Airtel Confirms Data Transfer Limits on Unlimited Plans

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We thank you for being a valuable member of the Airtel family.

As a constant endeavor to offer you a great Broadband experience, we at Airtel are continuously upgrading our network to deliver you a world class service and experience.

We have observed that a very small number of customers on the Home 999 Plus plan, which is the plan that you have subscribed to, use an excessive amount of bandwidth at times, to the extent that it can impair the browsing experience of others. An extremely high usage suggests either an abuse of the connection by others or usage of service/downloads which cannot be supported by this current plan.

We recommend the following precautions immediately for you so as to prevent any abuse:
Please switch off your modem/router after use.
Please ensure that your PC has an updated anti-virus protection suite and is not infected from viruses and other malware.
If you are using a Wi-Fi network please ensure that it is protected by an encryption key to prevent unauthorized access and misuse.

We are also making a minor change in the Home 999 Plus plan to ensure that we continue to provide the best of broadband experience to all customers. To enhance your broadband experience, we have added an extra benefit in the plan which entitles you to Rs.25 worth of Speed on Demand per month, a service which allows you to browse at higher speeds.
Details
Modified Structure
Plan Rental
Rs.999
Free Data Transfer
Unlimited
Download speed till 25 GB
384 kbps
Download speed after 25 GB
256 kbps
Additional Data Usage Charges
Nil
Free Speed on Demand per month
Rs.25

All other charges and rates in the plan remain unchanged. Kindly note, the speed rationalization on crossing the download threshold would be for the remainder of that bill cycle only. The speed would be automatically restored to the original level at the start of next bill cycle.

The modified plan would be effective from 7th February 2009. For further information, you may please write to us at care.karnataka@airtel.in or call at 121 (toll-free) from your Airtel Landline.

Warm regards,

Sharan Shetty
Head – Marketing

Source: India Broadband Forum