically extracted out of you cable guys. That does not tell you that your CTO would be asking for service charges that Sify mention nowhere. And that does not tell you that they are practically screwing you as badly as they can while they can.
A post from the Sify Broadband Forum:
i am very frustrated of being a user of sify. i got this connection three months ago. My CTO did not ask any service charge for first two months. And i was happy and felt proud of my CTO, when i heard that you paying $$$ to CTO as service charge. This month my fu*k’in CTO asked me Rs.50.
i asked him why should i pay you?. nothing is mentioned about service charge in sifybroadband.com, licence aggrement and you did not tell about this. he said this money is being used for eletric bills and server maintenance and for cable cost. i asked him can’t you take the money form the package itself. he said our neighbor CTO asking rs.100 we are just asking only 50.what can i tell him?
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November 26th, 2004 at 09:54 am
I truly regret the day I opted for this broad band connection. Half the time it is non-operative; chasing the cable guy is another long story that ends in futility. It is the biggest rip off trip in broadband connectivity circles. I want my money back.
November 26th, 2004 at 09:24 pm
I truly regret the day I opted for this broad band connection. Half the time it is non-operative; chasing the cable guy is another long story that ends in futility. It is the biggest rip off trip in broadband connectivity circles. I want my money back.
November 29th, 2004 at 01:35 am
I truly regret the day I opted for this broad band connection. Half the time it is non-operative; chasing the cable guy is another long story that ends in futility. It is the biggest rip off trip in broadband connectivity circles. I want my money back.
November 29th, 2004 at 01:05 pm
I truly regret the day I opted for this broad band connection. Half the time it is non-operative; chasing the cable guy is another long story that ends in futility. It is the biggest rip off trip in broadband connectivity circles. I want my money back.
May 3rd, 2005 at 10:14 pm
i was using hi hathway cable connection before taking sify broad band. its ad looks cool that you have to pay just 450 per month high speed etc’ and if you take it you will get screwed up like anything the first problem you will face how to log in. hell! you have to use all your trouble shooting skills if you don’t have that skills plz try to learn trouble shooting from some good institute before taking sify broad band to log in while log in, it shows all kinds of error and if you format your system you are in a soup. sify broad band client nevers works properly and every time when you load sify client it asks to downlaod antivirus which you have to download from sify itself. you have to consider yourself very lucky if you are able to download it every time its shows as not responding my suggestion to people who are planning to take sify think twice becoz all the time you will be making calls to sify customer care where you will never get postive response.
May 3rd, 2005 at 11:44 am
i was using hi hathway cable connection before taking sify broad band. its ad looks cool that you have to pay just 450 per month high speed etc’ and if you take it you will get screwed up like anything the first problem you will face how to log in. hell! you have to use all your trouble shooting skills if you don’t have that skills plz try to learn trouble shooting from some good institute before taking sify broad band to log in while log in, it shows all kinds of error and if you format your system you are in a soup. sify broad band client nevers works properly and every time when you load sify client it asks to downlaod antivirus which you have to download from sify itself. you have to consider yourself very lucky if you are able to download it every time its shows as not responding my suggestion to people who are planning to take sify think twice becoz all the time you will be making calls to sify customer care where you will never get postive response.
May 18th, 2005 at 02:32 pm
No service since 5th May 05.Sify franchisee is not responding!
May 18th, 2005 at 04:02 am
No service since 5th May 05.Sify franchisee is not responding!
July 20th, 2005 at 10:12 am
hi , im from muumbai.The local Cable guy who provides the sify connection charged 2500 bucks for installation !!!
Another big problem is that he charges Rs. 300 extra than Sify’s price on packages and calls it MAINTENANCE CHARGES !!!!!!!! What the heck !! i have to pay 700 bucks for a 64 kbps unlimited ( 150 mb limit !) package which is priced at 400 bucks by sify …..what the heck ? 300 Rs. maintenance for a month ???? THIS IS RIDICULOUS!!!! What is it that they maintainfor 300 bucks a month….this is plain looting !!!!!
July 19th, 2005 at 11:42 pm
hi , im from muumbai.The local Cable guy who provides the sify connection charged 2500 bucks for installation !!!
Another big problem is that he charges Rs. 300 extra than Sify’s price on packages and calls it MAINTENANCE CHARGES !!!!!!!! What the heck !! i have to pay 700 bucks for a 64 kbps unlimited ( 150 mb limit !) package which is priced at 400 bucks by sify …..what the heck ? 300 Rs. maintenance for a month ???? THIS IS RIDICULOUS!!!! What is it that they maintainfor 300 bucks a month….this is plain looting !!!!!
August 8th, 2005 at 08:29 pm
Bought MULX(Rs. 400/- 64kbps unlimited for a month) package effective 22nd Jul. Till night of 6th Aug the account was showing expiry date as 21st Aug with cash balance of 195.50/-. On 7th morning the account shows Rs. 40/- balance and expiry as 10th Aug.The guy in customer service says its alright. They seem to ‘ve been catching up with business practices of ORANGE pre paid service.
August 8th, 2005 at 09:59 am
Bought MULX(Rs. 400/- 64kbps unlimited for a month) package effective 22nd Jul. Till night of 6th Aug the account was showing expiry date as 21st Aug with cash balance of 195.50/-. On 7th morning the account shows Rs. 40/- balance and expiry as 10th Aug.The guy in customer service says its alright. They seem to ‘ve been catching up with business practices of ORANGE pre paid service.
November 18th, 2005 at 03:45 pm
Hi,
I have MULX(Rs. 400/- 64kbps unlimited for a month) package ,which I guess includes Service tax,why am i charged 50 rs extra (i.e 450 rs every month,can we do soething about this
Thank you!
Vishal
November 19th, 2005 at 03:15 am
Hi,
I have MULX(Rs. 400/- 64kbps unlimited for a month) package ,which I guess includes Service tax,why am i charged 50 rs extra (i.e 450 rs every month,can we do soething about this
Thank you!
Vishal
March 30th, 2006 at 04:08 pm
Hi all. I am planning to take an internet conection. Please advice me on which one I should go for. I am confused. Help.
March 31st, 2006 at 03:38 am
Hi all. I am planning to take an internet conection. Please advice me on which one I should go for. I am confused. Help.
April 29th, 2006 at 11:35 am
I renewed my sify connection ( 2 months unlimited, 64 Kbps, Rs. 945 + Rs. 50 = Rs.994 ) which came with free Mcafee virus protection. Now Sify keep sending a small message saying Service tax of 12.24% + Educational tax of 2% will be added from 19/4/06. I was told that the amount paide by me (Rs.994/- ) already includes all taxes. Is it correct or am I liable to pay any additional amount ? (Please give me the details of payments to make for my connection including the service tax & Educational tax.
Now the Mcafee virus scan icon shows that the subscription has expired and the virus management key is inactive. What is this new problem and what should be done to make this virus scan programme (given free by Sify) operative.
Please send your comment, advise to .
Thank you,
April 29th, 2006 at 01:05 am
I renewed my sify connection ( 2 months unlimited, 64 Kbps, Rs. 945 + Rs. 50 = Rs.994 ) which came with free Mcafee virus protection. Now Sify keep sending a small message saying Service tax of 12.24% + Educational tax of 2% will be added from 19/4/06. I was told that the amount paide by me (Rs.994/- ) already includes all taxes. Is it correct or am I liable to pay any additional amount ? (Please give me the details of payments to make for my connection including the service tax & Educational tax.
Now the Mcafee virus scan icon shows that the subscription has expired and the virus management key is inactive. What is this new problem and what should be done to make this virus scan programme (given free by Sify) operative.
Please send your comment, advise to .
Thank you,
May 2nd, 2006 at 11:30 pm
Hi Folks,
Its been 4 months of utter frustration and display of incompetency by Sify Broadband and ICC cable Network in Pune.
Every single day that i get on the net, i get this stupid error as “BB 101- UNABLE TO REACH GATEWAY”. I have lodged numerous complaints with Sify and the local cable guy who has installed the connection. BUT I AM STILL WAITING FOR A PERMANENT SOLUTION TO THE PROBLEM. If i get the chance, i will get this article in the newspaper !!!
May 2nd, 2006 at 01:00 pm
Hi Folks,
Its been 4 months of utter frustration and display of incompetency by Sify Broadband and ICC cable Network in Pune.
Every single day that i get on the net, i get this stupid error as “BB 101- UNABLE TO REACH GATEWAY”. I have lodged numerous complaints with Sify and the local cable guy who has installed the connection. BUT I AM STILL WAITING FOR A PERMANENT SOLUTION TO THE PROBLEM. If i get the chance, i will get this article in the newspaper !!!
June 23rd, 2006 at 11:22 am
i want a connection i am living in rajkot(gujarat) if possible just send me the details of the charges of your broad band connection.
June 23rd, 2006 at 12:52 am
i want a connection i am living in rajkot(gujarat) if possible just send me the details of the charges of your broad band connection.
August 31st, 2006 at 04:44 pm
Dear Sir/Madam,
We are residents of Bareilly (U.P.) and we want some information regarding to the sify broad band franchisee,
We want to start broad band in bareilly through cable connection.
waiting for a reply.
Udit Mishra
August 31st, 2006 at 06:14 am
Dear Sir/Madam,
We are residents of Bareilly (U.P.) and we want some information regarding to the sify broad band franchisee,
We want to start broad band in bareilly through cable connection.
waiting for a reply.
Udit Mishra
September 28th, 2006 at 05:25 pm
Hi,
I have similar experience like Adnan.
I have got sify broad band throug ICC cable network in Pune and I have experienced worst level of service from this. ICC installed connection and it worked only for one week and after that it stopped working.
I have followed up with ICC as well as sify customer care for around 15 days but nobody has taken any interest in resolving the problem.
These people are really worst in the world I think, I have never seen any other company/service provider at this much worst level of customer handling and service.
I strongly recommend all of you who got chance to read this, do anything but never go for sify/icc in pune, please save yourself from cheating.
September 28th, 2006 at 06:55 am
Hi,
I have similar experience like Adnan.
I have got sify broad band throug ICC cable network in Pune and I have experienced worst level of service from this. ICC installed connection and it worked only for one week and after that it stopped working.
I have followed up with ICC as well as sify customer care for around 15 days but nobody has taken any interest in resolving the problem.
These people are really worst in the world I think, I have never seen any other company/service provider at this much worst level of customer handling and service.
I strongly recommend all of you who got chance to read this, do anything but never go for sify/icc in pune, please save yourself from cheating.
December 1st, 2006 at 07:12 pm
Dear Sir/Madam,
We are residents of Tehri Garhwal (U.A.) and we want some information regarding to the sify broad band franchisee,
We want to start broad band in Tehri Garhwal through cable connection.
waiting for a reply.
sujeet
December 2nd, 2006 at 06:42 am
Dear Sir/Madam,
We are residents of Tehri Garhwal (U.A.) and we want some information regarding to the sify broad band franchisee,
We want to start broad band in Tehri Garhwal through cable connection.
waiting for a reply.
sujeet
November 15th, 2007 at 01:10 am
I AM INTRESTED TO BE A MEMBER OF YOUR BROAD BAND. SO DO THE NEEDFUL. THANKS MY MOBILE NO IS 9810537833
November 15th, 2007 at 12:40 pm
I AM INTRESTED TO BE A MEMBER OF YOUR BROAD BAND. SO DO THE NEEDFUL. THANKS MY MOBILE NO IS 9810537833
October 29th, 2008 at 12:56 pm
I WANT NEW BRODBAND CONNECTION IN BALAJINAGAR, NEAR RAM TEMPLE. SAIKRUPA SOCIETY.PUNE. I M ICC CUSTOMER SO PLS REPLY. CONTACT 9860670330\9960075753
May 1st, 2009 at 02:50 pm
As a cTO m telling you that these Sify people are not paying us anything other than just 25%.They donot support their CTO’s at all.In customers eyes as a CTO we are earning hard lot of money from them But in case if you see it from CTO’s prospective changing of cables switches,hubs,maintaining lines ,paying salaries and other expenses,its not possible for a CTO to sustain in the market in such a way.We are just a mediators and beared rs.80000 losses in one quarter.one single rain or storm and all the line went down.we had to 2 change all the devices some local broadband players came in the market and offered a bit of higher salary to linemens and all the linemens after seeing so much work load went away.Sify people never bothered to provide us niether technical support nor financial support revenue wise.Being highly qualified but still we had to move on roads and climb up those poles on our own to make them function.It took 3days.But in customers eyes we are at fault.Tell is Sify at fault or we…….??????…………………
May 1st, 2009 at 03:00 pm
We are a CTO in Bareilly.As a CTo m telling you that these Sify peoplke never support their CTO’s.We are just getting 25% of single plan after deducting services tax TDS and all.Its really very difficult for a CTO to sustain in the market since he has to maintain all thge lines ,cables,switches,hubs,salaries and other expenses.One single rain or storm and all the lines went down.Some other local bandwidth seller came in the market and offered a bit of higher salary and all our linemens after seeing a work load on them went away.We being highly educated had to move on the roads climb up the poles and keep the lines functioning.We beared rs.80000 loss in that quarter.It took three days for connections to work on.Other than that customers denied to make the payment.Sify did’nt supported us niether technically nor financialy.Now is Sify at fault or we……???????…….In such a scenario charging Rs.100 as LMC is it reasonable or not???????……………
May 1st, 2009 at 04:44 pm
it is not reasonable because the customer has nothing to do with the charges that you have to bear. if sify does not support you, why should customer pay for that?
if sify is not providing you with a reasonable service, move to another internet service provider.
August 20th, 2009 at 01:01 pm
Dear Sir/Madam,
We are residents of Azamgarh (U.P.) and we want some information regarding the sify broad band franchisee,
We want to start broad band in Azamgarh through cable connection.My mob. 09821477627.
waiting for a reply.
Manish Mishra