Sify Broadband people says Unlimited in Package Pages means Unlimited Browsing

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March 10th, 2005 Leave a comment Visited 76 times, 4 so far today

Sify Broadband people says Unlimited in Package Pages means Unlimited Browsing

Sify Broadband was and perhaps is one of the few big names, which proudly offers unlimited browsing packages on their product plan page. However, the word unlimited has different meaning for different people. We the user get these packages expecting nirvana which means, freedom to spend long hours on the Internet without any worries about increasing bills.

However, for Sify Broadband representativesUnlimited has very different definition. For them, unlimited means unlimited browsing and not unlimited downloading. This means, they just expect you to stay online without downloading much so that you remain inside the stupid data transfer limit of 150 Megs per day.

This was actually experienced by three people on the Sify Broadband Forum and is quite shocking that people are still unaware of these totally unacceptable policies before joining the services. Worse, none in the media circles of India is bothered enough to raise it. The last hope seems to be the court case an individual named Ankur Raheja has filed against Sify Broadband in the Delhi consumer court.

A user Mahesh1 on the forum even went to the extent of saying this:

Unlimited browsing That’s what the told me. I told him even a 10 mb per month pack will offer unlimited browsing if i download less than 10 MB in that month. Damn liers!!!

Quite right. Maybe Sify guys would think about that suggestion…





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35 Comments

  1. #
    Ankur
    March 10th, 2005 at 03:12 am

    Really an interesting explanation ;)
    … it really proves SIFY are big liars and they think customers are fool. Shameless people!!!

    Reply to this comment
  2. #
    Ankur
    March 10th, 2005 at 02:42 pm

    Really an interesting explanation ;)
    … it really proves SIFY are big liars and they think customers are fool. Shameless people!!!

    Reply to this comment
  3. #
    keshav
    March 15th, 2005 at 05:05 am

    SIFY has the worst customer service….they technical team is extremely clueless about resolving issues…..and for them 24 hours is almost a month now for me….HOPELESS

    Reply to this comment
  4. #
    keshav
    March 15th, 2005 at 04:35 pm

    SIFY has the worst customer service….they technical team is extremely clueless about resolving issues…..and for them 24 hours is almost a month now for me….HOPELESS

    Reply to this comment
  5. #
    Manik
    April 8th, 2005 at 03:17 pm

    Sify is no kool..try bsnl’s dataone

    Reply to this comment
  6. #
    Manik
    April 8th, 2005 at 04:47 am

    Sify is no kool..try bsnl’s dataone

    Reply to this comment
  7. #
    karthik skandakumar
    May 5th, 2005 at 02:59 pm

    frequuent loss of connectivity and irresponsible answers of Mr.Umesh, TERRITORY MANAGER, irritates a customer who has taken with lot of hope that service will be good.

    Reply to this comment
  8. #
    karthik skandakumar
    May 5th, 2005 at 04:29 am

    frequuent loss of connectivity and irresponsible answers of Mr.Umesh, TERRITORY MANAGER, irritates a customer who has taken with lot of hope that service will be good.

    Reply to this comment
  9. #
    Maheshwara
    May 24th, 2005 at 07:18 am

    The worst customer service. Very very bad Tech team. I am from bangalore, The sify team here is the worst one. The connection is never stable and if the cable gets cut they take a month to repair. The worst part is they never miss to collect the money for services. The team never picks up the phone, never gives you updates. My mobile bill this time just to call sify is aprox 300Rs. Plss never take sify connection

    Reply to this comment
  10. #
    Maheshwara
    May 23rd, 2005 at 08:48 pm

    The worst customer service. Very very bad Tech team. I am from bangalore, The sify team here is the worst one. The connection is never stable and if the cable gets cut they take a month to repair. The worst part is they never miss to collect the money for services. The team never picks up the phone, never gives you updates. My mobile bill this time just to call sify is aprox 300Rs. Plss never take sify connection

    Reply to this comment
  11. #
    rahul
    August 23rd, 2005 at 08:18 pm

    sify is not nice at all they all are liyares first they do not tell about the capacity of download and after they techni guess fool’s

    Reply to this comment
  12. #
    rahul
    August 23rd, 2005 at 09:48 am

    sify is not nice at all they all are liyares first they do not tell about the capacity of download and after they techni guess fool’s

    Reply to this comment
  13. #
    harjotsarab
    September 9th, 2005 at 11:07 pm

    the speed is good the complaint is resolved within 24hrs.I’ve commercial package so not to worry about the downloding per day download as required at 232kbps speed actual 256kbps.

    Reply to this comment
  14. #
    harjotsarab
    September 9th, 2005 at 12:37 pm

    the speed is good the complaint is resolved within 24hrs.I’ve commercial package so not to worry about the downloding per day download as required at 232kbps speed actual 256kbps.

    Reply to this comment
  15. #
    RUSHIKESH SATOSKAR
    October 17th, 2005 at 10:58 pm

    SIFY BROADBAND

    DO contact me .lets fight it out jointly in consumer forum
    about the meaning of word UNLIMITED mention by SIFY in pamlets distrubuted at time of giving connection.
    EMAIL rsatoskar@rediffmail.com

    Reply to this comment
  16. #
    RUSHIKESH SATOSKAR
    October 17th, 2005 at 12:28 pm

    SIFY BROADBAND

    DO contact me .lets fight it out jointly in consumer forum
    about the meaning of word UNLIMITED mention by SIFY in pamlets distrubuted at time of giving connection.
    EMAIL rsatoskar@rediffmail.com

    Reply to this comment
  17. #
    jaideep
    November 6th, 2005 at 06:38 am

    we in bandra r thnkng of shifting t osify broadband.now we hv exattnet unltd dwnlds but downtime in very high.do mail and info me abt sify

    Reply to this comment
  18. #
    jaideep
    November 6th, 2005 at 06:08 pm

    we in bandra r thnkng of shifting t osify broadband.now we hv exattnet unltd dwnlds but downtime in very high.do mail and info me abt sify

    Reply to this comment
  19. #
    atul
    December 10th, 2005 at 01:21 am

    sify provide a worst service in net connection
    hathway cable internet is best for all

    Reply to this comment
  20. #
    atul
    December 10th, 2005 at 01:22 am

    hathway cable internet provide u fastest and unlimited packages in cheapest rates

    Reply to this comment
  21. #
    atul
    December 10th, 2005 at 12:51 pm

    sify provide a worst service in net connection
    hathway cable internet is best for all

    Reply to this comment
  22. #
    atul
    December 10th, 2005 at 12:52 pm

    hathway cable internet provide u fastest and unlimited packages in cheapest rates

    Reply to this comment
  23. #
    madhan
    January 16th, 2006 at 06:29 am

    I have taken up a Unlimited Broadband service from sify and most of the times the connectivity is not there. The Sify Customer Service is one of the most worst service. I call them up on a dialy basis and still things are not right. Think twice before subscribing to Sify Broadband.

    Reply to this comment
  24. #
    madhan
    January 16th, 2006 at 05:59 pm

    I have taken up a Unlimited Broadband service from sify and most of the times the connectivity is not there. The Sify Customer Service is one of the most worst service. I call them up on a dialy basis and still things are not right. Think twice before subscribing to Sify Broadband.

    Reply to this comment
  25. #
    lovelyjain
    February 15th, 2006 at 08:51 am

    sify ppl are a group of frouds ane liars the

    Reply to this comment
  26. #
    lovelyjain
    February 15th, 2006 at 08:21 pm

    sify ppl are a group of frouds ane liars the

    Reply to this comment
  27. #
    kk
    March 16th, 2006 at 05:13 am

    Sify is Complete waste for Business users always the techinical guys r repairing cables & not answering properly if u have any problem & u make a complaint they say chennai persons r working on the servers they r seniors & they have been modified the setting it will take some time & that some time will take 2 day to 3 days .

    Reply to this comment
  28. #
    Shaik khursheed Ahmed
    March 16th, 2006 at 05:32 am

    There is no security in Sify for home or business users if u want 2 use sify should be use Software or Hardware Firewall, If u have Sify net connection be carefull the other persons r access your pc with out networking knowledge can be Easily like Lan, Bcz Sify has not Security .

    Reply to this comment
  29. #
    kk
    March 16th, 2006 at 04:43 pm

    Sify is Complete waste for Business users always the techinical guys r repairing cables & not answering properly if u have any problem & u make a complaint they say chennai persons r working on the servers they r seniors & they have been modified the setting it will take some time & that some time will take 2 day to 3 days .

    Reply to this comment
  30. #
    Shaik khursheed Ahmed
    March 16th, 2006 at 05:02 pm

    There is no security in Sify for home or business users if u want 2 use sify should be use Software or Hardware Firewall, If u have Sify net connection be carefull the other persons r access your pc with out networking knowledge can be Easily like Lan, Bcz Sify has not Security .

    Reply to this comment
  31. #
    pnrkumar
    November 27th, 2007 at 05:09 am

    Hi,
    With the 150MB data limit, there is also another catch that nobody knows. If you carefully read the terms & conditions of Sify. It says that if you are using the net for more than 6hrs then you will not be considered as home user and considered as commercial purpose. Hope you understand what commercial purpose mean. There will be higher tariff for commercial users.

    When TRAI has mensioned that Broadband means min.256KBPS of speed and 24X7 online connection. How can these stupids can limit that to 6hrs, 150MB per day.

    Reply to this comment
  32. #
    pnrkumar
    November 27th, 2007 at 04:39 pm

    Hi,
    With the 150MB data limit, there is also another catch that nobody knows. If you carefully read the terms & conditions of Sify. It says that if you are using the net for more than 6hrs then you will not be considered as home user and considered as commercial purpose. Hope you understand what commercial purpose mean. There will be higher tariff for commercial users.

    When TRAI has mensioned that Broadband means min.256KBPS of speed and 24X7 online connection. How can these stupids can limit that to 6hrs, 150MB per day.

    Reply to this comment
  33. #
    HydSifyUser
    February 23rd, 2008 at 03:49 am

    Sify is the worst SP ever. Service sucks… absolutely no ownership… CSRs actually tell u take a hike if you call in with a problem!!!
    U’ve rightly mentioned that Unlimited packs are not really unlimited.. and worse still now they tell me that since it’s a family package… it’s shared!!! I’m hoping it’s just their ‘misinformation’ this time!

    Reply to this comment
  34. #
    HydSifyUser
    February 23rd, 2008 at 03:19 pm

    Sify is the worst SP ever. Service sucks… absolutely no ownership… CSRs actually tell u take a hike if you call in with a problem!!!
    U’ve rightly mentioned that Unlimited packs are not really unlimited.. and worse still now they tell me that since it’s a family package… it’s shared!!! I’m hoping it’s just their ‘misinformation’ this time!

    Reply to this comment
  35. #
    Ahmed
    October 18th, 2008 at 01:37 am

    Hmmmmmmmmmmmmmmmmmm,

    KK , pnrkumar & Shaik is right in their comments .

    Sify is always excuses,

    Reply to this comment

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