Airtel and Hutch does not meet standards set by TRAI

Airtel and Hutch does not meet standards set by TRAI

The Telephone Regulatory Authority of India (TRAI) has stated that their research has found that Airtel, Hutch, and BPL failed to meet the minimum standards in providing services in Mumbai. The agency said that test drives in Mumbai had revealed that the quality of services offered by private mobile operators such as Airtel, Hutch and BPL were poor on account of less number of cell sites.

TRAI said in a statement regarding their tests: “The quality of service of the networks of Airtel, Hutch, and BPL are not as per the prescribed standards in respect of the coverage, interface, and call drops at several locations.”

It means that all these mobile operators have coverage problems in several locations as these are currently being covered remotely by sites from the neighboring locations. This leads to low quality of signals in some remote areas being covered by these mobile operators. TRAI also said that attempts made by the service providers to put the requisite cell sites in these areas by approaching the concerned government departments, defense, and civil authorities had not been fruitful.