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I have had contacts with around 100 users of Sify Broadband, but it is nice to see someone from the media industry facing what we the common user face. While checking out certain news items on Tehelka, I reached this article from certain Sonia Faleiro. In her words:

Yesterday, while lambasting a gentleman representing Sify Broadband, for his shoddy and unprofessional services, he was kind enough to tell me, “This is India. What can we do?” I’ll tell you what you can do, buddy. You can give me back my money and stop wasting my time. This conversation, which I have abbreviated greatly in the interest of space, occurred over a period of three days, innumerable phone calls, and SMS messages; most of which were abusive (on my part) as a reaction to the amount of time this idiotic endeavor had taken away from my own, legitimate work.



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