Some thoughts about Airtel Broadband
Airtel Broadband, General Thoughts January 30th, 2005
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Tags: Airtel, BSNL, MTNL, Reliance, Sify Broadband, Tata
Some thoughts about Airtel Broadband
Bharti Televentures is the fixed line operator business of Airtel. In the recent branding exercise, all the services have been offered under the Airtel brand. Data is the next driver for growth. This is clear to the operators who have belatedly realized the implications for having a pie in all the segments of telecommunications. Hence Bharti ventured in the broadband market.
However, the main contention in the broadband market is the price offering which includes the bandwidth costs as well as the cost of laying down the copper wire. Typically, in the mentality of the profit making exercise, Airtel has so far focused only in those areas where it perceives that a huge market is present. However, I still hold that their thrust should be in smaller towns and cities where BSNL would ultimately usurp their potential customer base. It seems that their fancily paid MBAs haven’t really understood the success of BSNL who focused on the B and C class cities where it has drawn unparalleled support despite the lousy customer experiences. This is because of the absence of any other operator.
The current offerings by Airtel does not really enthuse a potential customer who is looking at sustained data transfer. It is the classic case of having something better than nothing. I fail to understand the voice pulses being bundled with the internet access. What if one doesn’t want that? Why is that we have to pay for the same? Its one thing to have multiple tariffs to offer people with different usage patterns. However, these tariffs on the website seek to confuse more than a guide for signing up. Do the big bosses think that people use broadband to check emails?
Add to the lousy customer care that Airtel is slowly perfecting, it is staffed with people who usually land up in their jobs with little idea of their job profile. The so-called Tech engineers have often been unable to help a customer who is facing issues with the connectivity. I have read first person accounts for the same.
The man behind the company himself, Sunil Bharti commented in the media that since the BSNL s local loop was not thrown open to the private players, they have to realign their plans to spread out to other areas. Indeed, they are eyeing other areas in Punjab again focusing on those areas where supposedly people would fall over each other to sign up for the broadband.
If Mr.Bharti is so much concerned about BSNL’s local loop or infrastructure, why doesn’t he let other ISP s use his infrastructure for a price? This would lower down the tariffs and would ideally promote healthy competition to provide affordable access to people. Yet they are not even thinking of using their local loop to optimal advantage for themselves!
I believe that broadband access could be provided in a manner, which can benefit the customer and the provider. There ought to be a single flat price for the access with the charges levied for value added services like games or broadcasting television channels. The plain vanilla Internet access can be provided at high speeds, say at 512 kbps or more. Once the download limits are exceeded, the speeds could drop to say 256 or 128 kbps. This seems more logical and rational. Since I have not subscribed to Airtel broadband, I would not be in a position to comment on the user experiences for the same.
I believe that Bharti can easily scale down the prices since they own their network as well as the gateway in Chennai. Why they have not done so is beyond my reasoning. Perhaps they want to milk the customers before anyone else does so. In fact after the announcement of BSNL and subsequent “price warâ€, Airtel introduced a me too scheme. All in the name of customer interest and providing superior customer experience! Perhaps they have mastered the sweet lingo and are always full of mouthing platitudes.
I sincerely hope that broadband scene improves. At least we ought not to be at their mercy or shoddy customer services, which invariably come as a part of the package.
Discuss on: Sify Broadband, Tata Indicom, Airtel Broadband, Reliance Broadband, MTNL - BSNL Broadband, Dial Up, Others
This post was submitted by Dr. Abhishek Puri on the Broadband Blog on Techwhack.
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Snippets from the Telecom Situation in India
About
i am living in a remote area,it is about 10 KMTS from KHELARI (ABOUT 60 KMTS FROM RANCHI,JHARKHAND),WHERE AIRTEL MOBILE TOWER IS GOING TO BE INSTALLED,WHETHER WE WILL BE BENEFITED FROM YOUR BROADBAND CONNECTION AT OUR PLACE,YOUR SERVICE IS CONSIDERED NO 1 IN INDIA
i am living in a remote area,it is about 10 KMTS from KHELARI (ABOUT 60 KMTS FROM RANCHI,JHARKHAND),WHERE AIRTEL MOBILE TOWER IS GOING TO BE INSTALLED,WHETHER WE WILL BE BENEFITED FROM YOUR BROADBAND CONNECTION AT OUR PLACE,YOUR SERVICE IS CONSIDERED NO 1 IN INDIA
i am in dubai now . i was having airtel no 9892452466 ,i brought it in dubai but unfortunately it got block now i require puk no , is there any help which u can help me
i am in dubai now . i was having airtel no 9892452466 ,i brought it in dubai but unfortunately it got block now i require puk no , is there any help which u can help me
my phone want puk code and it is not working. what is puk code of nokia phone(airtel connection). please send it to my e mail add. becose phone is neede urgently. thank you
my phone want puk code and it is not working. what is puk code of nokia phone(airtel connection). please send it to my e mail add. becose phone is neede urgently. thank you
[i am in dubai now . i was having airtel no 9892452466 ,i brought it in dubai but unfortunately it got block now i require puk no , is there any help which u can help me
Comment by sabir khan — 17th Feb 2005 @ 05:55 pm ]
this is the comment which i have posted ,but there was no eply from ur side, if u can’t help us then atleast inform us that u can’t do any thing ,so that i can do something else ,bye
[i am in dubai now . i was having airtel no 9892452466 ,i brought it in dubai but unfortunately it got block now i require puk no , is there any help which u can help me
Comment by sabir khan — 17th Feb 2005 @ 05:55 pm ]
this is the comment which i have posted ,but there was no eply from ur side, if u can’t help us then atleast inform us that u can’t do any thing ,so that i can do something else ,bye
i had lost my mobile with AirTel card, so please block my card for both outr going & incoming calls/sms
i had lost my mobile with AirTel card, so please block my card for both outr going & incoming calls/sms
i had lost my mobile with AirTel card, so please block my card for both outr going & incoming calls/sms
i had lost my mobile with AirTel card, so please block my card for both outr going & incoming calls/sms
My Experience with Relaince web world ::
You may ask me how.By disabling the task bar so that the time taken will be more on browsing.In Web world express at Preet Vihar it was said that The task bar cannot be seen at any ways while browsing.In such case If a user is chatting too he/she will not be able to get auto popups.This is painful for customers like me who wants to save time.I feel that this is a glitch intentionaly put in order pull out more money from customers.
My Experience with Relaince web world ::
You may ask me how.By disabling the task bar so that the time taken will be more on browsing.In Web world express at Preet Vihar it was said that The task bar cannot be seen at any ways while browsing.In such case If a user is chatting too he/she will not be able to get auto popups.This is painful for customers like me who wants to save time.I feel that this is a glitch intentionaly put in order pull out more money from customers.
I am alarmed at the utterly pathetic after sale support of BTVL.Its been over three months since installation of our landline connection,and almost a month since a formal complaint was lodged,and in spite of countless calls,and promises from the company,till this evening ie 23/09/2005 the complaint remains open ie Civil work not complete.What more can one do in this circumstance.
I am alarmed at the utterly pathetic after sale support of BTVL.Its been over three months since installation of our landline connection,and almost a month since a formal complaint was lodged,and in spite of countless calls,and promises from the company,till this evening ie 23/09/2005 the complaint remains open ie Civil work not complete.What more can one do in this circumstance.
i brough one air tel card from kerala to Dubai. Unfortunatley there is no acccess in Dubai even if they claim there is access in Dubai. I want to know whether there is access or not in Dubai
i brough one air tel card from kerala to Dubai. Unfortunatley there is no acccess in Dubai even if they claim there is access in Dubai. I want to know whether there is access or not in Dubai
I am very very very disappointed.I have applied and given the advance for airtel broad band connection 23 days back.I am in Chennai.i have been calling cutomer care continuosly for past 10 days.
i have decided not to go for it.
if airtel authorities has any doubts on this you can chck the recorded messages in call centre.My mobile number is 9840026664.
very very pathetic.
I am very very very disappointed.I have applied and given the advance for airtel broad band connection 23 days back.I am in Chennai.i have been calling cutomer care continuosly for past 10 days.
i have decided not to go for it.
if airtel authorities has any doubts on this you can chck the recorded messages in call centre.My mobile number is 9840026664.
very very pathetic.
hi
i lost my nokia 1108 model with airtel sim.if i call the number it rings but there is no answer.what has to be done?what is imei no?can the mobile be traced.please reply immediately.
hi
i lost my nokia 1108 model with airtel sim.if i call the number it rings but there is no answer.what has to be done?what is imei no?can the mobile be traced.please reply immediately.
Please give information of cheaest airtel broadband tariff
Please give information of cheaest airtel broadband tariff
My house is in kunnamkulam state is at Kerala.Their we have a airtel mobile connection.I want to get a Broad band connection through mobile connection.So can you inform me whether this facility is available to that place.And also tell me how much will come the expense to initial investement and monthly rent if I am availing this facility in 24 hours in a day.It will be more appreciated if you can sent me the tariff details by mail.And also please inform me the speed of your broad band connection.Right now I am working in Maldives.I am planning to settle at the above place in next month.So kindly give me the details
My house is in kunnamkulam state is at Kerala.Their we have a airtel mobile connection.I want to get a Broad band connection through mobile connection.So can you inform me whether this facility is available to that place.And also tell me how much will come the expense to initial investement and monthly rent if I am availing this facility in 24 hours in a day.It will be more appreciated if you can sent me the tariff details by mail.And also please inform me the speed of your broad band connection.Right now I am working in Maldives.I am planning to settle at the above place in next month.So kindly give me the details
my phone want puk code and it is not working. what is puk code of nokia phone(airtel connection). please send it to my e mail add. becose phone is neede urgently. thank you
my phone want puk code and it is not working. what is puk code of nokia phone(airtel connection). please send it to my e mail add. becose phone is neede urgently. thank you
My mobile was stollen while coming by bus.My mobile no:09845539990(Airtel) and the handset is of NOKIA 1100.Please help me by black listing the mobile.Right now i don’nt have the IMEI no.
My mobile was stollen while coming by bus.My mobile no:09845539990(Airtel) and the handset is of NOKIA 1100.Please help me by black listing the mobile.Right now i don’nt have the IMEI no.
PLS INFORM ABOUT. 1. I WANT WEB BROWSING FACILITY ON MOBILE..2.IS IT BETTER ON BLUE TOOTH. 3. DO I NEED A PC OR LAPTOP LIKE COMPAQ PRESARIO..4.IS IT NOKIA 9500, OR SONY i910 IS ENOUGH. I AM HAVING VS3 PANASONIC, CAN I USE IT TO BROWS AIRTEL BROAD BAND. PLS REPLY.THANK U.
PLS INFORM ABOUT. 1. I WANT WEB BROWSING FACILITY ON MOBILE..2.IS IT BETTER ON BLUE TOOTH. 3. DO I NEED A PC OR LAPTOP LIKE COMPAQ PRESARIO..4.IS IT NOKIA 9500, OR SONY i910 IS ENOUGH. I AM HAVING VS3 PANASONIC, CAN I USE IT TO BROWS AIRTEL BROAD BAND. PLS REPLY.THANK U.
AIRTEL is good
AIRTEL is good
hi,,i want to bar my incoming cals ,,m using nokia 6600,and my service provider is airtel delhi,,but how can i get my barring password,,i hv tried with 0000 default code,,its not working..
hi,,i want to bar my incoming cals ,,m using nokia 6600,and my service provider is airtel delhi,,but how can i get my barring password,,i hv tried with 0000 default code,,its not working..
Quite disappointing public relations. I spoke to their call centre to enquire about the recently advertised broadband service, was promised an email, which never came. I also sent them an email with the same enquiry, automatic computer generated reply came which was not applicable to me and it was never followed up by right reply.
If their before sales service is like this, one can imagine how the after sales will be. I tend to agree with those who have had negative experiences with airtel
Quite disappointing public relations. I spoke to their call centre to enquire about the recently advertised broadband service, was promised an email, which never came. I also sent them an email with the same enquiry, automatic computer generated reply came which was not applicable to me and it was never followed up by right reply.
If their before sales service is like this, one can imagine how the after sales will be. I tend to agree with those who have had negative experiences with airtel
Dear Editor
I was using 9811654182 and i stop using it in month of March 2005 and
settle the account after I received a call from HUTCH EXTORTION call center
and one advocate called up and ask me to pay the amount or face the
consequence in court and police station and i was so scared and afraid i
made the entire payment and settle this account and later on i confirmed
with advocate and HUTCH call center about 9811654182 and they told me it is
full and final payment is made and case is closed.
On 24th Feb 2006 I recived a call from HUTCH EXTORTION call center and
one Mr. Dahiya Chowki incharage of DhulaKuan Police station called me up
and ask me to come to police station otherwise he send his man to arrest
me under section 460. I was so afraid that i was about to have an heart
attack then i begged him to explain why he want me to come their then he
given me mobile number 9873114507 of Mr. Sumit Soni so called EXTORTION
advocate and I called Mr. Sumit Soni (Extortion Advocate) he asked me to make the payment or face the consequence in
police station with 6 month of imprisonment and i again begged him that i
made the entire payment then he had given me mobile number of Mr. Manoj
9811800425. and asked me to call him up and make payment or track your
payment only then that police wala can leave you otherwise he’ll hunt you
down.
then i spoken to Mr.Manoj and explained him that i made my payment but i
am not finding a receipt but i have cheque number for the same then he explained me may be your old
payment might have gone to other HUTCH user and i have to make payment
again or face the consequence in jail.
I am already using a hutch number 9811654190 in which i have deposited
more then 20000 advance money and i not want any relationship with HUTCH
and they still treating me like criminal.
Regards,
Anwar Sadat
9871952786
Dear Editor
I was using 9811654182 and i stop using it in month of March 2005 and
settle the account after I received a call from HUTCH EXTORTION call center
and one advocate called up and ask me to pay the amount or face the
consequence in court and police station and i was so scared and afraid i
made the entire payment and settle this account and later on i confirmed
with advocate and HUTCH call center about 9811654182 and they told me it is
full and final payment is made and case is closed.
On 24th Feb 2006 I recived a call from HUTCH EXTORTION call center and
one Mr. Dahiya Chowki incharage of DhulaKuan Police station called me up
and ask me to come to police station otherwise he send his man to arrest
me under section 460. I was so afraid that i was about to have an heart
attack then i begged him to explain why he want me to come their then he
given me mobile number 9873114507 of Mr. Sumit Soni so called EXTORTION
advocate and I called Mr. Sumit Soni (Extortion Advocate) he asked me to make the payment or face the consequence in
police station with 6 month of imprisonment and i again begged him that i
made the entire payment then he had given me mobile number of Mr. Manoj
9811800425. and asked me to call him up and make payment or track your
payment only then that police wala can leave you otherwise he’ll hunt you
down.
then i spoken to Mr.Manoj and explained him that i made my payment but i
am not finding a receipt but i have cheque number for the same then he explained me may be your old
payment might have gone to other HUTCH user and i have to make payment
again or face the consequence in jail.
I am already using a hutch number 9811654190 in which i have deposited
more then 20000 advance money and i not want any relationship with HUTCH
and they still treating me like criminal.
Regards,
Anwar Sadat
9871952786
hi
i lost my Samsung model with airtel sim.if i call the number it rings but there is no answer.what has to be done?what is time no?can the mobile be traced.please reply immediately.
My Mobil No 9890233457
hi,
this is dhiraj working with sify broad band.
Ph. : 9312591122 E-mail – dhiraj_mishra1584@yahoo.co.in
Dhiraj Mishra
ObjectiveWork Experience :: Immense zeal to join a growing organization and to achieve the highest organizational goal by implementing my skills and Knowledge.Working with Sify Brodband Ltd as Network Engineer since July 2005 to till date
Job Profile Laying the Local Area Network Maintaining the Network & network devices
Qualification : § BCA (Computer Science), § Pursuing R H C E ( Linux )
Project
1. Title : Hospital Management Information System
Tools : C++
Description : This is the project designed to efficiently handle & Manipulate the data involving Patients, Doctors, and Rooms & Equipments. This information System provides all the details of the hospital with just one click.
Computer Proficiency 1. Operating System : DOS, Windows 98 / 2000 / ME / XPLinuxWIN 2000 SERVER
2. Languages Known : C, C++
3. Tools & Methodologies : MS Office
4. Networking : LAN , Switching ,Routing
Personal Profile D.O.B. : 15th April 1984
Father’s Name : Sh. Daya shanker mishra
Sex : Male
Marital Status : Unmarried
Permanent Address : A-8, shakarpur main market Delhi-92
DECLARATIONI hereby declare that all the above furnished information given by me are true to best of my knowledgeDate:Place:(DHIRAJ MISHRA)
hi
i lost my Samsung model with airtel sim.if i call the number it rings but there is no answer.what has to be done?what is time no?can the mobile be traced.please reply immediately.
My Mobil No 9890233457
hi,
this is dhiraj working with sify broad band.
Ph. : 9312591122 E-mail – dhiraj_mishra1584@yahoo.co.in
Dhiraj Mishra
ObjectiveWork Experience :: Immense zeal to join a growing organization and to achieve the highest organizational goal by implementing my skills and Knowledge.Working with Sify Brodband Ltd as Network Engineer since July 2005 to till date
Job Profile Laying the Local Area Network Maintaining the Network & network devices
Qualification : § BCA (Computer Science), § Pursuing R H C E ( Linux )
Project
1. Title : Hospital Management Information System
Tools : C++
Description : This is the project designed to efficiently handle & Manipulate the data involving Patients, Doctors, and Rooms & Equipments. This information System provides all the details of the hospital with just one click.
Computer Proficiency 1. Operating System : DOS, Windows 98 / 2000 / ME / XPLinuxWIN 2000 SERVER
2. Languages Known : C, C++
3. Tools & Methodologies : MS Office
4. Networking : LAN , Switching ,Routing
Personal Profile D.O.B. : 15th April 1984
Father’s Name : Sh. Daya shanker mishra
Sex : Male
Marital Status : Unmarried
Permanent Address : A-8, shakarpur main market Delhi-92
DECLARATIONI hereby declare that all the above furnished information given by me are true to best of my knowledgeDate:Place:(DHIRAJ MISHRA)
Respected Sir,
I am living in Baramati(Dist Pune) which is at about 80-90kms from Pune city. I am having my own land. My place is having population of about 10,000 peoples. My area is a developed area having Sugar factories, big market, MIDC area and colleges. Many of people frommy place is willing to use mobile phones. But due to coverage problems many peoples face the problems. And so I want to install the tower (BTS) in my land. I didn’t know the procedure for same. So could u please tell me or instruct me for the same. Please guied me for whatever terms & condtion are there for installing a tower. I am from Pune district. So if I got any consultant from Pune itself it is good for me. So plz reply me uregently. I am waiting for u r positive reply.
Thanks & regards,
Pradeep M. Khaladkar.
Mobile No. 9850548213.
I lost my nokia 1100 during my exam with air tel sim in jan can the mobile be traced . please reply immediately
Respected Sir,
I am living in Baramati(Dist Pune) which is at about 80-90kms from Pune city. I am having my own land. My place is having population of about 10,000 peoples. My area is a developed area having Sugar factories, big market, MIDC area and colleges. Many of people frommy place is willing to use mobile phones. But due to coverage problems many peoples face the problems. And so I want to install the tower (BTS) in my land. I didn’t know the procedure for same. So could u please tell me or instruct me for the same. Please guied me for whatever terms & condtion are there for installing a tower. I am from Pune district. So if I got any consultant from Pune itself it is good for me. So plz reply me uregently. I am waiting for u r positive reply.
Thanks & regards,
Pradeep M. Khaladkar.
Mobile No. 9850548213.
I lost my nokia 1100 during my exam with air tel sim in jan can the mobile be traced . please reply immediately
my phone want puk code and it is not working. what is puk code of nokia phone(airtel connection). please send it to my e mail add. becose phone is neede urgently. thank you
q
my phone want puk code and it is not working. what is puk code of nokia phone(airtel connection). please send it to my e mail add. becose phone is neede urgently. thank you
q
Searching Job In Airtel…….
Nikhil
9810320321″
Searching Job In Airtel…….
Nikhil
9810320321″
Airtel gives us a unbreakble reach to our dear ones.
Airtel gives us a unbreakble reach to our dear ones.
i have an airtel sim 9896598958 of which all outgoing calls have been barred by my small brother.it is now asking 4 a password is there any way i can get call barring password
i have an airtel sim 9896598958 of which all outgoing calls have been barred by my small brother.it is now asking 4 a password is there any way i can get call barring password
Sombody has stolen my o2 xda2 mini pocket pc with airtel sim,but i got the duplicate sim of the same number,can anyone tell me how to track or block my stolen pocket pc,i have its imei number.
Sombody has stolen my o2 xda2 mini pocket pc with airtel sim,but i got the duplicate sim of the same number,can anyone tell me how to track or block my stolen pocket pc,i have its imei number.
Hi,
Can anyone of you let me know the way to provide internet connection without using telephone line…
which would be the best one.
Thank you.
Hi,
Can anyone of you let me know the way to provide internet connection without using telephone line…
which would be the best one.
Thank you.