Telecom Regulatory Authority of India
General Thoughts, Indian Telecom February 1st, 2005
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Tags: Airtel, BSNL, MTNL, Reliance, Sify Broadband, Tata
Telecom Regulatory Authority of India
Over the past few years, there has been a spurt of the telecom growth. Even though it has been in fits and starts. Envisaged in the National Telecom Policy was the role of a regulator. However, as the action on the ground has demonstrated, Telecom Regulatory Authority of India has clearly failed in its mandated role. The Indian telecom has had strange bedfellows. Department of Telecom was the regulator as well as the service provider. It made sure that its two very ugly daughters Bharat Sanchar Nigam Limited (BSNL) and Mahanagar Telecom Nigam Limited (MTNL) remained at the forefront of inefficiency.
TRAI was set up much later and it was envisaged to be a regulator and to safeguard the interests of the consumers. TRAI was in a bind and fix because most of the decisions that it ever took were either challenged in the courts or ignored. This has indeed limited its scope over the period of time whereby it cannot claim its mandate.
Seeing that a large number of cases were dragged to the court, the government of the day set up Telecom Disputes Appellate (TDSAT). TDSAT has however usurped the quasi-judicial powers of TRAI, which does not reflect a healthy regulatory regime.
Chief among the problems that TRAI is facing is the limited scope of its role in the market. Its method of financing wherein the telecom operators need to set aside 1% of their revenues for the same. There have many contentious issues of the fixed licensing fees whereby TRAI mandated them to shift to revenue sharing model. The license fee was unusually high which the GSM operators bid in, before they started their services. The setting up of Universal Service Obligation (USO) fund for subsidizing the telecom services in the rural areas. This has hung fire recently for the refusal of BSNL to expand its services. However, TRAI has been almost powerless to affect the spread of the telecom in areas where it has deemed to be important. Another area is the Access Deficit Charge, which BSNL has been claiming on dubious grounds. TRAI wants this to be phased out over a period of time wherein BSNL is not happy over the idea.
Over the past few years there have many task forces and committees to look into the spread of telecom in unviable areas. One such dealt with the need for the broadband access since the optic fiber has reach in most parts of the country.
TRAI s scope has been limited to procedural matters and some say cynically that the regulator is just an address in New Delhi. However, matters came to head when the broadband policy was announced. Most of the recommendations of TRAI were ignored in the best interests of BSNL. They had envisaged tax holidays and opening up of the local loop to private players. This evidently did not happen and TRAI was left twiddling its thumbs.
In this backdrop, the regulatory regime is ineffectual. Or rather, it has made to be one. This is the main reason why infrastructure funds are not flowing in the sector in a manner they ought to be.
There is a clear reason behind this. As the foregoing account goes, the telecom policy has been changed to suit a few people depending on the proximity of those people in the corridors of power. Reliance got license to start telecom services only as limited mobility clause. However, they announced roaming for the customers in the name of call divert. This obviously hurt the businesses of the GSM operators. TRAI could not really affect Reliance since technically speaking there was not any violation of the license. Paying a paltry sum as compared to the GSM operators, Reliance finally managed to get a unified license for its services and hence started offering full-fledged mobile services.
This kind of twisting of the laid down policy does not really enthuse the investor who would clearly investing his money on a long-term basis. Typically, infrastructure funds remain locked up on a long-term basis. This means that banks typically would not be able to offer the funds anyway. This indeed calls for a radical overhaul of the investment climate. There is a talk of using our bulging foreign reserves for the same purpose. However, at the point of repetition TRAI’s role needs to be clearly defined, as well as, clearly mandated for any dispute resolution. It also needs to be armed with more powers than it is currently now. For example, it could cancel the license of any operator who has flouted its regulations. This argument should hold true for BSNL! In the name of national interest, they have made sure that most of the consumers cannot reap the benefits of a robust telecom regime.
Discuss on: Sify Broadband, Tata Indicom, Airtel Broadband, Reliance Broadband, MTNL - BSNL Broadband, Dial Up, Others
This post was submitted by Dr. Abhishek Puri on the Broadband Blog on Techwhack.
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Would like to know the rules relating to wireless phone uses.
What is the peremissable limit of wireless phones in INdia where it would not interface with Radio frequency.
Would like to know the rules relating to wireless phone uses.
What is the peremissable limit of wireless phones in INdia where it would not interface with Radio frequency.
It clearly indicates non exposedure to the various brodband markets. Which is again laminated with the use of old technology like ATM network for the broadband service, so the obvious result is inefficiency.
It clearly indicates non exposedure to the various brodband markets. Which is again laminated with the use of old technology like ATM network for the broadband service, so the obvious result is inefficiency.
Airtel refused to install basic phone stating that they have no line in Krishna Colony, Gurgaon
Airtel refused to install basic phone stating that they have no line in Krishna Colony, Gurgaon
I had taken a cellphone connection from Matrix telecommunications for use in US where i was proceeding for college education. Besides providing me with a non-working SMS service, i found that i had been billed for all the calls made to toll-free numbers in US. Even the calls made through calling cards had been charged for, making these calls doubly expensive as i was made to pay to both the calling card company as well as Matrix.
The toll-free number is supposed to be free for the caller and it is charged to the account of the number called.When thi was brought to the notice of Matrix they replied that the calls to tollfree numbers from their cell phone connection will be charged for.
I request you to inform me whether this is the correct position.
If it is the correct position than the TRAI must make it compulsory for all the establishments advertising their toll-free number, to duly inform the customer as to from which phone service the tollfree service is available. In the absence of this information the cellphone users are being unkowingly penalised for calling these toll-free numbers and the cell phone comapanies are making undue profits. As pointed out above using a calling card for the toll-free number makes the user pay more than double.
I had taken a cellphone connection from Matrix telecommunications for use in US where i was proceeding for college education. Besides providing me with a non-working SMS service, i found that i had been billed for all the calls made to toll-free numbers in US. Even the calls made through calling cards had been charged for, making these calls doubly expensive as i was made to pay to both the calling card company as well as Matrix.
The toll-free number is supposed to be free for the caller and it is charged to the account of the number called.When thi was brought to the notice of Matrix they replied that the calls to tollfree numbers from their cell phone connection will be charged for.
I request you to inform me whether this is the correct position.
If it is the correct position than the TRAI must make it compulsory for all the establishments advertising their toll-free number, to duly inform the customer as to from which phone service the tollfree service is available. In the absence of this information the cellphone users are being unkowingly penalised for calling these toll-free numbers and the cell phone comapanies are making undue profits. As pointed out above using a calling card for the toll-free number makes the user pay more than double.
i am the user of idea prepaid connection.i have recharced my mobile no wth rs 251( 2 minutes)scheme, in which rS45.84 IS NOT rechrged in my a/c.Instead o0f getting message from idea computer that ur a/c is successfully recharged wth rs 45.84 paise.please help me …
i am the user of idea prepaid connection.i have recharced my mobile no wth rs 251( 2 minutes)scheme, in which rS45.84 IS NOT rechrged in my a/c.Instead o0f getting message from idea computer that ur a/c is successfully recharged wth rs 45.84 paise.please help me …
I subscribed to Reliance mobile in the year 2003(Mobile no. 9312701043)under Dhirubahi Pioneer Offer. At the time of subscription It was informed that after three years monthly rent will not be charged and only user charges will be payable. Now the Reliance has backed out.
I have been regularly paying my bills before due dates which can be verified from the records and payment for the month of June 2006 was deposited by cheque at Reliance Web world at L Block, Connaught Place near Narulas. I received a reminder from Reliance for payment of said bill and informed them that payment stands made. The caller was rude told me that I have not made the payment. I told her to check the records, but she refused to oblige me and insisited that I should pay immediately. My cocerns:
1. Why orginal offer terms under Dhirubhai Ambani Offer plan have been altered by Reliance?
2. Why Reliance Web Centre do not issue acknowledgement of payment received and forced the subscriber to deposit the same in drp boxes?
3. Who is reponsible if Reliance misplace the cheque deposited?
4. I hav erecd communication from Ptiti Sing, Head Customer Service on which the address of the office from which this originated is not mentioned and as a result one can not approach them.
Is there anybody to check such mal=practices being carried out by Reliance.
Regards,
Ashok Anand
A 203, Meera Bagh
New Delhi 11 00 87.
I subscribed to Reliance mobile in the year 2003(Mobile no. 9312701043)under Dhirubahi Pioneer Offer. At the time of subscription It was informed that after three years monthly rent will not be charged and only user charges will be payable. Now the Reliance has backed out.
I have been regularly paying my bills before due dates which can be verified from the records and payment for the month of June 2006 was deposited by cheque at Reliance Web world at L Block, Connaught Place near Narulas. I received a reminder from Reliance for payment of said bill and informed them that payment stands made. The caller was rude told me that I have not made the payment. I told her to check the records, but she refused to oblige me and insisited that I should pay immediately. My cocerns:
1. Why orginal offer terms under Dhirubhai Ambani Offer plan have been altered by Reliance?
2. Why Reliance Web Centre do not issue acknowledgement of payment received and forced the subscriber to deposit the same in drp boxes?
3. Who is reponsible if Reliance misplace the cheque deposited?
4. I hav erecd communication from Ptiti Sing, Head Customer Service on which the address of the office from which this originated is not mentioned and as a result one can not approach them.
Is there anybody to check such mal=practices being carried out by Reliance.
Regards,
Ashok Anand
A 203, Meera Bagh
New Delhi 11 00 87.
sir,
I the undersigned purchased a dishtv zenega CD1004S(VC NO:01501137239)SETTOP BOX and dishtv connection from M/S DTH COMMUNICATIONS STAR COMPLEX, COURT ROAD, THALIPARAMBA,KANNUR, KERALA.ON 11/05/06.Unfortunately the service provider upgraded my reciever software without any notice.Today sixth sep:06,i have contacted bye over phone their distributor.however they refused to register my complaint regarding the same.
It is also inform you that the service provider illegally disconnected againest the user manual page no 10,12,13,14,18,37,38 issued by them.in their advertisement shows the product is BIS quality but i could’t believe the product is a BIS quality. in these circumstances i may humbly request you to please take necessary action againest DISHTV,ASC ENTERPRISES,ESSEL HOUSE,DELHI 110035 (PH:01202445665,FAX 01202511181)to reinstate my digital reciever at the earliest.
thanking you
yours faithfully
Rahul.k
place : thaliparamba
date: 11/09/06
RAHUL.K
PUTHIYAPURAYIL (H)
THADIKKADAVU (PO)
KANNUR 670581
KERALA
sir,
I the undersigned purchased a dishtv zenega CD1004S(VC NO:01501137239)SETTOP BOX and dishtv connection from M/S DTH COMMUNICATIONS STAR COMPLEX, COURT ROAD, THALIPARAMBA,KANNUR, KERALA.ON 11/05/06.Unfortunately the service provider upgraded my reciever software without any notice.Today sixth sep:06,i have contacted bye over phone their distributor.however they refused to register my complaint regarding the same.
It is also inform you that the service provider illegally disconnected againest the user manual page no 10,12,13,14,18,37,38 issued by them.in their advertisement shows the product is BIS quality but i could’t believe the product is a BIS quality. in these circumstances i may humbly request you to please take necessary action againest DISHTV,ASC ENTERPRISES,ESSEL HOUSE,DELHI 110035 (PH:01202445665,FAX 01202511181)to reinstate my digital reciever at the earliest.
thanking you
yours faithfully
Rahul.k
place : thaliparamba
date: 11/09/06
RAHUL.K
PUTHIYAPURAYIL (H)
THADIKKADAVU (PO)
KANNUR 670581
KERALA
DEAR SIR,
FIRST OF ALL THANK YOU FOR READING THIS E-MAIL,
ITS VERY SURPRISING IN INDIA THAT PASSPORT IS NOT AUTHENTIC DOCUMENT,
BY RELIANCE COMMUNICATION.
RELIANCE COM -FOR MOBILE NOW AND THANK ASK FOR NEW INDITY CARD FOR CONTINUING MOBILE SERVICE OR THRETENING FOR DISCONNECTION ?
WHAT IS THIS ? WHY ?
ONCE WHEN WE HAVE BOUGHT THIS HANDSET AT THAT TIME THEY TAKEN ALL IDENTIFICATION - LIKE PHOTO AND PASSPORT’S XEROX COPT AND THAN ONLY THEY HAVE GIVEN CONECTION N MOBILE STARTED WORKING , AFTER SAY SIE 06 MONTH AGAIN THEY ARE ASKING SAME, N SAY PASSPORT IS NOT A ADDRESS IDENTIFICATION PROOF,
THAN PLEASE CLERIFY WHAT IS A MEANING OF PASSPORT ?
1. THERE IS A PHOTO,2. THEREIS RESIDENCE ADDRESS ALSO.3. NAME OF THE PERSON AS WELL AS SIGNETURE .
TO MY BEST OF KNOWLADGE IT IS AN AUTHENTICE DOCUMENT ,AND ITS WHOLE OVER THE WORLD.AND THEY ARE TELLING YOUR NAME THAT THIS NEW TRAI’S NEW CONDITION- THAT ALL HAS TO COMPLET?
WHYTHER ITS NEW POLICY,
THAN IN PAST WHAT WE SUBMITED WAS IN WASTE N NOW ONLY THE SAME WILL BE VALID,
WHAT IS THIS PLZ PLZ CLERIFY THE SAME ?
FOR SOME FAKE PERSON MANY N MANY PERSONS OR SAY THE GENIUNE PERSON HAS TO SUFFER AND GO ROUND N ROUND TO THEIR WEB-WORLD ?
THANK YOU VERY MUCH FOR A MY GREVIENCE IF HEARD, N HOPE YOU WILL TAKE STRIK ACTION ON THIS HARRESMENT ?
REGARDS
JITENDRA KUMAR
SION,MUMBA-400 022.
9323191924
SIRS
THAN PLZ TELL
RELIANCE COM PERSON TO REFUND MY RS.995/- WHICH THEY HAVE TAKEN IN ADVANCE FOR INCOMEING FREE PLAN .
I AM WILLING QUIT RELIANCE MOBILE AND WILL THINK STILL WE ARE IN SLAVE COUNTY .
JITENDRA KUMAR
DEAR SIR,
FIRST OF ALL THANK YOU FOR READING THIS E-MAIL,
ITS VERY SURPRISING IN INDIA THAT PASSPORT IS NOT AUTHENTIC DOCUMENT,
BY RELIANCE COMMUNICATION.
RELIANCE COM -FOR MOBILE NOW AND THANK ASK FOR NEW INDITY CARD FOR CONTINUING MOBILE SERVICE OR THRETENING FOR DISCONNECTION ?
WHAT IS THIS ? WHY ?
ONCE WHEN WE HAVE BOUGHT THIS HANDSET AT THAT TIME THEY TAKEN ALL IDENTIFICATION - LIKE PHOTO AND PASSPORT’S XEROX COPT AND THAN ONLY THEY HAVE GIVEN CONECTION N MOBILE STARTED WORKING , AFTER SAY SIE 06 MONTH AGAIN THEY ARE ASKING SAME, N SAY PASSPORT IS NOT A ADDRESS IDENTIFICATION PROOF,
THAN PLEASE CLERIFY WHAT IS A MEANING OF PASSPORT ?
1. THERE IS A PHOTO,2. THEREIS RESIDENCE ADDRESS ALSO.3. NAME OF THE PERSON AS WELL AS SIGNETURE .
TO MY BEST OF KNOWLADGE IT IS AN AUTHENTICE DOCUMENT ,AND ITS WHOLE OVER THE WORLD.AND THEY ARE TELLING YOUR NAME THAT THIS NEW TRAI’S NEW CONDITION- THAT ALL HAS TO COMPLET?
WHYTHER ITS NEW POLICY,
THAN IN PAST WHAT WE SUBMITED WAS IN WASTE N NOW ONLY THE SAME WILL BE VALID,
WHAT IS THIS PLZ PLZ CLERIFY THE SAME ?
FOR SOME FAKE PERSON MANY N MANY PERSONS OR SAY THE GENIUNE PERSON HAS TO SUFFER AND GO ROUND N ROUND TO THEIR WEB-WORLD ?
THANK YOU VERY MUCH FOR A MY GREVIENCE IF HEARD, N HOPE YOU WILL TAKE STRIK ACTION ON THIS HARRESMENT ?
REGARDS
JITENDRA KUMAR
SION,MUMBA-400 022.
9323191924
SIRS
THAN PLZ TELL
RELIANCE COM PERSON TO REFUND MY RS.995/- WHICH THEY HAVE TAKEN IN ADVANCE FOR INCOMEING FREE PLAN .
I AM WILLING QUIT RELIANCE MOBILE AND WILL THINK STILL WE ARE IN SLAVE COUNTY .
JITENDRA KUMAR
sir,
i am a resident of Rohini, Delhi. my cable connection is provided by M/s sam world vision (tele.27947503). the monthly charges are Rs. 350/-. for the month of october also he charged the same amount. whereas it is understood that CAS is being introduced in delhi from 1.1.07, and as per TRAI press release the cable operators should reduce the charges to Rs. 200/- or so from 1.10.06. since the cable operator has not reduced the charges please advise me on the further course of action.
sir,
i am a resident of Rohini, Delhi. my cable connection is provided by M/s sam world vision (tele.27947503). the monthly charges are Rs. 350/-. for the month of october also he charged the same amount. whereas it is understood that CAS is being introduced in delhi from 1.1.07, and as per TRAI press release the cable operators should reduce the charges to Rs. 200/- or so from 1.10.06. since the cable operator has not reduced the charges please advise me on the further course of action.
Dear Sir,
SUB ; SURRENDER OF TATA INDICOM TELEPHONE
NO.65292451
Due to abnormal false billing, I had requested TATA TELE SERVICES LIMITED to accept surrendering of connection of my subject telephone on 04.12.2006 by Registered Post and by email to nodal officer.kolkata@tatatel.co.in. But the same was regretted by the nodal officer through replied e-mail on 06.12.2006.
Your intervention at this stage is highly solicited for and a fruitful step in this regard will be highly appreciated so as to remove my present mental and financial harrasment.
Dear Sir,
SUB ; SURRENDER OF TATA INDICOM TELEPHONE
NO.65292451
Due to abnormal false billing, I had requested TATA TELE SERVICES LIMITED to accept surrendering of connection of my subject telephone on 04.12.2006 by Registered Post and by email to nodal officer.kolkata@tatatel.co.in. But the same was regretted by the nodal officer through replied e-mail on 06.12.2006.
Your intervention at this stage is highly solicited for and a fruitful step in this regard will be highly appreciated so as to remove my present mental and financial harrasment.
i have been using broadband, since March 2005, but since sept2005, time to time i am getting wrong bill from bsnl pune, while running from pillar to post i get bill corrected i have 8 wrong bill issued by bsnl, pune only when i pinpoint them of error they keep no sending wrong, may i know who is person to talk because i am sick and tired of wrong billing
i have been using broadband, since March 2005, but since sept2005, time to time i am getting wrong bill from bsnl pune, while running from pillar to post i get bill corrected i have 8 wrong bill issued by bsnl, pune only when i pinpoint them of error they keep no sending wrong, may i know who is person to talk because i am sick and tired of wrong billing
Dear Sir,
We observed two things from Reliance Infocom Bills and these are as under:
1)They are billing for the services which are not requested as well it is requested in written to widraw these service but every month bill is coming with old dues and the continued service charges.
2)Bill is always rounded to next rupee whether it is 20 paisa or 42 paisa.
The above observations, clearly state that the reliance infocom is cheating with their prestigious consumers and they become big by befooling others.
Dear Sir,
We observed two things from Reliance Infocom Bills and these are as under:
1)They are billing for the services which are not requested as well it is requested in written to widraw these service but every month bill is coming with old dues and the continued service charges.
2)Bill is always rounded to next rupee whether it is 20 paisa or 42 paisa.
The above observations, clearly state that the reliance infocom is cheating with their prestigious consumers and they become big by befooling others.
I have surrendered my tata landline no.65389856 in december 2006 but I have not yet received my deposit yet.Please direct them to pay the deposit with penal interest and post me of the developments.
regards
s.ramesh.
I have surrendered my tata landline no.65389856 in december 2006 but I have not yet received my deposit yet.Please direct them to pay the deposit with penal interest and post me of the developments.
regards
s.ramesh.
Sir,
I wanna bring to ur notice a serious problem that is now a taking place almost with all the mobile networks i.e is activation of dialer tones, dialer tones are been activated on our mobile without the proior notice of the customers and they are been charged around 50/- this is very bad iam a user of idea network in A.P. and this has happened not only with me but to some of my frnds also so i wanna to concerned authorities to take action on these type of matters where people are left with no choice but to shed the money from their pockets with out any notice.
Thanks n Regards,
Gugloth.chakaradhari
Sir,
I wanna bring to ur notice a serious problem that is now a taking place almost with all the mobile networks i.e is activation of dialer tones, dialer tones are been activated on our mobile without the proior notice of the customers and they are been charged around 50/- this is very bad iam a user of idea network in A.P. and this has happened not only with me but to some of my frnds also so i wanna to concerned authorities to take action on these type of matters where people are left with no choice but to shed the money from their pockets with out any notice.
Thanks n Regards,
Gugloth.chakaradhari
dear sir,
I m subscriber of Reliance CDMA prepaid mobile with a plan of 2000 minuits free on reliance to reliance. I am facing a problem that when I recharge my mobile to call on other networks, my existing money(recharged) automatically collaps.
I connected to customer care and they reply that the money is being deducted against my sms and R-World usage. While I had never gone to use the R-world or made any sms because it has never been possible if I dont have money in my account. ON such a complain while they had deducted Rs 18/- and on my complain they returned only Rs.12/-.
This is not the matter of 10 or 20 rupees, u may imagine that Reliance co. is swallowing public money theftly in a smalll amound and there is no redresal of this. The representative again says that I have to pay Rs 50/- as a balace which is outstanding on me.
will u please take action on this or tell me where should I go for the justice.
dear sir,
I m subscriber of Reliance CDMA prepaid mobile with a plan of 2000 minuits free on reliance to reliance. I am facing a problem that when I recharge my mobile to call on other networks, my existing money(recharged) automatically collaps.
I connected to customer care and they reply that the money is being deducted against my sms and R-World usage. While I had never gone to use the R-world or made any sms because it has never been possible if I dont have money in my account. ON such a complain while they had deducted Rs 18/- and on my complain they returned only Rs.12/-.
This is not the matter of 10 or 20 rupees, u may imagine that Reliance co. is swallowing public money theftly in a smalll amound and there is no redresal of this. The representative again says that I have to pay Rs 50/- as a balace which is outstanding on me.
will u please take action on this or tell me where should I go for the justice.
I wanna bring to ur notice a serious problem that is now a taking place almost with the RELIANCE mobile networks and this has happened not only with me but to some of my frnds also so i wanna to concerned authorities to take action on these type of matters where people are left with no choice but to shed the money from their pockets with out any notice.They are also charging for missed calls many times.and also the the handsets offered by Reliance are of low quality and not providing proper services……..
Also I am facing always problems with RELIANCE CUSTOMER CARE EXECUTIVES ON THEIR TOLL FREE NOS AND RELIANCE WEBWORLDS IN MAHARASHTRA.pls look fort this…….my contact no is 09372462099…….
Sir,
A new concept of tele-marketing has entered the field and at the forefront is Data World India based in Aurangabad.
Pl tell me if u have permitted them to enrol subscribers for the sake of reciving SMS’s @rs 5 per sms.I am sure it is a geniune ofdfer.
I wanna bring to ur notice a serious problem that is now a taking place almost with the RELIANCE mobile networks and this has happened not only with me but to some of my frnds also so i wanna to concerned authorities to take action on these type of matters where people are left with no choice but to shed the money from their pockets with out any notice.They are also charging for missed calls many times.and also the the handsets offered by Reliance are of low quality and not providing proper services……..
Also I am facing always problems with RELIANCE CUSTOMER CARE EXECUTIVES ON THEIR TOLL FREE NOS AND RELIANCE WEBWORLDS IN MAHARASHTRA.pls look fort this…….my contact no is 09372462099…….
Sir,
A new concept of tele-marketing has entered the field and at the forefront is Data World India based in Aurangabad.
Pl tell me if u have permitted them to enrol subscribers for the sake of reciving SMS’s @rs 5 per sms.I am sure it is a geniune ofdfer.
Sir,
I have applied for cancellation of my Tata Indicom WLL phone no 65221125 on 26th May,2007,and my instrument was collected by company by Receipt no.8D64F71A.
Though it has been passed almost 70 days I have not get my refund
I complained to company on 6th August by complaint no.80595037,I further complained on 9th August by complaint no 80984781,both the time I was colled that company will reply me within 24 working hours,but since now i have any reply by company.
Also i get the bill for July and August for rupees 270 and for rupees 196 respectively though i submit my telephone on 5th jume,2007.
will you please take action on this or tell me where should i go for justice.
Sir,
I have applied for cancellation of my Tata Indicom WLL phone no 65221125 on 26th May,2007,and my instrument was collected by company by Receipt no.8D64F71A.
Though it has been passed almost 70 days I have not get my refund
I complained to company on 6th August by complaint no.80595037,I further complained on 9th August by complaint no 80984781,both the time I was colled that company will reply me within 24 working hours,but since now i have any reply by company.
Also i get the bill for July and August for rupees 270 and for rupees 196 respectively though i submit my telephone on 5th jume,2007.
will you please take action on this or tell me where should i go for justice.
: COMPLAINT : COMPLAINT : COMPLAINT :
Sir,/Madam,
I purchased a Post Paid connection under special oofer for Government Employees with exclusive 150 adv. rent at Rs. 799/- fro two years. the connection was given to me with Number : 9818794707, on13.07.2007. from AIRTEL. I started the phone on 15.08.2007 and discarded my onother phone after this phone was activated. two days later i started getting messages that i connot make phone calls from this number due to non payment of bills.
after making many request to the agen Mr. Iqbal singh : 9810212267, i came to know on 21.08.07 that my verification has not been confirmed and has failed. i made many calls to the the customer care sevice to find out the reason but to no avil.
even the staff at the customer care misbehaved with me specially. Mr. suryakant 9818899412, and the manager on duty on 22.08.2007 between 6.00 — 6.30 P.M.
on 22.08.07 bet. 3.00 — 4.00 p.m i got two sms messages confirming the payment of Rs. 799/- yet the phone has not been avtivated.
i am really feeling cheated, helpless and sorry to opt for this company.
I have till date 23.08.07 11.am.. not got my hone activated and is unable to use the phone.
the kind of harrasment i am going though is diffcult to explain and no body is ready to listen to me even the agent and Mr. Suryakant do not pick up the phone..
I want to know if the vrification of a SENIOR CLASS -I Gazzated Officer of the RAnk of a Deputy Secretary in min of Urban Development has failed even after Submitting the Identity card issued by Min. of Home Affairs and Driving Licence and the Bills as required by the person visiting the residence has failed what other proof can satisfy the Company.
i am really very sorry for the state of service and the response by the service provider. the service is very poor, the staff is very irresponsible, illmannered, indifferent, arrogent and useless. the asgent has no say and control over the customer care people in the company. I will not recommend any one to opt for this company again. and will definetly withdraw my connction soon.
I strongly recommend that the persons at fault should be punished so that they do not harrass other in future.
Sudhir Kamal Seem.
ARCHITECT : CPWD : MIN. U.D.
complaing against AIRTEL.
A bad company with poor manzgement irresponsible, illmannered, and indiffrent staff with arrgant nature.
nobody should opt for any service from this company in future.
sudhir.
: COMPLAINT : COMPLAINT : COMPLAINT :
Sir,/Madam,
I purchased a Post Paid connection under special oofer for Government Employees with exclusive 150 adv. rent at Rs. 799/- fro two years. the connection was given to me with Number : 9818794707, on13.07.2007. from AIRTEL. I started the phone on 15.08.2007 and discarded my onother phone after this phone was activated. two days later i started getting messages that i connot make phone calls from this number due to non payment of bills.
after making many request to the agen Mr. Iqbal singh : 9810212267, i came to know on 21.08.07 that my verification has not been confirmed and has failed. i made many calls to the the customer care sevice to find out the reason but to no avil.
even the staff at the customer care misbehaved with me specially. Mr. suryakant 9818899412, and the manager on duty on 22.08.2007 between 6.00 — 6.30 P.M.
on 22.08.07 bet. 3.00 — 4.00 p.m i got two sms messages confirming the payment of Rs. 799/- yet the phone has not been avtivated.
i am really feeling cheated, helpless and sorry to opt for this company.
I have till date 23.08.07 11.am.. not got my hone activated and is unable to use the phone.
the kind of harrasment i am going though is diffcult to explain and no body is ready to listen to me even the agent and Mr. Suryakant do not pick up the phone..
I want to know if the vrification of a SENIOR CLASS -I Gazzated Officer of the RAnk of a Deputy Secretary in min of Urban Development has failed even after Submitting the Identity card issued by Min. of Home Affairs and Driving Licence and the Bills as required by the person visiting the residence has failed what other proof can satisfy the Company.
i am really very sorry for the state of service and the response by the service provider. the service is very poor, the staff is very irresponsible, illmannered, indifferent, arrogent and useless. the asgent has no say and control over the customer care people in the company. I will not recommend any one to opt for this company again. and will definetly withdraw my connction soon.
I strongly recommend that the persons at fault should be punished so that they do not harrass other in future.
Sudhir Kamal Seem.
ARCHITECT : CPWD : MIN. U.D.
complaing against AIRTEL.
A bad company with poor manzgement irresponsible, illmannered, and indiffrent staff with arrgant nature.
nobody should opt for any service from this company in future.
sudhir.
sir
i have reliance mobile since last 3 to 4 year from last two three month i got regulery incoming phone from tele calling from Pru Icicic, Mahenrdra & mahendra Resort its very hedeck you are kindly requested that take some action. to reliance communication becouse thay give my information to this company also with Pru icici and M&M resorts
thanks
sir
i have a telephone connection of BSNL landine, from last 15days my phone is out of order i had complain in costmarcare (198) and also i personlly gone to office but there is no responce from BSNL you are kindly request that do something
thanks
sir
i have reliance mobile since last 3 to 4 year from last two three month i got regulery incoming phone from tele calling from Pru Icicic, Mahenrdra & mahendra Resort its very hedeck you are kindly requested that take some action. to reliance communication becouse thay give my information to this company also with Pru icici and M&M resorts
thanks
sir
i have a telephone connection of BSNL landine, from last 15days my phone is out of order i had complain in costmarcare (198) and also i personlly gone to office but there is no responce from BSNL you are kindly request that do something
thanks
Sir,
My reliance mobile no.is 9336150482. Company activated sachin nazara pack in my phone without my concent. They deduct Rs.99.00 frommy account.
After lodging the comlaint in his office by complaint no.54724923, no action has been taken by the company.
please do the needful.
Harish Kumar Gupta
9336150482
Sir,
My reliance mobile no.is 9336150482. Company activated sachin nazara pack in my phone without my concent. They deduct Rs.99.00 frommy account.
After lodging the comlaint in his office by complaint no.54724923, no action has been taken by the company.
please do the needful.
Harish Kumar Gupta
9336150482
sir…I have got this complaint about AIRTEL cell phone service providers., in kerela state, palakkad district..and I am residing in palakkad town…my complaint is last february I have sent an email to AIRTEL (to the address which I got from there site) enquiering / requesting their advice regarding..,my question ..it was somthing like…I was enquiring..to them if there is any chance of getting detailed bill (call detail for incoming and out going) for pre-paid cell phone subcribers…and am ready to pay any charge / fee…..this was my mail…after sending this mail within seconds I have received I have received their computer generated aknowledgement stating that they are going to reply to me within 24 hours…,and I have waited a whole month for that reply ..and again I sent the same as a reminder as well…and now it is almost six months..,waiting for their reply..again yesterday (03/08/2007) I sent the same query to them…..here I just want to ask you these..would you provide me the answer..,
1. If AIRTELL cannot reply to their subcribers..then what
is the use of publishing their email address in their
web site?.
2. No bodies (Higher authority) there to check.,or
superwise..or do they check emails regularly..at
least the customer support people?
3. Now where I have to check? or to whom I have to
contact for to get an answer?
Hope I will get an answer from you.
sir…I have got this complaint about AIRTEL cell phone service providers., in kerela state, palakkad district..and I am residing in palakkad town…my complaint was “last february I have sent an email to AIRTEL and I was inquiring..to them if there is any chance of getting detailed bill (call detail for incoming and out going) for pre-paid cell phone subcribers…and am ready to pay any charges / fees…after sending this mail within seconds I have received their computer generated aknowledgement stating that they are going to reply within 24 hours…,and I have waited whole month for that reply ..and again I sent the same as a reminder in march…and now it is almost six months..,waiting for their reply..again yesterday (03/08/2007) I sent the same query to them.. I just want to ask you these..would you provide me the answer..,
1. If AIRTELL cannot reply to their subcribers..then what
is the use of publishing their email address in their
web site?.
2. No bodies (Higher authority) there to check.,or
superwise..or do they check emails regularly..at
least the customer support/ service department?
3. Now where I have to check? or to whom I have to
contact for to get an answer?
Hope I will get an answer from you.
sir…I have got this complaint about AIRTEL cell phone service providers., in kerela state, palakkad district..and I am residing in palakkad town…my complaint is last february I have sent an email to AIRTEL (to the address which I got from there site) enquiering / requesting their advice regarding..,my question ..it was somthing like…I was enquiring..to them if there is any chance of getting detailed bill (call detail for incoming and out going) for pre-paid cell phone subcribers…and am ready to pay any charge / fee…..this was my mail…after sending this mail within seconds I have received I have received their computer generated aknowledgement stating that they are going to reply to me within 24 hours…,and I have waited a whole month for that reply ..and again I sent the same as a reminder as well…and now it is almost six months..,waiting for their reply..again yesterday (03/08/2007) I sent the same query to them…..here I just want to ask you these..would you provide me the answer..,
1. If AIRTELL cannot reply to their subcribers..then what
is the use of publishing their email address in their
web site?.
2. No bodies (Higher authority) there to check.,or
superwise..or do they check emails regularly..at
least the customer support people?
3. Now where I have to check? or to whom I have to
contact for to get an answer?
Hope I will get an answer from you.
sir…I have got this complaint about AIRTEL cell phone service providers., in kerela state, palakkad district..and I am residing in palakkad town…my complaint was “last february I have sent an email to AIRTEL and I was inquiring..to them if there is any chance of getting detailed bill (call detail for incoming and out going) for pre-paid cell phone subcribers…and am ready to pay any charges / fees…after sending this mail within seconds I have received their computer generated aknowledgement stating that they are going to reply within 24 hours…,and I have waited whole month for that reply ..and again I sent the same as a reminder in march…and now it is almost six months..,waiting for their reply..again yesterday (03/08/2007) I sent the same query to them.. I just want to ask you these..would you provide me the answer..,
1. If AIRTELL cannot reply to their subcribers..then what
is the use of publishing their email address in their
web site?.
2. No bodies (Higher authority) there to check.,or
superwise..or do they check emails regularly..at
least the customer support/ service department?
3. Now where I have to check? or to whom I have to
contact for to get an answer?
Hope I will get an answer from you.
Sir I am a SMART(Relience) mobile service user.From very begning they started to harash the customer.We took the connection by giving Rs (750+250)=1000.The call charges were 19 paise for same network,59 paise for any other local mobile and 99 paise for any STD calls.A rs 55 topup was valid for 6 months and talk value was rs.49.Now they suddenly started to cut Rs 1.99 for local calls ,Rs 2.50 for STD by saying that the Rs 250 validity is expired but no such period were mentioned in the booklet oviously there was a * mark.And intrestingly many customer who took connection before me are still getting the old call rates Please help me to restore the previous call charges.
At present I cant change my service provider bcoz my no will change.I am waiting for long awaited no. portability which will helps us greatly,I hope so.
THANKS.
YOURS:
SK. FIROZ QUASIM
16/G REMOUNT ROAD ,
KOLKATA-700027.
MOB. PHON.: +919883150041
Contact Email ID:mdfiroz136@yahoo.com
Sir I am a SMART(Relience) mobile service user.From very begning they started to harash the customer.We took the connection by giving Rs (750+250)=1000.The call charges were 19 paise for same network,59 paise for any other local mobile and 99 paise for any STD calls.A rs 55 topup was valid for 6 months and talk value was rs.49.Now they suddenly started to cut Rs 1.99 for local calls ,Rs 2.50 for STD by saying that the Rs 250 validity is expired but no such period were mentioned in the booklet oviously there was a * mark.And intrestingly many customer who took connection before me are still getting the old call rates Please help me to restore the previous call charges.
At present I cant change my service provider bcoz my no will change.I am waiting for long awaited no. portability which will helps us greatly,I hope so.
THANKS.
YOURS:
SK. FIROZ QUASIM
16/G REMOUNT ROAD ,
KOLKATA-700027.
MOB. PHON.: +919883150041
Contact Email ID:mdfiroz136@yahoo.com
Sir,
I am a customer of Hathway Broadband Internet connection.My customer code no is 87466
Service is poor. My contract is for 6 months from 5/10/07. From last 10days not even a single day the connection is proper. Every day I have to contact their service no 40161616 at B’lore and after three oe four hours of complaining connection will be set right. Connection will be perticularly off during day hours [9am to 4pm ie Stock market trading hours] Hence having this connection has become useless for me. I have spent atleast Rs 300 to 400 on telephone calls and paid about Rs 500 to Browsing center. I feel the system is overloaded hence our connections are disconnected to benefit the commercial consumers. I hope the regulaatory authority takes immediate action on this deriliction of service. I have the record of interuptions and the complaints regd Which will be produced before trhe authority if Enquiry were to be conducted and compensate for my loss. Expecting early response MPS
Sir,
I am a customer of Hathway Broadband Internet connection.My customer code no is 87466
Service is poor. My contract is for 6 months from 5/10/07. From last 10days not even a single day the connection is proper. Every day I have to contact their service no 40161616 at B’lore and after three oe four hours of complaining connection will be set right. Connection will be perticularly off during day hours [9am to 4pm ie Stock market trading hours] Hence having this connection has become useless for me. I have spent atleast Rs 300 to 400 on telephone calls and paid about Rs 500 to Browsing center. I feel the system is overloaded hence our connections are disconnected to benefit the commercial consumers. I hope the regulaatory authority takes immediate action on this deriliction of service. I have the record of interuptions and the complaints regd Which will be produced before trhe authority if Enquiry were to be conducted and compensate for my loss. Expecting early response MPS
I am an user of Airtel-Prepaid mobile. When on roaming I am getting recorded promotional calls from Airtel and incoming roaming charges are being deducted.
It seems very unethical.
Please help.
KK MISHRA | Today at 07:14 pm (1 seconds ago) Your comment is awaiting moderation.
I am an user of Airtel-Prepaid mobile. When on roaming I am getting recorded promotional calls from Airtel and incoming roaming charges are being deducted.
It seems very unethical.
Please help.
I am an user of Airtel-Prepaid mobile. When on roaming I am getting recorded promotional calls from Airtel and incoming roaming charges are being deducted.
It seems very unethical.
Please help.
KK MISHRA | Today at 07:14 pm (1 seconds ago) Your comment is awaiting moderation.
I am an user of Airtel-Prepaid mobile. When on roaming I am getting recorded promotional calls from Airtel and incoming roaming charges are being deducted.
It seems very unethical.
Please help.
dear sir i’m having rim prepaid cdma & i want to get the all call details from the month of july 2007 to till date 04/11/2007. my no. is 93002-88202, because i think im loosing money a lot in place of calls. kindly help and send me the details of all incoming and out going calls.
thanking you.
k.p.s.bamal
dear sir i’m having rim prepaid cdma & i want to get the all call details from the month of july 2007 to till date 04/11/2007. my no. is 93002-88202, because i think im loosing money a lot in place of calls. kindly help and send me the details of all incoming and out going calls.
thanking you.
k.p.s.bamal
I had got my mobile phone converted to Plan 551 according to which I am to be charged 25 p Vodafone to vodaphone, other gsm connections 65 p and others 1.10p per minute w.e.f 1.11.2007(7:30am). However, I am still being charged
Rs 2.00 per minute for Vodafone to Vodafone. This is the most surprising .It has caused me at most mental agony and financial loss. My complaints to helpline
i.e. 111 but no results. Even my repeated visits to your Vodafone branch office
SCO: - 487-488 Sector 35-c Chandigarh.Talked to the staff over there with jasbir, antika, ripsy but not met with no success.
Please look into the matter and intimate me on 9888889714 why this has happened. I may be compensated for the loss caused to me and the harassment and mental agony occasioned to me for the deficiency in service.
THANK YOU
Yours Faithfully
Dated GUNPREET SINGH 9.11.2007 S/O GURBAX SINGH
# 714 sector 22/A
CHANDIGARH
I had got my mobile phone converted to Plan 551 according to which I am to be charged 25 p Vodafone to vodaphone, other gsm connections 65 p and others 1.10p per minute w.e.f 1.11.2007(7:30am). However, I am still being charged
Rs 2.00 per minute for Vodafone to Vodafone. This is the most surprising .It has caused me at most mental agony and financial loss. My complaints to helpline
i.e. 111 but no results. Even my repeated visits to your Vodafone branch office
SCO: - 487-488 Sector 35-c Chandigarh.Talked to the staff over there with jasbir, antika, ripsy but not met with no success.
Please look into the matter and intimate me on 9888889714 why this has happened. I may be compensated for the loss caused to me and the harassment and mental agony occasioned to me for the deficiency in service.
THANK YOU
Yours Faithfully
Dated GUNPREET SINGH 9.11.2007 S/O GURBAX SINGH
# 714 sector 22/A
CHANDIGARH
Sir the is that i have posted you
the letter that i have not got any resp[onse
by vodafone and even i have mailed my complaint
to vodafone
Dear sir,
I have taken a tatasky connection on July’2007 my subscriber ID is 1006533549,they are charging Rs.300/- per month,now they want another subscription fees for neo sports pack @ Rs.199/- per annum, where as we are paying super saver pack price Rs.300/- p.m why they are charging extra amount for another channel.this should be included in the packages and no extra cost to be added
Please do the needfull and obliged
Surajit Maity
12A and 12B, Prasanna Kumar Dutta lane
Flat no.3A
Howrah - 711 101 (West Bengal)
P. 91 33 2637 5445
F. 91 33 3250 3411
Mob.9831977806
e mail: surajit.maity@turtlelimited.com
Sir the is that i have posted you
the letter that i have not got any resp[onse
by vodafone and even i have mailed my complaint
to vodafone
Dear sir,
I have taken a tatasky connection on July’2007 my subscriber ID is 1006533549,they are charging Rs.300/- per month,now they want another subscription fees for neo sports pack @ Rs.199/- per annum, where as we are paying super saver pack price Rs.300/- p.m why they are charging extra amount for another channel.this should be included in the packages and no extra cost to be added
Please do the needfull and obliged
Surajit Maity
12A and 12B, Prasanna Kumar Dutta lane
Flat no.3A
Howrah - 711 101 (West Bengal)
P. 91 33 2637 5445
F. 91 33 3250 3411
Mob.9831977806
e mail: surajit.maity@turtlelimited.com
Sir,
I have been using IDEA sim for last five years.My sim is life time connection.The problem is on 20/11/07 i was working at my office and one number displayed on my mobile,i picked up the phone all of sudden i heared a command press 1 then Rs.50 deducted.This is not the first time.Two time before they done like this.They are not responding.Please solve my grevience as soon as possible.Two time i complained to customer care but all in the vein.
Shyamal Ghosh
G.M.Complex,West Chirimiri
Dist.-Korea(C.G.)
Phone-07771 263555
mobile no. 09826809906
Sir,
I have been using IDEA sim for last five years.My sim is life time connection.The problem is on 20/11/07 i was working at my office and one number displayed on my mobile,i picked up the phone all of sudden i heared a command press 1 then Rs.50 deducted.This is not the first time.Two time before they done like this.They are not responding.Please solve my grevience as soon as possible.Two time i complained to customer care but all in the vein.
Shyamal Ghosh
G.M.Complex,West Chirimiri
Dist.-Korea(C.G.)
Phone-07771 263555
mobile no. 09826809906
Since ny comments regarding tatasky connection displayed in above dated 10.11.07, although i have given mail several times, but till date any reply were not received from Management, i also complain it in their customer care, their executive also says that he is unable to say any thing, because this is depends upon the management decision.
Please reply
Surajit Maity
12A and 12B, Prasanna Kumar Dutta lane
Flat no.3A
Howrah - 711 101 (West Bengal)
P. 91 33 2637 5445
F. 91 33 3250 3411
Mob.9831977806
e mail: surajit.maity@turtlelimited.com
Since ny comments regarding tatasky connection displayed in above dated 10.11.07, although i have given mail several times, but till date any reply were not received from Management, i also complain it in their customer care, their executive also says that he is unable to say any thing, because this is depends upon the management decision.
Please reply
Surajit Maity
12A and 12B, Prasanna Kumar Dutta lane
Flat no.3A
Howrah - 711 101 (West Bengal)
P. 91 33 2637 5445
F. 91 33 3250 3411
Mob.9831977806
e mail: surajit.maity@turtlelimited.com
DEAR SIR,
FIRST OF ALL THANK YOU FOR READING THIS E-MAIL,
SIR I HAD BROUGHT AN AIRTEL SIM HAVING COST OF Rs.700 WITH 2 YEAR VALIDITY AND Rs.2500 AIRTEL TO AIRTEL BALANCE.I HAD SUBMITTED ALL MY DOCUMENTS WHICH THEY TOLD ME TO.AS I M FROM DELHI AND NOW STUDYING FROM DEHRADUN AND DON’T HAVE RELATIVES HERE SO I SUBMITTED MY BONAFIDE CERTIFICATE AND COLLEGE ID CARD PHOTOSTAT WITH ADDRESS OF COLLEGE HOSTEL.THE SIM WAS FINE FOR 1 AND HALF MONTHS BUT WHEN I WAS GONE TO DELHI FOR CELEBRATING DIWALI THE SIM STOPS WORKING AS ALL MY INCOMING, OUTGOING CALLS EVEN MESSEGES WERE BLOCKED.WHEN I CAME BACK TO DDUN MY OUTGOING CALLS GET ACTIVATED.ABT WHICH WHEN I TALKED TO THE AIRTEL OFFICE THEY TOLD ME SUBMIT THE DOCUMENTS AS ADDRESS PROOF ONCE MORE SO I DID AS THEY SAID TO ME BUT AFTER 2 DAYS MY NUMBER WAS DEACTIVATED OR DELETED PERMANANTLY WITHOUT INFORMING ME AND THE REASONS THEY TOLD ME IS WRONG ADDRESS VERIFICATION WHICH CAN’T B POSSIBLE AS ONCE THEY CALLED ME IN MY DELETED NUMBER TO VERIFY THE ADDRESS BETWEEN MY LECTURES BUT I ATTENDED THE CALL AND TOLD THE ADDRESS.NOW EVEN THE AREA MANAGER IS REFUSING TO TAKE AN ACTOIN AGAINST IT
THANK YOU VERY MUCH FOR A MY GREVIENCE IF HEARD, N HOPE YOU WILL TAKE STRIK ACTION ON THIS HARRESMENT ?
REGARDS
MANISH PUNDORA
UTTARANCHAL INSTITUTE OF TECHNOLOGY
HOSTEL
ARCADIA GRANT, PO CHANDANWARI
PREMNAGAR, DEHRADUN
DELETED NUMBER:::9897474785
CORRESPONDANCE NO.:: 09899419968(DELHI)
DEAR SIR,
I HAD PURCHASED AN AIRTEL CONNECTION WITH NO. 9897474785 WORTH Rs. 700 WITH A 2 YEAR VALIDITY AND Rs.2500 AIRTEL TO AIRTEL BALANCE.AS I M FROM DELHI AND NOW STUDYING FROM DEHRADUN SO I PURCHASED THE SIM FROM DEHRADUN AS I LIVE IN THE HOSTEL OF MY COLLEGE SO I SUBMITTED THE ADDRESS PROOF OF HOSTEL IN MY ID CARD OF COLLEGE WITH A BONAFIDE CERTIFICATE FROM COLLEGE.THE SIM WAS FINE FOR 2 MONTHS BEFORE I CAME TO DELHI FOR CELEBRATING DIWALI WHERE MY OUTGOING AND INCOMING CALLS GET BLOCKED WITHOUT ANY INFORMATION.WHEN I CAME BACK TO DEHRADUN I ASKED ABOUT IT TO THE AIRTEL OFFICE NEAR CHICH CHOCOLATE,CLOCKTOWER THEY TOLD ME TO SUBMIT THE DOCUMENTS ONCE MORE SO I DID THE SAME BUT NOW MY NUMBER IS DELETED OR DEACTIVATED COMPLETELY. AND NOW EVEN THE AIRTEL AREA MANAGER IS REFUSING ME ABT IT SAYING THAT MY ADDRESS VERIFICATION HAS FAILED.THEY HAD WASTED A LOT OF MY TIME AND MONEY
SO, PLEASE IF YOU HAVE READ THIS TAKE A VERY STRICT ACTION AGAINST THEM AS POSSIBLE
MANISH PUNDORA
UTTARANCHAL INSTITUTE OF TECHNOLOGY
HOSTEL
ARCADIA GRANT, PO CHANDANWARI
PREMNAGAR , DEHRADUN
UTTARANCHAL
PHONE NO.::09899419968(DELHI)
DEAR SIR,
FIRST OF ALL THANK YOU FOR READING THIS E-MAIL,
SIR I HAD BROUGHT AN AIRTEL SIM HAVING COST OF Rs.700 WITH 2 YEAR VALIDITY AND Rs.2500 AIRTEL TO AIRTEL BALANCE.I HAD SUBMITTED ALL MY DOCUMENTS WHICH THEY TOLD ME TO.AS I M FROM DELHI AND NOW STUDYING FROM DEHRADUN AND DON’T HAVE RELATIVES HERE SO I SUBMITTED MY BONAFIDE CERTIFICATE AND COLLEGE ID CARD PHOTOSTAT WITH ADDRESS OF COLLEGE HOSTEL.THE SIM WAS FINE FOR 1 AND HALF MONTHS BUT WHEN I WAS GONE TO DELHI FOR CELEBRATING DIWALI THE SIM STOPS WORKING AS ALL MY INCOMING, OUTGOING CALLS EVEN MESSEGES WERE BLOCKED.WHEN I CAME BACK TO DDUN MY OUTGOING CALLS GET ACTIVATED.ABT WHICH WHEN I TALKED TO THE AIRTEL OFFICE THEY TOLD ME SUBMIT THE DOCUMENTS AS ADDRESS PROOF ONCE MORE SO I DID AS THEY SAID TO ME BUT AFTER 2 DAYS MY NUMBER WAS DEACTIVATED OR DELETED PERMANANTLY WITHOUT INFORMING ME AND THE REASONS THEY TOLD ME IS WRONG ADDRESS VERIFICATION WHICH CAN’T B POSSIBLE AS ONCE THEY CALLED ME IN MY DELETED NUMBER TO VERIFY THE ADDRESS BETWEEN MY LECTURES BUT I ATTENDED THE CALL AND TOLD THE ADDRESS.NOW EVEN THE AREA MANAGER IS REFUSING TO TAKE AN ACTOIN AGAINST IT
THANK YOU VERY MUCH FOR A MY GREVIENCE IF HEARD, N HOPE YOU WILL TAKE STRIK ACTION ON THIS HARRESMENT ?
REGARDS
MANISH PUNDORA
UTTARANCHAL INSTITUTE OF TECHNOLOGY
HOSTEL
ARCADIA GRANT, PO CHANDANWARI
PREMNAGAR, DEHRADUN
DELETED NUMBER:::9897474785
CORRESPONDANCE NO.:: 09899419968(DELHI)
DEAR SIR,
I HAD PURCHASED AN AIRTEL CONNECTION WITH NO. 9897474785 WORTH Rs. 700 WITH A 2 YEAR VALIDITY AND Rs.2500 AIRTEL TO AIRTEL BALANCE.AS I M FROM DELHI AND NOW STUDYING FROM DEHRADUN SO I PURCHASED THE SIM FROM DEHRADUN AS I LIVE IN THE HOSTEL OF MY COLLEGE SO I SUBMITTED THE ADDRESS PROOF OF HOSTEL IN MY ID CARD OF COLLEGE WITH A BONAFIDE CERTIFICATE FROM COLLEGE.THE SIM WAS FINE FOR 2 MONTHS BEFORE I CAME TO DELHI FOR CELEBRATING DIWALI WHERE MY OUTGOING AND INCOMING CALLS GET BLOCKED WITHOUT ANY INFORMATION.WHEN I CAME BACK TO DEHRADUN I ASKED ABOUT IT TO THE AIRTEL OFFICE NEAR CHICH CHOCOLATE,CLOCKTOWER THEY TOLD ME TO SUBMIT THE DOCUMENTS ONCE MORE SO I DID THE SAME BUT NOW MY NUMBER IS DELETED OR DEACTIVATED COMPLETELY. AND NOW EVEN THE AIRTEL AREA MANAGER IS REFUSING ME ABT IT SAYING THAT MY ADDRESS VERIFICATION HAS FAILED.THEY HAD WASTED A LOT OF MY TIME AND MONEY
SO, PLEASE IF YOU HAVE READ THIS TAKE A VERY STRICT ACTION AGAINST THEM AS POSSIBLE
MANISH PUNDORA
UTTARANCHAL INSTITUTE OF TECHNOLOGY
HOSTEL
ARCADIA GRANT, PO CHANDANWARI
PREMNAGAR , DEHRADUN
UTTARANCHAL
PHONE NO.::09899419968(DELHI)
maY
maY
from, secretary consumer’s society manjeshwar dear sir,
we are recived complaint from manjeshwar exchange J.E.Mr.thamban,foulted number 04998272270,this number faulted from a week, when e recived complaint we are rang up to j.e. thamban to his mobile but we surprised to see the behavior of your j.e.and instead of controlling himself he is talking nonsense’s to us. he do not know how to perform the duty of j.e.. he was completely lost his temper and behaved un usual with us. He abused me in filthy language and threatened not to call again to us, so kindly we request with you, Disciplinary actions shall be taken against the concerned j.e.thamban; otherwise appropriate actions will be taken directly by the consumer’s of manjeshwar which may deem it in the future course of time
thanking you
your’s faithfully
secretary
consumer’s society manjeshwar
from, secretary consumer’s society manjeshwar dear sir,
we are recived complaint from manjeshwar exchange J.E.Mr.thamban,foulted number 04998272270,this number faulted from a week, when e recived complaint we are rang up to j.e. thamban to his mobile but we surprised to see the behavior of your j.e.and instead of controlling himself he is talking nonsense’s to us. he do not know how to perform the duty of j.e.. he was completely lost his temper and behaved un usual with us. He abused me in filthy language and threatened not to call again to us, so kindly we request with you, Disciplinary actions shall be taken against the concerned j.e.thamban; otherwise appropriate actions will be taken directly by the consumer’s of manjeshwar which may deem it in the future course of time
thanking you
your’s faithfully
secretary
consumer’s society manjeshwar
Dear Sir,
A complain was lodged to the “customercare@dishtv.in” regarding the status of subscription paid. with reference to VC no-”01504214176″.
An amount of Rs 3240/- was paid towards annual subscription on 28.11.2007.While the status is showing the amount has been paid for three months only.
The customer care fellow registered the complain no-10097930 dt 01.12.2007.
So far no redressal has been made by them.
You are requested to look into the matter.
Your’s
Ritu Sinha
B-12,purbdiganta,p.o-santoshpur,kolkata
Dear Sir,
A complain was lodged to the “customercare@dishtv.in” regarding the status of subscription paid. with reference to VC no-”01504214176″.
An amount of Rs 3240/- was paid towards annual subscription on 28.11.2007.While the status is showing the amount has been paid for three months only.
The customer care fellow registered the complain no-10097930 dt 01.12.2007.
So far no redressal has been made by them.
You are requested to look into the matter.
Your’s
Ritu Sinha
B-12,purbdiganta,p.o-santoshpur,kolkata
Dear sir,
I sivakumar, I wants to know the rules and regulation of installing the mobile (antenna tower).what are the rules and regulation of providing mobile phone repeater antenna tower.
please cleare my doubt.
thanking you sir,
with regards,
v.sivakuamr.
Dear sir,
I sivakumar, I wants to know the rules and regulation of installing the mobile (antenna tower).what are the rules and regulation of providing mobile phone repeater antenna tower.
please cleare my doubt.
thanking you sir,
with regards,
v.sivakuamr.
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