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	<title>Comments on: Indian Telecom is a Farce</title>
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		<title>By: Rajesh Gupta</title>
		<link>http://sifybroadband.techwhack.com/135-indian-telecom-is-a-farce#comment-1818</link>
		<dc:creator>Rajesh Gupta</dc:creator>
		<pubDate>Thu, 08 Dec 2005 14:39:11 +0000</pubDate>
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		<description>Tata Indicom phones in punjab but dialing is not so good in landline walky. they need to launch fast dial up and fast connectivity.</description>
		<content:encoded><![CDATA[<p>Tata Indicom phones in punjab but dialing is not so good in landline walky. they need to launch fast dial up and fast connectivity.</p>
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		<title>By: Rajesh Gupta</title>
		<link>http://sifybroadband.techwhack.com/135-indian-telecom-is-a-farce#comment-123878</link>
		<dc:creator>Rajesh Gupta</dc:creator>
		<pubDate>Thu, 08 Dec 2005 13:39:11 +0000</pubDate>
		<guid isPermaLink="false">http://sifybroadband.techwhack.com/135/indian-telecom-is-a-farce/#comment-123878</guid>
		<description>Tata Indicom phones in punjab but dialing is not so good in landline walky. they need to launch fast dial up and fast connectivity.</description>
		<content:encoded><![CDATA[<p>Tata Indicom phones in punjab but dialing is not so good in landline walky. they need to launch fast dial up and fast connectivity.</p>
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		<title>By: Jason</title>
		<link>http://sifybroadband.techwhack.com/135-indian-telecom-is-a-farce#comment-316</link>
		<dc:creator>Jason</dc:creator>
		<pubDate>Mon, 31 Jan 2005 16:26:47 +0000</pubDate>
		<guid isPermaLink="false">http://sifybroadband.techwhack.com/135/indian-telecom-is-a-farce/#comment-316</guid>
		<description>&lt;i&gt;Would Touch tel open its local loop for other ISPs in broadband?&lt;/i&gt;
FYI, They are ready to.. Them having very few lines is another point, but if BSNL will, they will. That&#039;s where regulation comes to play.

&lt;i&gt;As for TRAI,there are several issues that need to be clarified.However,I shall restrict myself only to the recent ruling of TDSAT that usurped the jurisdiction of TRAI over the dispute arbritration.TRAI unfortunately has been reduced to noneity.Infact ocassionaly they mange to awaken themselves from intellectual rigor mortis and say something sensible.The last word on the same was on the broadband policy(which got rejected in toto)This reflects the true extent of TRAIs power anyway in the corridors of decision making.&lt;/i&gt;
Agreed. I meant the same thing by suggesting that BSNL and DoT must not protect each other. 

&lt;i&gt;At the risk of repition,infrastructure funds would flow only when there is clear regulatory regime.Hence provide the invstors a bang for their buck.&lt;/i&gt; 
Again at the risk of repetition, I fail to understand... How exactly does &lt;strong&gt;regulatory regime from TRAI&lt;/strong&gt; ensure infrastructure funds?

&lt;i&gt;There was no provision for Reliances fixed operator licence.&lt;/i&gt; Not true.. WLL is a fixed license operators service. That is why CDMA operators only have wireless phones (with landline rates). All CDMA operators are free to provide this service, not just Reliance. FYI, BSNL has it too. How Reliance escapes fines though is a matter for discussion. ;-)

&lt;i&gt;TRAI indeed has no role(I believe) in the manner in which the telecom companies raise funds.However,last year most of companies fell short of the quality of infrastructure in most of the circlesÃ¢ï¿½Â¦you AirTel and Hutch included.Reliance had just started its services then.&lt;/i&gt; Which means they must improve.. What do you feel TRAI should do about this? Ban operators who don&#039;t come up to these benchmarks?

&lt;i&gt;Predatory pricing is again a fallacy.If acquiring the customers is one issue,then by hook or crook they mange to get it anyway.&lt;/i&gt;
How exactly will they acquire these customers? 

&lt;i&gt;If Tatas have launched in Punjab,they offered free calls to Tata phones &lt;b&gt;till April&lt;/b&gt;.Free Internet access with Free data cable &lt;b&gt;till Feb end&lt;/b&gt;.However,thats just &lt;b&gt;the introductory offer&lt;/b&gt;.Is that not predatory to existing Reliances customers?Every operator indulges in the same.Perhpas their PTT which is very cheap at Rs.99/- per month.Is that not predatory?&lt;/i&gt; 
These are temporary offers to penetrate a new market. If these were permanent, giving existing customers a reason to &lt;b&gt; permanently&lt;/b&gt; shift; then it would be predatory. 
PTT is a non real time point to point messaging service. It basically uses the infra of WAP (also offered at 99/- by most operators). The receiving party must support the same to, it does not (in the present implementation offered by operators) allow messages to landlines and mobiles as a phone call. A VERY important difference. It is essentially a repackaged MMS, to put it very crudely. Does  that mean operators should not provide internet messaging, WAP, internet access without an ISP license? Or news videos without a TV license? Texts without a postal license??? Services are converging and that is why the unified license has come about. It must of course keep up with increasing convergence. TRAI has announced the same. Whether it will come through (read BSNL) is another matter.

&lt;i&gt; This is the reason that the prepaid segment is larger than the post paid.Scale up customers,give money upfront and then forget about them. &lt;/i&gt; 
So simple according to you, isn&#039;t it? ;-) If one operator offers these services to the volume segment (prepaid), it would become a monopoly in no time wouldn&#039;t it? I wonder why not even &lt;b&gt;one&lt;/b&gt; operator (at least the struggling ones!) in India has figured this one out yet. Please tell me why it hasn&#039;t happened. And how you think at least one operator can be made to do it. Don&#039;t just tell that it should.</description>
		<content:encoded><![CDATA[<p><i>Would Touch tel open its local loop for other ISPs in broadband?</i><br />
FYI, They are ready to.. Them having very few lines is another point, but if BSNL will, they will. That&#8217;s where regulation comes to play.</p>
<p><i>As for TRAI,there are several issues that need to be clarified.However,I shall restrict myself only to the recent ruling of TDSAT that usurped the jurisdiction of TRAI over the dispute arbritration.TRAI unfortunately has been reduced to noneity.Infact ocassionaly they mange to awaken themselves from intellectual rigor mortis and say something sensible.The last word on the same was on the broadband policy(which got rejected in toto)This reflects the true extent of TRAIs power anyway in the corridors of decision making.</i><br />
Agreed. I meant the same thing by suggesting that BSNL and DoT must not protect each other. </p>
<p><i>At the risk of repition,infrastructure funds would flow only when there is clear regulatory regime.Hence provide the invstors a bang for their buck.</i><br />
Again at the risk of repetition, I fail to understand&#8230; How exactly does <strong>regulatory regime from TRAI</strong> ensure infrastructure funds?</p>
<p><i>There was no provision for Reliances fixed operator licence.</i> Not true.. WLL is a fixed license operators service. That is why CDMA operators only have wireless phones (with landline rates). All CDMA operators are free to provide this service, not just Reliance. FYI, BSNL has it too. How Reliance escapes fines though is a matter for discussion. ;-)</p>
<p><i>TRAI indeed has no role(I believe) in the manner in which the telecom companies raise funds.However,last year most of companies fell short of the quality of infrastructure in most of the circlesÃ¢ï¿½Â¦you AirTel and Hutch included.Reliance had just started its services then.</i> Which means they must improve.. What do you feel TRAI should do about this? Ban operators who don&#8217;t come up to these benchmarks?</p>
<p><i>Predatory pricing is again a fallacy.If acquiring the customers is one issue,then by hook or crook they mange to get it anyway.</i><br />
How exactly will they acquire these customers? </p>
<p><i>If Tatas have launched in Punjab,they offered free calls to Tata phones <b>till April</b>.Free Internet access with Free data cable <b>till Feb end</b>.However,thats just <b>the introductory offer</b>.Is that not predatory to existing Reliances customers?Every operator indulges in the same.Perhpas their PTT which is very cheap at Rs.99/- per month.Is that not predatory?</i><br />
These are temporary offers to penetrate a new market. If these were permanent, giving existing customers a reason to <b> permanently</b> shift; then it would be predatory.<br />
PTT is a non real time point to point messaging service. It basically uses the infra of WAP (also offered at 99/- by most operators). The receiving party must support the same to, it does not (in the present implementation offered by operators) allow messages to landlines and mobiles as a phone call. A VERY important difference. It is essentially a repackaged MMS, to put it very crudely. Does  that mean operators should not provide internet messaging, WAP, internet access without an ISP license? Or news videos without a TV license? Texts without a postal license??? Services are converging and that is why the unified license has come about. It must of course keep up with increasing convergence. TRAI has announced the same. Whether it will come through (read BSNL) is another matter.</p>
<p><i> This is the reason that the prepaid segment is larger than the post paid.Scale up customers,give money upfront and then forget about them. </i><br />
So simple according to you, isn&#8217;t it? ;-) If one operator offers these services to the volume segment (prepaid), it would become a monopoly in no time wouldn&#8217;t it? I wonder why not even <b>one</b> operator (at least the struggling ones!) in India has figured this one out yet. Please tell me why it hasn&#8217;t happened. And how you think at least one operator can be made to do it. Don&#8217;t just tell that it should.</p>
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		<title>By: Jason</title>
		<link>http://sifybroadband.techwhack.com/135-indian-telecom-is-a-farce#comment-123877</link>
		<dc:creator>Jason</dc:creator>
		<pubDate>Mon, 31 Jan 2005 15:26:47 +0000</pubDate>
		<guid isPermaLink="false">http://sifybroadband.techwhack.com/135/indian-telecom-is-a-farce/#comment-123877</guid>
		<description>&lt;i&gt;Would Touch tel open its local loop for other ISPs in broadband?&lt;/i&gt;&lt;br&gt;FYI, They are ready to.. Them having very few lines is another point, but if BSNL will, they will. That&#039;s where regulation comes to play.&lt;br&gt;&lt;br&gt;&lt;i&gt;As for TRAI,there are several issues that need to be clarified.However,I shall restrict myself only to the recent ruling of TDSAT that usurped the jurisdiction of TRAI over the dispute arbritration.TRAI unfortunately has been reduced to noneity.Infact ocassionaly they mange to awaken themselves from intellectual rigor mortis and say something sensible.The last word on the same was on the broadband policy(which got rejected in toto)This reflects the true extent of TRAIs power anyway in the corridors of decision making.&lt;/i&gt;&lt;br&gt;Agreed. I meant the same thing by suggesting that BSNL and DoT must not protect each other. &lt;br&gt;&lt;br&gt;&lt;i&gt;At the risk of repition,infrastructure funds would flow only when there is clear regulatory regime.Hence provide the invstors a bang for their buck.&lt;/i&gt; &lt;br&gt;Again at the risk of repetition, I fail to understand... How exactly does &lt;strong&gt;regulatory regime from TRAI&lt;/strong&gt; ensure infrastructure funds?&lt;br&gt;&lt;br&gt;&lt;i&gt;There was no provision for Reliances fixed operator licence.&lt;/i&gt; Not true.. WLL is a fixed license operators service. That is why CDMA operators only have wireless phones (with landline rates). All CDMA operators are free to provide this service, not just Reliance. FYI, BSNL has it too. How Reliance escapes fines though is a matter for discussion. ;-)&lt;br&gt;&lt;br&gt;&lt;i&gt;TRAI indeed has no role(I believe) in the manner in which the telecom companies raise funds.However,last year most of companies fell short of the quality of infrastructure in most of the circlesÃ¢ï¿½Â¦you AirTel and Hutch included.Reliance had just started its services then.&lt;/i&gt; Which means they must improve.. What do you feel TRAI should do about this? Ban operators who don&#039;t come up to these benchmarks?&lt;br&gt;&lt;br&gt;&lt;i&gt;Predatory pricing is again a fallacy.If acquiring the customers is one issue,then by hook or crook they mange to get it anyway.&lt;/i&gt;&lt;br&gt;How exactly will they acquire these customers? &lt;br&gt;&lt;br&gt;&lt;i&gt;If Tatas have launched in Punjab,they offered free calls to Tata phones &lt;b&gt;till April&lt;/b&gt;.Free Internet access with Free data cable &lt;b&gt;till Feb end&lt;/b&gt;.However,thats just &lt;b&gt;the introductory offer&lt;/b&gt;.Is that not predatory to existing Reliances customers?Every operator indulges in the same.Perhpas their PTT which is very cheap at Rs.99/- per month.Is that not predatory?&lt;/i&gt; &lt;br&gt;These are temporary offers to penetrate a new market. If these were permanent, giving existing customers a reason to &lt;b&gt; permanently&lt;/b&gt; shift; then it would be predatory. &lt;br&gt;PTT is a non real time point to point messaging service. It basically uses the infra of WAP (also offered at 99/- by most operators). The receiving party must support the same to, it does not (in the present implementation offered by operators) allow messages to landlines and mobiles as a phone call. A VERY important difference. It is essentially a repackaged MMS, to put it very crudely. Does  that mean operators should not provide internet messaging, WAP, internet access without an ISP license? Or news videos without a TV license? Texts without a postal license??? Services are converging and that is why the unified license has come about. It must of course keep up with increasing convergence. TRAI has announced the same. Whether it will come through (read BSNL) is another matter.&lt;br&gt;&lt;br&gt;&lt;i&gt; This is the reason that the prepaid segment is larger than the post paid.Scale up customers,give money upfront and then forget about them. &lt;/i&gt; &lt;br&gt;So simple according to you, isn&#039;t it? ;-) If one operator offers these services to the volume segment (prepaid), it would become a monopoly in no time wouldn&#039;t it? I wonder why not even &lt;b&gt;one&lt;/b&gt; operator (at least the struggling ones!) in India has figured this one out yet. Please tell me why it hasn&#039;t happened. And how you think at least one operator can be made to do it. Don&#039;t just tell that it should.</description>
		<content:encoded><![CDATA[<p><i>Would Touch tel open its local loop for other ISPs in broadband?</i><br />FYI, They are ready to.. Them having very few lines is another point, but if BSNL will, they will. That&#8217;s where regulation comes to play.</p>
<p><i>As for TRAI,there are several issues that need to be clarified.However,I shall restrict myself only to the recent ruling of TDSAT that usurped the jurisdiction of TRAI over the dispute arbritration.TRAI unfortunately has been reduced to noneity.Infact ocassionaly they mange to awaken themselves from intellectual rigor mortis and say something sensible.The last word on the same was on the broadband policy(which got rejected in toto)This reflects the true extent of TRAIs power anyway in the corridors of decision making.</i><br />Agreed. I meant the same thing by suggesting that BSNL and DoT must not protect each other. </p>
<p><i>At the risk of repition,infrastructure funds would flow only when there is clear regulatory regime.Hence provide the invstors a bang for their buck.</i> <br />Again at the risk of repetition, I fail to understand&#8230; How exactly does <strong>regulatory regime from TRAI</strong> ensure infrastructure funds?</p>
<p><i>There was no provision for Reliances fixed operator licence.</i> Not true.. WLL is a fixed license operators service. That is why CDMA operators only have wireless phones (with landline rates). All CDMA operators are free to provide this service, not just Reliance. FYI, BSNL has it too. How Reliance escapes fines though is a matter for discussion. ;-)</p>
<p><i>TRAI indeed has no role(I believe) in the manner in which the telecom companies raise funds.However,last year most of companies fell short of the quality of infrastructure in most of the circlesÃ¢ï¿½Â¦you AirTel and Hutch included.Reliance had just started its services then.</i> Which means they must improve.. What do you feel TRAI should do about this? Ban operators who don&#8217;t come up to these benchmarks?</p>
<p><i>Predatory pricing is again a fallacy.If acquiring the customers is one issue,then by hook or crook they mange to get it anyway.</i><br />How exactly will they acquire these customers? </p>
<p><i>If Tatas have launched in Punjab,they offered free calls to Tata phones <b>till April</b>.Free Internet access with Free data cable <b>till Feb end</b>.However,thats just <b>the introductory offer</b>.Is that not predatory to existing Reliances customers?Every operator indulges in the same.Perhpas their PTT which is very cheap at Rs.99/- per month.Is that not predatory?</i> <br />These are temporary offers to penetrate a new market. If these were permanent, giving existing customers a reason to <b> permanently</b> shift; then it would be predatory. <br />PTT is a non real time point to point messaging service. It basically uses the infra of WAP (also offered at 99/- by most operators). The receiving party must support the same to, it does not (in the present implementation offered by operators) allow messages to landlines and mobiles as a phone call. A VERY important difference. It is essentially a repackaged MMS, to put it very crudely. Does  that mean operators should not provide internet messaging, WAP, internet access without an ISP license? Or news videos without a TV license? Texts without a postal license??? Services are converging and that is why the unified license has come about. It must of course keep up with increasing convergence. TRAI has announced the same. Whether it will come through (read BSNL) is another matter.</p>
<p><i> This is the reason that the prepaid segment is larger than the post paid.Scale up customers,give money upfront and then forget about them. </i> <br />So simple according to you, isn&#8217;t it? ;-) If one operator offers these services to the volume segment (prepaid), it would become a monopoly in no time wouldn&#8217;t it? I wonder why not even <b>one</b> operator (at least the struggling ones!) in India has figured this one out yet. Please tell me why it hasn&#8217;t happened. And how you think at least one operator can be made to do it. Don&#8217;t just tell that it should.</p>
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		<title>By: Dr.Abhishek Puri</title>
		<link>http://sifybroadband.techwhack.com/135-indian-telecom-is-a-farce#comment-313</link>
		<dc:creator>Dr.Abhishek Puri</dc:creator>
		<pubDate>Sun, 30 Jan 2005 12:51:24 +0000</pubDate>
		<guid isPermaLink="false">http://sifybroadband.techwhack.com/135/indian-telecom-is-a-farce/#comment-313</guid>
		<description>First,I am customer of Reliance.But NO fan!
I had illustrated the monopolistic tendencies of Reliance despite the fact that it gets awards for &quot;corporate governance&quot; and &quot;most admired company&quot; blah blah.If you have agreed with me so far,its this point that is intended to be highlighted.
A company can make any kind of a profit it intends to make.However,at what cost to the customers?Pan Indian presence,integrated players et al make for fancy reading or maybe over awe lesser mortals.However,the very same reason that these people root for BSNL s infrastructure,they ought to look in their backyards.Would Touch tel open its local loop for other ISPs in broadband?If no,then the same need not be relevant for BSNL.However,its not the question of national interest here.There was none ever.My only grouse against BSNL in not doing so is that they have set up the infrastructure using PUBLIC funds.If national interest is the overriding concern,then Touch tel should be forced to drop the high prices it charges for the broadband access.Whatever &quot;broadband&quot; that they understand.
As for TRAI,there are several issues that need to be clarified.However,I shall restrict myself only to the recent ruling of TDSAT that usurped the jurisdiction of TRAI over the dispute arbritration.TRAI unfortunately has been reduced to noneity.Infact ocassionaly they mange to awaken themselves from intellectual rigor mortis and say something sensible.The last word on the same was on the broadband policy(which got rejected in toto)This reflects the true extent of TRAIs power anyway in the corridors of decision making.
At the risk of repition,infrastructure funds would flow only when there is clear regulatory regime.Hence provide the invstors a bang for their buck.There was no provision for Reliances fixed operator licence.However,they managed to pay paltry licence fees and got in the business of mobile services.How did they manage to do so?Its a question open to interpretation.
TRAI indeed has no role(I believe) in the manner in which the telecom companies raise funds.However,last year most of companies fell short of the quality of infrastructure in most of the circles...you AirTel and Hutch included.Reliance had just started its services then.
Predatory pricing is again a fallacy.If acquiring the customers is one issue,then by hook or crook they mange to get it anyway.If Tatas have launched in Punjab,they offered free calls to Tata phones till April.Free Internet access with Free data cable till Feb end.However,thats just the introductory offer.Is that not predatory to existing Reliances customers?Every operator indulges in the same.Perhpas their PTT which is very cheap at Rs.99/- per month.Is that not predatory?Over the long term,low prices only would be sustainable with large volumes.This is the reason that the prepaid segment is larger than the post paid.Scale up customers,give money upfront and then forget about them.Thats why the customer support for the prepaid is outsourced(I know about Airtel Bangalore that does it).Is that good for the companys image when the complaints donot get resolved or take inordinate time to be done so?WHO cares anyway?Try calling up the people concerned.Youd be surprised when you are shunted from one to another.
However,its a Hobsons choice.There is no real differentiator in the services as of now.Perhaps a bit on the value added services.
Lets leave the fancy price tags salaries of MBAs.I am not concerned with that.However,I suggest you refer to the AirTel broadband post.
Thanks for the info on the SNR.I wasnt aware of that.Another reason to keep contributing to this column.There is still so much to learn.
At the end of the post,I believe that there cannot be the last word on this.There would be divergent views on the same.I believe that with the depth of your knowledge about the Telecom industry you ought to post your own thoughts here.Or what needs to be done.I am trying in my own way.
As for the title of the post,this is very generalised.Yes,the telecom &quot;revolution&quot; has done wonders but at the cost of the immense profitabilty to the operators much of its not justified by ethical standards.I am not opening up a can of worms,but if you have some leverage in the political class of India,then its a win win situation for all.Its the customers having no say in the same have to suffer.I have just tried to highlight the same here.</description>
		<content:encoded><![CDATA[<p>First,I am customer of Reliance.But NO fan!<br />
I had illustrated the monopolistic tendencies of Reliance despite the fact that it gets awards for &#8220;corporate governance&#8221; and &#8220;most admired company&#8221; blah blah.If you have agreed with me so far,its this point that is intended to be highlighted.<br />
A company can make any kind of a profit it intends to make.However,at what cost to the customers?Pan Indian presence,integrated players et al make for fancy reading or maybe over awe lesser mortals.However,the very same reason that these people root for BSNL s infrastructure,they ought to look in their backyards.Would Touch tel open its local loop for other ISPs in broadband?If no,then the same need not be relevant for BSNL.However,its not the question of national interest here.There was none ever.My only grouse against BSNL in not doing so is that they have set up the infrastructure using PUBLIC funds.If national interest is the overriding concern,then Touch tel should be forced to drop the high prices it charges for the broadband access.Whatever &#8220;broadband&#8221; that they understand.<br />
As for TRAI,there are several issues that need to be clarified.However,I shall restrict myself only to the recent ruling of TDSAT that usurped the jurisdiction of TRAI over the dispute arbritration.TRAI unfortunately has been reduced to noneity.Infact ocassionaly they mange to awaken themselves from intellectual rigor mortis and say something sensible.The last word on the same was on the broadband policy(which got rejected in toto)This reflects the true extent of TRAIs power anyway in the corridors of decision making.<br />
At the risk of repition,infrastructure funds would flow only when there is clear regulatory regime.Hence provide the invstors a bang for their buck.There was no provision for Reliances fixed operator licence.However,they managed to pay paltry licence fees and got in the business of mobile services.How did they manage to do so?Its a question open to interpretation.<br />
TRAI indeed has no role(I believe) in the manner in which the telecom companies raise funds.However,last year most of companies fell short of the quality of infrastructure in most of the circles&#8230;you AirTel and Hutch included.Reliance had just started its services then.<br />
Predatory pricing is again a fallacy.If acquiring the customers is one issue,then by hook or crook they mange to get it anyway.If Tatas have launched in Punjab,they offered free calls to Tata phones till April.Free Internet access with Free data cable till Feb end.However,thats just the introductory offer.Is that not predatory to existing Reliances customers?Every operator indulges in the same.Perhpas their PTT which is very cheap at Rs.99/- per month.Is that not predatory?Over the long term,low prices only would be sustainable with large volumes.This is the reason that the prepaid segment is larger than the post paid.Scale up customers,give money upfront and then forget about them.Thats why the customer support for the prepaid is outsourced(I know about Airtel Bangalore that does it).Is that good for the companys image when the complaints donot get resolved or take inordinate time to be done so?WHO cares anyway?Try calling up the people concerned.Youd be surprised when you are shunted from one to another.<br />
However,its a Hobsons choice.There is no real differentiator in the services as of now.Perhaps a bit on the value added services.<br />
Lets leave the fancy price tags salaries of MBAs.I am not concerned with that.However,I suggest you refer to the AirTel broadband post.<br />
Thanks for the info on the SNR.I wasnt aware of that.Another reason to keep contributing to this column.There is still so much to learn.<br />
At the end of the post,I believe that there cannot be the last word on this.There would be divergent views on the same.I believe that with the depth of your knowledge about the Telecom industry you ought to post your own thoughts here.Or what needs to be done.I am trying in my own way.<br />
As for the title of the post,this is very generalised.Yes,the telecom &#8220;revolution&#8221; has done wonders but at the cost of the immense profitabilty to the operators much of its not justified by ethical standards.I am not opening up a can of worms,but if you have some leverage in the political class of India,then its a win win situation for all.Its the customers having no say in the same have to suffer.I have just tried to highlight the same here.</p>
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		<title>By: Dr.Abhishek Puri</title>
		<link>http://sifybroadband.techwhack.com/135-indian-telecom-is-a-farce#comment-123876</link>
		<dc:creator>Dr.Abhishek Puri</dc:creator>
		<pubDate>Sun, 30 Jan 2005 11:51:24 +0000</pubDate>
		<guid isPermaLink="false">http://sifybroadband.techwhack.com/135/indian-telecom-is-a-farce/#comment-123876</guid>
		<description>First,I am customer of Reliance.But NO fan!&lt;br&gt;I had illustrated the monopolistic tendencies of Reliance despite the fact that it gets awards for &quot;corporate governance&quot; and &quot;most admired company&quot; blah blah.If you have agreed with me so far,its this point that is intended to be highlighted.&lt;br&gt;A company can make any kind of a profit it intends to make.However,at what cost to the customers?Pan Indian presence,integrated players et al make for fancy reading or maybe over awe lesser mortals.However,the very same reason that these people root for BSNL s infrastructure,they ought to look in their backyards.Would Touch tel open its local loop for other ISPs in broadband?If no,then the same need not be relevant for BSNL.However,its not the question of national interest here.There was none ever.My only grouse against BSNL in not doing so is that they have set up the infrastructure using PUBLIC funds.If national interest is the overriding concern,then Touch tel should be forced to drop the high prices it charges for the broadband access.Whatever &quot;broadband&quot; that they understand.&lt;br&gt;As for TRAI,there are several issues that need to be clarified.However,I shall restrict myself only to the recent ruling of TDSAT that usurped the jurisdiction of TRAI over the dispute arbritration.TRAI unfortunately has been reduced to noneity.Infact ocassionaly they mange to awaken themselves from intellectual rigor mortis and say something sensible.The last word on the same was on the broadband policy(which got rejected in toto)This reflects the true extent of TRAIs power anyway in the corridors of decision making.&lt;br&gt;At the risk of repition,infrastructure funds would flow only when there is clear regulatory regime.Hence provide the invstors a bang for their buck.There was no provision for Reliances fixed operator licence.However,they managed to pay paltry licence fees and got in the business of mobile services.How did they manage to do so?Its a question open to interpretation.&lt;br&gt;TRAI indeed has no role(I believe) in the manner in which the telecom companies raise funds.However,last year most of companies fell short of the quality of infrastructure in most of the circles...you AirTel and Hutch included.Reliance had just started its services then.&lt;br&gt;Predatory pricing is again a fallacy.If acquiring the customers is one issue,then by hook or crook they mange to get it anyway.If Tatas have launched in Punjab,they offered free calls to Tata phones till April.Free Internet access with Free data cable till Feb end.However,thats just the introductory offer.Is that not predatory to existing Reliances customers?Every operator indulges in the same.Perhpas their PTT which is very cheap at Rs.99/- per month.Is that not predatory?Over the long term,low prices only would be sustainable with large volumes.This is the reason that the prepaid segment is larger than the post paid.Scale up customers,give money upfront and then forget about them.Thats why the customer support for the prepaid is outsourced(I know about Airtel Bangalore that does it).Is that good for the companys image when the complaints donot get resolved or take inordinate time to be done so?WHO cares anyway?Try calling up the people concerned.Youd be surprised when you are shunted from one to another.&lt;br&gt;However,its a Hobsons choice.There is no real differentiator in the services as of now.Perhaps a bit on the value added services.&lt;br&gt;Lets leave the fancy price tags salaries of MBAs.I am not concerned with that.However,I suggest you refer to the AirTel broadband post.&lt;br&gt;Thanks for the info on the SNR.I wasnt aware of that.Another reason to keep contributing to this column.There is still so much to learn.&lt;br&gt;At the end of the post,I believe that there cannot be the last word on this.There would be divergent views on the same.I believe that with the depth of your knowledge about the Telecom industry you ought to post your own thoughts here.Or what needs to be done.I am trying in my own way.&lt;br&gt;As for the title of the post,this is very generalised.Yes,the telecom &quot;revolution&quot; has done wonders but at the cost of the immense profitabilty to the operators much of its not justified by ethical standards.I am not opening up a can of worms,but if you have some leverage in the political class of India,then its a win win situation for all.Its the customers having no say in the same have to suffer.I have just tried to highlight the same here.</description>
		<content:encoded><![CDATA[<p>First,I am customer of Reliance.But NO fan!<br />I had illustrated the monopolistic tendencies of Reliance despite the fact that it gets awards for &#8220;corporate governance&#8221; and &#8220;most admired company&#8221; blah blah.If you have agreed with me so far,its this point that is intended to be highlighted.<br />A company can make any kind of a profit it intends to make.However,at what cost to the customers?Pan Indian presence,integrated players et al make for fancy reading or maybe over awe lesser mortals.However,the very same reason that these people root for BSNL s infrastructure,they ought to look in their backyards.Would Touch tel open its local loop for other ISPs in broadband?If no,then the same need not be relevant for BSNL.However,its not the question of national interest here.There was none ever.My only grouse against BSNL in not doing so is that they have set up the infrastructure using PUBLIC funds.If national interest is the overriding concern,then Touch tel should be forced to drop the high prices it charges for the broadband access.Whatever &#8220;broadband&#8221; that they understand.<br />As for TRAI,there are several issues that need to be clarified.However,I shall restrict myself only to the recent ruling of TDSAT that usurped the jurisdiction of TRAI over the dispute arbritration.TRAI unfortunately has been reduced to noneity.Infact ocassionaly they mange to awaken themselves from intellectual rigor mortis and say something sensible.The last word on the same was on the broadband policy(which got rejected in toto)This reflects the true extent of TRAIs power anyway in the corridors of decision making.<br />At the risk of repition,infrastructure funds would flow only when there is clear regulatory regime.Hence provide the invstors a bang for their buck.There was no provision for Reliances fixed operator licence.However,they managed to pay paltry licence fees and got in the business of mobile services.How did they manage to do so?Its a question open to interpretation.<br />TRAI indeed has no role(I believe) in the manner in which the telecom companies raise funds.However,last year most of companies fell short of the quality of infrastructure in most of the circles&#8230;you AirTel and Hutch included.Reliance had just started its services then.<br />Predatory pricing is again a fallacy.If acquiring the customers is one issue,then by hook or crook they mange to get it anyway.If Tatas have launched in Punjab,they offered free calls to Tata phones till April.Free Internet access with Free data cable till Feb end.However,thats just the introductory offer.Is that not predatory to existing Reliances customers?Every operator indulges in the same.Perhpas their PTT which is very cheap at Rs.99/- per month.Is that not predatory?Over the long term,low prices only would be sustainable with large volumes.This is the reason that the prepaid segment is larger than the post paid.Scale up customers,give money upfront and then forget about them.Thats why the customer support for the prepaid is outsourced(I know about Airtel Bangalore that does it).Is that good for the companys image when the complaints donot get resolved or take inordinate time to be done so?WHO cares anyway?Try calling up the people concerned.Youd be surprised when you are shunted from one to another.<br />However,its a Hobsons choice.There is no real differentiator in the services as of now.Perhaps a bit on the value added services.<br />Lets leave the fancy price tags salaries of MBAs.I am not concerned with that.However,I suggest you refer to the AirTel broadband post.<br />Thanks for the info on the SNR.I wasnt aware of that.Another reason to keep contributing to this column.There is still so much to learn.<br />At the end of the post,I believe that there cannot be the last word on this.There would be divergent views on the same.I believe that with the depth of your knowledge about the Telecom industry you ought to post your own thoughts here.Or what needs to be done.I am trying in my own way.<br />As for the title of the post,this is very generalised.Yes,the telecom &#8220;revolution&#8221; has done wonders but at the cost of the immense profitabilty to the operators much of its not justified by ethical standards.I am not opening up a can of worms,but if you have some leverage in the political class of India,then its a win win situation for all.Its the customers having no say in the same have to suffer.I have just tried to highlight the same here.</p>
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		<title>By: Jason</title>
		<link>http://sifybroadband.techwhack.com/135-indian-telecom-is-a-farce#comment-312</link>
		<dc:creator>Jason</dc:creator>
		<pubDate>Sun, 30 Jan 2005 11:46:35 +0000</pubDate>
		<guid isPermaLink="false">http://sifybroadband.techwhack.com/135/indian-telecom-is-a-farce/#comment-312</guid>
		<description>Hi,
   Perhaps an important aspect to clear is what you believe the scope of TRAI&#039;s activities are. Are they reponsible for even regulating the services/infrastructure that the mobile operators need to provide service? Should they regulate financial aspects today (in terms of lending by banks, FDI, etc which is currently under the finance ministry)? Tomorrow do they regulate power, transport, labour laws and so on?
They must ensure the standard of service offered by an operator and also protect the interests of both the operator and the consumer. That means looking at the long term. In the short term, some may be at a disadvantage.

Another fundamental.. How much profit do you believe a company can or should make? 0%? 2%? AirTel is a large integrated player, being the only private operator with a pan-India presence. That allows them a lot more savings that what their competition can achieve. They spend among the lowest per subscriber in the industry. They are very efficient, period. The TRAI has set ceilings on the phone rates possible.
Let&#039;s say AirTel did drop call rates. Making full use of the advantage they had. That would kill and destroy most other operators, who cannot sustain the low rates Airtel could possibly provide. That is predatory pricing which is what the TRAI stops. Otherwise a monopoly could emerge. This means that looking into the interest of all, operators and consumers, in the long term, they cannot let AirTel drop their prices further. 
Which is also why they have MBA executives, with fat paychecks, who help them achieve this kind of efficiency and profit, making full use of the investment that their shareholders have put in. Such companies will encourage investors in India to put more money into them. Then FDI can be dropped. ;-) It can&#039;t happen both ways, let&#039;s face it. Low profits and heavy investment is a lot to expect any investor to risk.

There is always something you must give when you take something. You want the lowest FDI, huge investments from the local market, call rates such that companies make zero profit, and thus shareholders whose investment gives them no returns. Find me these national philanthropists.

With respect to Reliance petrochemicals, what is perhaps needed is the Petrochemicals Regulatory Authority of India. ;-) Who will determine price ceilings as appropriate. If TRAI does not prevent the same for Telecom, then we have an issue. But with the current scenario, with their current limitations, in terms of the market, they have done what can be done. With the long term in mind. 

The only current concern I have is that the monopoly of BSNL is being sustained. And this is a company that need not post such high profits, since the money goes to the government exchequer anyway. The license fee the other operators pay, is just returned to BSNL. It should use all its profits for rural expansion. It can afford to take this risk, since it has government backing. Perhaps a target (number of new rural landlines per month?) should be set to it. Which can also be used to determine the total ADC it receives. That way BSNL has to work to get its profits, not such use their monopoly. When the ADC was reduced, the blackmail from BSNL knew no bounds. &quot;We have to increase call rates, rentals, reduce free calls&quot; etc. Why not post lower profits? This is where the cartel theories are best applied.. Protect BSNL&#039;s profits so that these cartels (read:politicians) make money. :-(
When TRAI recommended the last mile should be unbundled, DoT (read: BSNL) rejected the proposal. This would mean losing a monopoly it enjoys! Perhaps TRAI needs to have the veto in such cases, when no valid reason is provided! And the link b/w DoT and BSNL needs to be eliminated.
And if you don&#039;t like COAI figures, read TRAI figures. Either way my point regarding the volume model stands.
Looking at cross-subsidisation closely, only the integrated players have submitted their accounts. Pure play private operators have not done so. And I believe a very detailed account is expected by TRAI, containing sensitive information. I do not know more on the matter other than the show cause notice being issued, so I cannot say what really is happening and who is not doing their job.

A clarification: by &quot;quality&quot; of infrastructure I mean the actual phone call, not ancillary services like customer care, fault handling, etc. I mean the quality of the actual phone call. Ancillary services are the first to take a hit when prices drop. Which goes to explain the paltry customer care prevalent today. And that is as far as I want it to go. I don&#039;t want the degradation to extend to the actual phone call.

I have never been a Reliance/CDMA customer. When my friend got a reliance phone, I made a call. And I was shocked at how bad it could get. (No comfort noise generation! What kind of a phone is that? Use VAD, then use it properly for God&#039;s sake!! =:-0) I&#039;m guessing here, but you &lt;i&gt;must&lt;/i&gt; be a reliance customer (&amp; fan ;-) ) to be able to say that the quality is good here in Bangalore. Or you have not heard  a call from another operator here.  CDMA has a defect known as a soft capacity, the signal SNR degenerates as the number of users increase. Reliance ought to put more towers when the SNR drop is noticeable. Well, let&#039;s leave it to the &lt;i&gt;ear&lt;/i&gt; of the beholder ;-)</description>
		<content:encoded><![CDATA[<p>Hi,<br />
   Perhaps an important aspect to clear is what you believe the scope of TRAI&#8217;s activities are. Are they reponsible for even regulating the services/infrastructure that the mobile operators need to provide service? Should they regulate financial aspects today (in terms of lending by banks, FDI, etc which is currently under the finance ministry)? Tomorrow do they regulate power, transport, labour laws and so on?<br />
They must ensure the standard of service offered by an operator and also protect the interests of both the operator and the consumer. That means looking at the long term. In the short term, some may be at a disadvantage.</p>
<p>Another fundamental.. How much profit do you believe a company can or should make? 0%? 2%? AirTel is a large integrated player, being the only private operator with a pan-India presence. That allows them a lot more savings that what their competition can achieve. They spend among the lowest per subscriber in the industry. They are very efficient, period. The TRAI has set ceilings on the phone rates possible.<br />
Let&#8217;s say AirTel did drop call rates. Making full use of the advantage they had. That would kill and destroy most other operators, who cannot sustain the low rates Airtel could possibly provide. That is predatory pricing which is what the TRAI stops. Otherwise a monopoly could emerge. This means that looking into the interest of all, operators and consumers, in the long term, they cannot let AirTel drop their prices further.<br />
Which is also why they have MBA executives, with fat paychecks, who help them achieve this kind of efficiency and profit, making full use of the investment that their shareholders have put in. Such companies will encourage investors in India to put more money into them. Then FDI can be dropped. ;-) It can&#8217;t happen both ways, let&#8217;s face it. Low profits and heavy investment is a lot to expect any investor to risk.</p>
<p>There is always something you must give when you take something. You want the lowest FDI, huge investments from the local market, call rates such that companies make zero profit, and thus shareholders whose investment gives them no returns. Find me these national philanthropists.</p>
<p>With respect to Reliance petrochemicals, what is perhaps needed is the Petrochemicals Regulatory Authority of India. ;-) Who will determine price ceilings as appropriate. If TRAI does not prevent the same for Telecom, then we have an issue. But with the current scenario, with their current limitations, in terms of the market, they have done what can be done. With the long term in mind. </p>
<p>The only current concern I have is that the monopoly of BSNL is being sustained. And this is a company that need not post such high profits, since the money goes to the government exchequer anyway. The license fee the other operators pay, is just returned to BSNL. It should use all its profits for rural expansion. It can afford to take this risk, since it has government backing. Perhaps a target (number of new rural landlines per month?) should be set to it. Which can also be used to determine the total ADC it receives. That way BSNL has to work to get its profits, not such use their monopoly. When the ADC was reduced, the blackmail from BSNL knew no bounds. &#8220;We have to increase call rates, rentals, reduce free calls&#8221; etc. Why not post lower profits? This is where the cartel theories are best applied.. Protect BSNL&#8217;s profits so that these cartels (read:politicians) make money. :-(<br />
When TRAI recommended the last mile should be unbundled, DoT (read: BSNL) rejected the proposal. This would mean losing a monopoly it enjoys! Perhaps TRAI needs to have the veto in such cases, when no valid reason is provided! And the link b/w DoT and BSNL needs to be eliminated.<br />
And if you don&#8217;t like COAI figures, read TRAI figures. Either way my point regarding the volume model stands.<br />
Looking at cross-subsidisation closely, only the integrated players have submitted their accounts. Pure play private operators have not done so. And I believe a very detailed account is expected by TRAI, containing sensitive information. I do not know more on the matter other than the show cause notice being issued, so I cannot say what really is happening and who is not doing their job.</p>
<p>A clarification: by &#8220;quality&#8221; of infrastructure I mean the actual phone call, not ancillary services like customer care, fault handling, etc. I mean the quality of the actual phone call. Ancillary services are the first to take a hit when prices drop. Which goes to explain the paltry customer care prevalent today. And that is as far as I want it to go. I don&#8217;t want the degradation to extend to the actual phone call.</p>
<p>I have never been a Reliance/CDMA customer. When my friend got a reliance phone, I made a call. And I was shocked at how bad it could get. (No comfort noise generation! What kind of a phone is that? Use VAD, then use it properly for God&#8217;s sake!! =:-0) I&#8217;m guessing here, but you <i>must</i> be a reliance customer (&#038; fan ;-) ) to be able to say that the quality is good here in Bangalore. Or you have not heard  a call from another operator here.  CDMA has a defect known as a soft capacity, the signal SNR degenerates as the number of users increase. Reliance ought to put more towers when the SNR drop is noticeable. Well, let&#8217;s leave it to the <i>ear</i> of the beholder ;-)</p>
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		<title>By: Jason</title>
		<link>http://sifybroadband.techwhack.com/135-indian-telecom-is-a-farce#comment-123875</link>
		<dc:creator>Jason</dc:creator>
		<pubDate>Sun, 30 Jan 2005 10:46:35 +0000</pubDate>
		<guid isPermaLink="false">http://sifybroadband.techwhack.com/135/indian-telecom-is-a-farce/#comment-123875</guid>
		<description>Hi,&lt;br&gt;   Perhaps an important aspect to clear is what you believe the scope of TRAI&#039;s activities are. Are they reponsible for even regulating the services/infrastructure that the mobile operators need to provide service? Should they regulate financial aspects today (in terms of lending by banks, FDI, etc which is currently under the finance ministry)? Tomorrow do they regulate power, transport, labour laws and so on?&lt;br&gt;They must ensure the standard of service offered by an operator and also protect the interests of both the operator and the consumer. That means looking at the long term. In the short term, some may be at a disadvantage.&lt;br&gt;&lt;br&gt;Another fundamental.. How much profit do you believe a company can or should make? 0%? 2%? AirTel is a large integrated player, being the only private operator with a pan-India presence. That allows them a lot more savings that what their competition can achieve. They spend among the lowest per subscriber in the industry. They are very efficient, period. The TRAI has set ceilings on the phone rates possible.&lt;br&gt;Let&#039;s say AirTel did drop call rates. Making full use of the advantage they had. That would kill and destroy most other operators, who cannot sustain the low rates Airtel could possibly provide. That is predatory pricing which is what the TRAI stops. Otherwise a monopoly could emerge. This means that looking into the interest of all, operators and consumers, in the long term, they cannot let AirTel drop their prices further. &lt;br&gt;Which is also why they have MBA executives, with fat paychecks, who help them achieve this kind of efficiency and profit, making full use of the investment that their shareholders have put in. Such companies will encourage investors in India to put more money into them. Then FDI can be dropped. ;-) It can&#039;t happen both ways, let&#039;s face it. Low profits and heavy investment is a lot to expect any investor to risk.&lt;br&gt;&lt;br&gt;There is always something you must give when you take something. You want the lowest FDI, huge investments from the local market, call rates such that companies make zero profit, and thus shareholders whose investment gives them no returns. Find me these national philanthropists.&lt;br&gt;&lt;br&gt;With respect to Reliance petrochemicals, what is perhaps needed is the Petrochemicals Regulatory Authority of India. ;-) Who will determine price ceilings as appropriate. If TRAI does not prevent the same for Telecom, then we have an issue. But with the current scenario, with their current limitations, in terms of the market, they have done what can be done. With the long term in mind. &lt;br&gt;&lt;br&gt;The only current concern I have is that the monopoly of BSNL is being sustained. And this is a company that need not post such high profits, since the money goes to the government exchequer anyway. The license fee the other operators pay, is just returned to BSNL. It should use all its profits for rural expansion. It can afford to take this risk, since it has government backing. Perhaps a target (number of new rural landlines per month?) should be set to it. Which can also be used to determine the total ADC it receives. That way BSNL has to work to get its profits, not such use their monopoly. When the ADC was reduced, the blackmail from BSNL knew no bounds. &quot;We have to increase call rates, rentals, reduce free calls&quot; etc. Why not post lower profits? This is where the cartel theories are best applied.. Protect BSNL&#039;s profits so that these cartels (read:politicians) make money. :-(&lt;br&gt;When TRAI recommended the last mile should be unbundled, DoT (read: BSNL) rejected the proposal. This would mean losing a monopoly it enjoys! Perhaps TRAI needs to have the veto in such cases, when no valid reason is provided! And the link b/w DoT and BSNL needs to be eliminated.&lt;br&gt;And if you don&#039;t like COAI figures, read TRAI figures. Either way my point regarding the volume model stands.&lt;br&gt;Looking at cross-subsidisation closely, only the integrated players have submitted their accounts. Pure play private operators have not done so. And I believe a very detailed account is expected by TRAI, containing sensitive information. I do not know more on the matter other than the show cause notice being issued, so I cannot say what really is happening and who is not doing their job.&lt;br&gt;&lt;br&gt;A clarification: by &quot;quality&quot; of infrastructure I mean the actual phone call, not ancillary services like customer care, fault handling, etc. I mean the quality of the actual phone call. Ancillary services are the first to take a hit when prices drop. Which goes to explain the paltry customer care prevalent today. And that is as far as I want it to go. I don&#039;t want the degradation to extend to the actual phone call.&lt;br&gt;&lt;br&gt;I have never been a Reliance/CDMA customer. When my friend got a reliance phone, I made a call. And I was shocked at how bad it could get. (No comfort noise generation! What kind of a phone is that? Use VAD, then use it properly for God&#039;s sake!! =:-0) I&#039;m guessing here, but you &lt;i&gt;must&lt;/i&gt; be a reliance customer (&amp; fan ;-) ) to be able to say that the quality is good here in Bangalore. Or you have not heard  a call from another operator here.  CDMA has a defect known as a soft capacity, the signal SNR degenerates as the number of users increase. Reliance ought to put more towers when the SNR drop is noticeable. Well, let&#039;s leave it to the &lt;i&gt;ear&lt;/i&gt; of the beholder ;-)</description>
		<content:encoded><![CDATA[<p>Hi,<br />   Perhaps an important aspect to clear is what you believe the scope of TRAI&#8217;s activities are. Are they reponsible for even regulating the services/infrastructure that the mobile operators need to provide service? Should they regulate financial aspects today (in terms of lending by banks, FDI, etc which is currently under the finance ministry)? Tomorrow do they regulate power, transport, labour laws and so on?<br />They must ensure the standard of service offered by an operator and also protect the interests of both the operator and the consumer. That means looking at the long term. In the short term, some may be at a disadvantage.</p>
<p>Another fundamental.. How much profit do you believe a company can or should make? 0%? 2%? AirTel is a large integrated player, being the only private operator with a pan-India presence. That allows them a lot more savings that what their competition can achieve. They spend among the lowest per subscriber in the industry. They are very efficient, period. The TRAI has set ceilings on the phone rates possible.<br />Let&#8217;s say AirTel did drop call rates. Making full use of the advantage they had. That would kill and destroy most other operators, who cannot sustain the low rates Airtel could possibly provide. That is predatory pricing which is what the TRAI stops. Otherwise a monopoly could emerge. This means that looking into the interest of all, operators and consumers, in the long term, they cannot let AirTel drop their prices further. <br />Which is also why they have MBA executives, with fat paychecks, who help them achieve this kind of efficiency and profit, making full use of the investment that their shareholders have put in. Such companies will encourage investors in India to put more money into them. Then FDI can be dropped. ;-) It can&#8217;t happen both ways, let&#8217;s face it. Low profits and heavy investment is a lot to expect any investor to risk.</p>
<p>There is always something you must give when you take something. You want the lowest FDI, huge investments from the local market, call rates such that companies make zero profit, and thus shareholders whose investment gives them no returns. Find me these national philanthropists.</p>
<p>With respect to Reliance petrochemicals, what is perhaps needed is the Petrochemicals Regulatory Authority of India. ;-) Who will determine price ceilings as appropriate. If TRAI does not prevent the same for Telecom, then we have an issue. But with the current scenario, with their current limitations, in terms of the market, they have done what can be done. With the long term in mind. </p>
<p>The only current concern I have is that the monopoly of BSNL is being sustained. And this is a company that need not post such high profits, since the money goes to the government exchequer anyway. The license fee the other operators pay, is just returned to BSNL. It should use all its profits for rural expansion. It can afford to take this risk, since it has government backing. Perhaps a target (number of new rural landlines per month?) should be set to it. Which can also be used to determine the total ADC it receives. That way BSNL has to work to get its profits, not such use their monopoly. When the ADC was reduced, the blackmail from BSNL knew no bounds. &#8220;We have to increase call rates, rentals, reduce free calls&#8221; etc. Why not post lower profits? This is where the cartel theories are best applied.. Protect BSNL&#8217;s profits so that these cartels (read:politicians) make money. :-(<br />When TRAI recommended the last mile should be unbundled, DoT (read: BSNL) rejected the proposal. This would mean losing a monopoly it enjoys! Perhaps TRAI needs to have the veto in such cases, when no valid reason is provided! And the link b/w DoT and BSNL needs to be eliminated.<br />And if you don&#8217;t like COAI figures, read TRAI figures. Either way my point regarding the volume model stands.<br />Looking at cross-subsidisation closely, only the integrated players have submitted their accounts. Pure play private operators have not done so. And I believe a very detailed account is expected by TRAI, containing sensitive information. I do not know more on the matter other than the show cause notice being issued, so I cannot say what really is happening and who is not doing their job.</p>
<p>A clarification: by &#8220;quality&#8221; of infrastructure I mean the actual phone call, not ancillary services like customer care, fault handling, etc. I mean the quality of the actual phone call. Ancillary services are the first to take a hit when prices drop. Which goes to explain the paltry customer care prevalent today. And that is as far as I want it to go. I don&#8217;t want the degradation to extend to the actual phone call.</p>
<p>I have never been a Reliance/CDMA customer. When my friend got a reliance phone, I made a call. And I was shocked at how bad it could get. (No comfort noise generation! What kind of a phone is that? Use VAD, then use it properly for God&#8217;s sake!! =:-0) I&#8217;m guessing here, but you <i>must</i> be a reliance customer (&#038; fan ;-) ) to be able to say that the quality is good here in Bangalore. Or you have not heard  a call from another operator here.  CDMA has a defect known as a soft capacity, the signal SNR degenerates as the number of users increase. Reliance ought to put more towers when the SNR drop is noticeable. Well, let&#8217;s leave it to the <i>ear</i> of the beholder ;-)</p>
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		<title>By: Dr.Abhishek Puri</title>
		<link>http://sifybroadband.techwhack.com/135-indian-telecom-is-a-farce#comment-308</link>
		<dc:creator>Dr.Abhishek Puri</dc:creator>
		<pubDate>Sat, 29 Jan 2005 22:47:05 +0000</pubDate>
		<guid isPermaLink="false">http://sifybroadband.techwhack.com/135/indian-telecom-is-a-farce/#comment-308</guid>
		<description>Thanks Jason for commenting on the posts.
Your comments on the post has raised many points and I shall try and address them one by one.
First the contentious issue of raising funds.I d agree with you about the investment locked in infrastructure costs over a long period of time and it would prove risky in terms of volatile interest regimes.Specially with the long term gestation period of the telecom infrastructure.However,banks wouldnot ideally advance loans to this sector precisely because of lack of clear regulatory regime.Specially with TRAI being reduced to status of an onlooker.I have clearly mentioned in the posts repeatedly calling for a stricter and clearer regulatory framework.
You seem to suggest that lower prices lead to low quality of infrastructure.With that even suggesting that BSNL is bessotted with enough sense.I have never subscribed to BSNL but even minus the overburden of customers,BSNL has never ever delivered on the service front.
The reports of Bihar and Jharkhand are true.I dont recall the exact dates but somewhere about 4-5 months back these reports appeared.Hence I found it was prudent to mention the same.
I am still wary of the FDI which is not the magical cure all for lack of money in infrastruture funds.A year before I would have been happy to accept your view point.However,you have to read succint account of Joseph Steiglitz and his critique of World Bank policies.Specially the importance of the neo liberals taking over the economy and their bastardised prescriptions in terms of FDI.The ownership patterns change with the threat to the economy and national security.
As far as the monopolistic tendencies are concerned,my favourite example is that of Reliance petrochemicals.With the worlds largest grassroots refinery it has a stranglehold on the prices of the petrochemicals.Perhaps this looks impressive on the paper with the shareholder value being preserved.However,they have managed to restrict the imports of the petrochemical products and have a near monopoly in Indian market.The other player IPCL is almost non existent.They determine the prices and are usually higher than the current international prices.This doesnt affect us directly but indeed has an effect on the economy.Indeed it was the thrust of my another post as to Reliance adding weight in the value chain of Telecom,from gateways to bandwidth.It has all.
Thats the monopoly.Wait and watch when it happens down the line 10 years from now.
I am glad we agree on the depressing customer care.However,more funds doesnt mean that its going to improve overnight.What is needed is a change in attitude and a sense of involvement.This is out of scope here.
Last but not the least.I have had no issues with Reliance and yes I have been to Bangalore while roaming.Its again a matter of invidual perception.For any satisfied customer,there are many unsatisfied too.
As for the figures on the COAI,I have repeatedly mentioned that its just another trade union.Is it possible to explain the refusal of these companies to TRAI to provide data for audit to try and find out the extent of cross subsdisation?Most of the GSM companies refused to do.
What I could learn from you here is the technical issues behind the operations.Before I end,here is something that would gladden your heart.Bharti Televentures reported a profit of 131%.Yes,that number is correct.Make you own conclusions.</description>
		<content:encoded><![CDATA[<p>Thanks Jason for commenting on the posts.<br />
Your comments on the post has raised many points and I shall try and address them one by one.<br />
First the contentious issue of raising funds.I d agree with you about the investment locked in infrastructure costs over a long period of time and it would prove risky in terms of volatile interest regimes.Specially with the long term gestation period of the telecom infrastructure.However,banks wouldnot ideally advance loans to this sector precisely because of lack of clear regulatory regime.Specially with TRAI being reduced to status of an onlooker.I have clearly mentioned in the posts repeatedly calling for a stricter and clearer regulatory framework.<br />
You seem to suggest that lower prices lead to low quality of infrastructure.With that even suggesting that BSNL is bessotted with enough sense.I have never subscribed to BSNL but even minus the overburden of customers,BSNL has never ever delivered on the service front.<br />
The reports of Bihar and Jharkhand are true.I dont recall the exact dates but somewhere about 4-5 months back these reports appeared.Hence I found it was prudent to mention the same.<br />
I am still wary of the FDI which is not the magical cure all for lack of money in infrastruture funds.A year before I would have been happy to accept your view point.However,you have to read succint account of Joseph Steiglitz and his critique of World Bank policies.Specially the importance of the neo liberals taking over the economy and their bastardised prescriptions in terms of FDI.The ownership patterns change with the threat to the economy and national security.<br />
As far as the monopolistic tendencies are concerned,my favourite example is that of Reliance petrochemicals.With the worlds largest grassroots refinery it has a stranglehold on the prices of the petrochemicals.Perhaps this looks impressive on the paper with the shareholder value being preserved.However,they have managed to restrict the imports of the petrochemical products and have a near monopoly in Indian market.The other player IPCL is almost non existent.They determine the prices and are usually higher than the current international prices.This doesnt affect us directly but indeed has an effect on the economy.Indeed it was the thrust of my another post as to Reliance adding weight in the value chain of Telecom,from gateways to bandwidth.It has all.<br />
Thats the monopoly.Wait and watch when it happens down the line 10 years from now.<br />
I am glad we agree on the depressing customer care.However,more funds doesnt mean that its going to improve overnight.What is needed is a change in attitude and a sense of involvement.This is out of scope here.<br />
Last but not the least.I have had no issues with Reliance and yes I have been to Bangalore while roaming.Its again a matter of invidual perception.For any satisfied customer,there are many unsatisfied too.<br />
As for the figures on the COAI,I have repeatedly mentioned that its just another trade union.Is it possible to explain the refusal of these companies to TRAI to provide data for audit to try and find out the extent of cross subsdisation?Most of the GSM companies refused to do.<br />
What I could learn from you here is the technical issues behind the operations.Before I end,here is something that would gladden your heart.Bharti Televentures reported a profit of 131%.Yes,that number is correct.Make you own conclusions.</p>
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		<title>By: Dr.Abhishek Puri</title>
		<link>http://sifybroadband.techwhack.com/135-indian-telecom-is-a-farce#comment-123874</link>
		<dc:creator>Dr.Abhishek Puri</dc:creator>
		<pubDate>Sat, 29 Jan 2005 21:47:05 +0000</pubDate>
		<guid isPermaLink="false">http://sifybroadband.techwhack.com/135/indian-telecom-is-a-farce/#comment-123874</guid>
		<description>Thanks Jason for commenting on the posts.&lt;br&gt;Your comments on the post has raised many points and I shall try and address them one by one.&lt;br&gt;First the contentious issue of raising funds.I d agree with you about the investment locked in infrastructure costs over a long period of time and it would prove risky in terms of volatile interest regimes.Specially with the long term gestation period of the telecom infrastructure.However,banks wouldnot ideally advance loans to this sector precisely because of lack of clear regulatory regime.Specially with TRAI being reduced to status of an onlooker.I have clearly mentioned in the posts repeatedly calling for a stricter and clearer regulatory framework.&lt;br&gt;You seem to suggest that lower prices lead to low quality of infrastructure.With that even suggesting that BSNL is bessotted with enough sense.I have never subscribed to BSNL but even minus the overburden of customers,BSNL has never ever delivered on the service front.&lt;br&gt;The reports of Bihar and Jharkhand are true.I dont recall the exact dates but somewhere about 4-5 months back these reports appeared.Hence I found it was prudent to mention the same.&lt;br&gt;I am still wary of the FDI which is not the magical cure all for lack of money in infrastruture funds.A year before I would have been happy to accept your view point.However,you have to read succint account of Joseph Steiglitz and his critique of World Bank policies.Specially the importance of the neo liberals taking over the economy and their bastardised prescriptions in terms of FDI.The ownership patterns change with the threat to the economy and national security.&lt;br&gt;As far as the monopolistic tendencies are concerned,my favourite example is that of Reliance petrochemicals.With the worlds largest grassroots refinery it has a stranglehold on the prices of the petrochemicals.Perhaps this looks impressive on the paper with the shareholder value being preserved.However,they have managed to restrict the imports of the petrochemical products and have a near monopoly in Indian market.The other player IPCL is almost non existent.They determine the prices and are usually higher than the current international prices.This doesnt affect us directly but indeed has an effect on the economy.Indeed it was the thrust of my another post as to Reliance adding weight in the value chain of Telecom,from gateways to bandwidth.It has all.&lt;br&gt;Thats the monopoly.Wait and watch when it happens down the line 10 years from now.&lt;br&gt;I am glad we agree on the depressing customer care.However,more funds doesnt mean that its going to improve overnight.What is needed is a change in attitude and a sense of involvement.This is out of scope here.&lt;br&gt;Last but not the least.I have had no issues with Reliance and yes I have been to Bangalore while roaming.Its again a matter of invidual perception.For any satisfied customer,there are many unsatisfied too.&lt;br&gt;As for the figures on the COAI,I have repeatedly mentioned that its just another trade union.Is it possible to explain the refusal of these companies to TRAI to provide data for audit to try and find out the extent of cross subsdisation?Most of the GSM companies refused to do.&lt;br&gt;What I could learn from you here is the technical issues behind the operations.Before I end,here is something that would gladden your heart.Bharti Televentures reported a profit of 131%.Yes,that number is correct.Make you own conclusions.</description>
		<content:encoded><![CDATA[<p>Thanks Jason for commenting on the posts.<br />Your comments on the post has raised many points and I shall try and address them one by one.<br />First the contentious issue of raising funds.I d agree with you about the investment locked in infrastructure costs over a long period of time and it would prove risky in terms of volatile interest regimes.Specially with the long term gestation period of the telecom infrastructure.However,banks wouldnot ideally advance loans to this sector precisely because of lack of clear regulatory regime.Specially with TRAI being reduced to status of an onlooker.I have clearly mentioned in the posts repeatedly calling for a stricter and clearer regulatory framework.<br />You seem to suggest that lower prices lead to low quality of infrastructure.With that even suggesting that BSNL is bessotted with enough sense.I have never subscribed to BSNL but even minus the overburden of customers,BSNL has never ever delivered on the service front.<br />The reports of Bihar and Jharkhand are true.I dont recall the exact dates but somewhere about 4-5 months back these reports appeared.Hence I found it was prudent to mention the same.<br />I am still wary of the FDI which is not the magical cure all for lack of money in infrastruture funds.A year before I would have been happy to accept your view point.However,you have to read succint account of Joseph Steiglitz and his critique of World Bank policies.Specially the importance of the neo liberals taking over the economy and their bastardised prescriptions in terms of FDI.The ownership patterns change with the threat to the economy and national security.<br />As far as the monopolistic tendencies are concerned,my favourite example is that of Reliance petrochemicals.With the worlds largest grassroots refinery it has a stranglehold on the prices of the petrochemicals.Perhaps this looks impressive on the paper with the shareholder value being preserved.However,they have managed to restrict the imports of the petrochemical products and have a near monopoly in Indian market.The other player IPCL is almost non existent.They determine the prices and are usually higher than the current international prices.This doesnt affect us directly but indeed has an effect on the economy.Indeed it was the thrust of my another post as to Reliance adding weight in the value chain of Telecom,from gateways to bandwidth.It has all.<br />Thats the monopoly.Wait and watch when it happens down the line 10 years from now.<br />I am glad we agree on the depressing customer care.However,more funds doesnt mean that its going to improve overnight.What is needed is a change in attitude and a sense of involvement.This is out of scope here.<br />Last but not the least.I have had no issues with Reliance and yes I have been to Bangalore while roaming.Its again a matter of invidual perception.For any satisfied customer,there are many unsatisfied too.<br />As for the figures on the COAI,I have repeatedly mentioned that its just another trade union.Is it possible to explain the refusal of these companies to TRAI to provide data for audit to try and find out the extent of cross subsdisation?Most of the GSM companies refused to do.<br />What I could learn from you here is the technical issues behind the operations.Before I end,here is something that would gladden your heart.Bharti Televentures reported a profit of 131%.Yes,that number is correct.Make you own conclusions.</p>
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