Tata WiMax Broadband charges for physical bill delivery!

Tata WiMax Broadband charges for physical bill delivery!

We usually assume that a telecom company would deliver a hard copy of the bill at the end of the month.

Most of them are trying to get customers to opt for a soft copy that is delivered by email.

However, this is the first instance where a telecom giant is refusing to provide a hard copy of the bill for free.

Tata WiMax Broadband service charge Rs. 50 for this ‘value added service’.

A customer asked for the physical bill delivery from the company only to get the following response:

Dear Mr. Manoj,

We regret the inconvenience caused to you.

As per the feedback from our concern team we would like to inform you that Rs.50 is the charge for the Physical bill and if you are interested to pay this charge we can send hard copy of bill at his billing address on each month, but as you are not interested to pay charge for the physical bill, we can not send the physical bill but you can download bill from your account also.

Assuring you of our best services at all times.

For any further assistance, please feel free to contact Customer Service at Tata Indicom Broadband (the link contains the location wise contact numbers) or mail us on customerservice@tatacommunications.com. We will be delighted to assist you.

Warm Regards,

Vemalatha,
Complaint Management Team,
TATA Communications Internet services Ltd.

Checkout: Physical bill of Tata WiMax Broadband connection