Cost of Internet Connection?
General Thoughts July 22nd, 2004
Just curious to know what kind of money does ISPs charge all over the world! So, if you visited this Blog and would like to participate just copy this format and comment your specific information!
Country:
Type of Connection:
Brand/ISP name:
Connection Speed:
Data Transfer Limit (if applicable):
No of Hours (if applicable):
Any Comment:
Average Data Transfer Speed (upload):
Average Data Transfer Speed (download):
Expense per month (in USD):
Use xe.com The Universal Currency Converter ® for currency conversion!
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Country: Singapore
Type of Connection: ASDL
Brand/ISP name: Singnet
Connection Speed: 1500kps (supposedly anyway)
Data Transfer Limit (if applicable):
No of Hours (if applicable):
Any Comment:
Average Data Transfer Speed (upload): Never really tested out transfer speed… tell me where I shld go to test
Average Data Transfer Speed (download):
Expense per month (in USD): 39.56
Country: Singapore
Type of Connection: ASDL
Brand/ISP name: Singnet
Connection Speed: 1500kps (supposedly anyway)
Data Transfer Limit (if applicable):
No of Hours (if applicable):
Any Comment:
Average Data Transfer Speed (upload): Never really tested out transfer speed… tell me where I shld go to test
Average Data Transfer Speed (download):
Expense per month (in USD): 39.56
Country: Japan
Type of Connection: BroadBand (ADSL)
Brand/ISP name: Yahoo BB
Connection Speed: 45MBps
Data Transfer Limit (if applicable): No Limit
No of Hours (if applicable): No Limit
Any Comment: Very Good speed and service
Average Data Transfer Speed (upload): 3MBps
Average Data Transfer Speed (download):35 MBps
Expense per month (in USD): 42
The above is a T3 line for home and shared basis.
Country: Japan
Type of Connection: BroadBand (ADSL)
Brand/ISP name: Yahoo BB
Connection Speed: 45MBps
Data Transfer Limit (if applicable): No Limit
No of Hours (if applicable): No Limit
Any Comment: Very Good speed and service
Average Data Transfer Speed (upload): 3MBps
Average Data Transfer Speed (download):35 MBps
Expense per month (in USD): 42
The above is a T3 line for home and shared basis.
Country:
Type of Connection: ADSL
Brand/ISP name: Verizon
Connection Speed: 512KBps
Data Transfer Limit (if applicable): No Limit
No of Hours (if applicable):NO Limits
Any Comment: Great Speed never had a problem.
Average Data Transfer Speed (upload):100 KBps
Average Data Transfer Speed (download):300 kbps
Expense per month (in USD):
Country:
Type of Connection: ADSL
Brand/ISP name: Verizon
Connection Speed: 512KBps
Data Transfer Limit (if applicable): No Limit
No of Hours (if applicable):NO Limits
Any Comment: Great Speed never had a problem.
Average Data Transfer Speed (upload):100 KBps
Average Data Transfer Speed (download):300 kbps
Expense per month (in USD):
Country:India
Type Of Connection:broadband
Connection Speed:32kbps
Data Transfer Limit:75mb(remind you of anyone)
No Of Hours:unlimited(or is it??)
Comment:Tortoise Speed always having some problems
Average Data transfer Speed(upload):1.7kbps
Average Data transfer speed(download):2.5kbps
Expense per month in US$:10
Country:India
Type Of Connection:broadband
Connection Speed:32kbps
Data Transfer Limit:75mb(remind you of anyone)
No Of Hours:unlimited(or is it??)
Comment:Tortoise Speed always having some problems
Average Data transfer Speed(upload):1.7kbps
Average Data transfer speed(download):2.5kbps
Expense per month in US$:10
I have a computer on my home. how to get the internet connection and how to pay monthly rent. i have no phone connection. so please give to deatails for me.
Good morning Sir,
I have a computer on my home. how to get the internet connection and how to pay monthly rent. i have no phone connection so how to get the net connection please give deatil for me. i waiting for your reply.
Thnakyou
Murali
I have a computer on my home. how to get the internet connection and how to pay monthly rent. i have no phone connection. so please give to deatails for me.
Good morning Sir,
I have a computer on my home. how to get the internet connection and how to pay monthly rent. i have no phone connection so how to get the net connection please give deatil for me. i waiting for your reply.
Thnakyou
Murali
Hi,
I need an internet unlimited connection in mission rd. my contact is 98861 35510. and i have no landline.
Thanks and regards
Sameer
Hi,
I need an internet unlimited connection in mission rd. my contact is 98861 35510. and i have no landline.
Thanks and regards
Sameer
Hi,
I need an internet unlimited connection in mission rd. my contact is 98861 35510. and i have no landline.
Thanks and regards
Sameer
Hi,
I need an internet unlimited connection in mission rd. my contact is 98861 35510. and i have no landline.
Thanks and regards
Sameer
I have a computer on my home. I want the internet connection on monthly rent basis. i have no phone connection so how to get the net connection please give deatil for me. Looking forward for your reply.
Thanks
Simmy
I have a computer on my home. I want the internet connection on monthly rent basis. i have no phone connection so how to get the net connection please give deatil for me. Looking forward for your reply.
Thanks
Simmy
Sir, I want to know the charges of internet connection in india.
speed 100 mbps . 24 hours
what is the procedure to take internet connection.
Sir, I want to know the charges of internet connection in india.
speed 100 mbps . 24 hours
what is the procedure to take internet connection.
Dear sir
i whould like to get BSNL Broadband internet connection, so i whould like to know the tariff plan of the connection please provide me the details and how will i apply for this
Dear sir
i whould like to get BSNL Broadband internet connection, so i whould like to know the tariff plan of the connection please provide me the details and how will i apply for this
Dear sir
i whould like to get BSNL Broadband internet connection, so i whould like to know the tariff plan of the connection please provide me the details and how will i apply for this
Dear sir
i whould like to get BSNL Broadband internet connection, so i whould like to know the tariff plan of the connection please provide me the details and how will i apply for this
I have PC at home. But no landline. Send me details about how to get new phone connection as well as internet connection
I have PC at home. But no landline. Send me details about how to get new phone connection as well as internet connection
Country:Israel
Type of Connection:DSL
Brand/ISP name:HOT/Bezeq
Connection Speed:1.5 Mbps
Data Transfer Limit (if applicable):No limit
No of Hours (if applicable):No limit
Any Comment:Checked the speed , always perfect
Average Data Transfer Speed (upload):750 kbps
Average Data Transfer Speed (download):1.5Mbps
Expense per month (in USD):20 US$ ( everything included ISP+ Cable charge+ Cable modem), No deposit, No commitment
Country:Israel
Type of Connection:DSL
Brand/ISP name:HOT/Bezeq
Connection Speed:1.5 Mbps
Data Transfer Limit (if applicable):No limit
No of Hours (if applicable):No limit
Any Comment:Checked the speed , always perfect
Average Data Transfer Speed (upload):750 kbps
Average Data Transfer Speed (download):1.5Mbps
Expense per month (in USD):20 US$ ( everything included ISP+ Cable charge+ Cable modem), No deposit, No commitment
i want internet connection in my office,presently i am using mtnl connection that is very slow please refer me some good company and tell me how to contact them and how much will be the carge for unlimited.
i want internet connection in my office,presently i am using mtnl connection that is very slow please refer me some good company and tell me how to contact them and how much will be the carge for unlimited.
I have a computer on my home. how to get the internet connection and how to pay monthly rent. i have no phone connection. so please give to deatails for me. My residential address is Devinder Vihar Sector 56 Gurgaon Haryana 122003
I have a computer on my home. how to get the internet connection and how to pay monthly rent. i have no phone connection. so please give to deatails for me. My residential address is Devinder Vihar Sector 56 Gurgaon Haryana 122003
we are using dial up connection and r-net connections. i have applied for Airtel broadband connectivity they said no free slot available in this area. Can you suggest for an alternate /affordable connectivity
this is Sector 32, Gurgaon
try contacting some senior dude at airtel… its a private company… they cannot lose a potential customer!
Sir, i would like to buy internet connection from u but i don’t have bsnl landline connection. I want it for my home.My address is 144,Jhuramal Palace,Bhaskar Marg,Bani Park,Jaipur.
we are using dial up connection and r-net connections. i have applied for Airtel broadband connectivity they said no free slot available in this area. Can you suggest for an alternate /affordable connectivity
this is Sector 32, Gurgaon
try contacting some senior dude at airtel… its a private company… they cannot lose a potential customer!
Sir, i would like to buy internet connection from u but i don’t have bsnl landline connection. I want it for my home.My address is 144,Jhuramal Palace,Bhaskar Marg,Bani Park,Jaipur.
i want to have net connection without landline connection…is there any service provider for this facility
i want to have net connection without landline connection…is there any service provider for this facility
Dear friends,
I need a broad band connection (single way ), can you suggest for cheaper and high speed connection available in india.
What are the service providers available in india.
Dear friends,
I need a broad band connection (single way ), can you suggest for cheaper and high speed connection available in india.
What are the service providers available in india.
Dear friends,
I need a broad band connection (single way ), can you suggest for cheaper and high speed connection available in india.
What are the service providers available in india.
Dear friends,
I need a broad band connection (single way ), can you suggest for cheaper and high speed connection available in india.
What are the service providers available in india.
Dear friends,
I need a broad band connection (single way ), can you suggest for cheaper and high speed connection available in india.
What are the service providers available in india.
Dear friends,
I need a broad band connection (single way ), can you suggest for cheaper and high speed connection available in india.
What are the service providers available in india.
I am a resident of germany,where I enjoy a high speed DSL flatrate(unlimited access&unlimited; downloads at speeds of about 2.00Mbps)for less than 15$ a month. When I hear about this mess in
India, I don’t want to come. Since I have to get my 5Gb download everyday, I would have a hard time. How do you Geeks manage?
I am a resident of germany,where I enjoy a high speed DSL flatrate(unlimited access&unlimited downloads at speeds of about 2.00Mbps)for less than 15$ a month. When I hear about this mess in
India, I don’t want to come. Since I have to get my 5Gb download everyday, I would have a hard time. How do you Geeks manage?
Hi All,
I got some doubts regd this BSNL broadband. Actually i want to know how much data gets downloaded when i use messenger or when i open any one site for an hour…… Could u plz tell me the details or mail it to my id anilbecs@yahoo.com
Hi All,
I got some doubts regd this BSNL broadband. Actually i want to know how much data gets downloaded when i use messenger or when i open any one site for an hour…… Could u plz tell me the details or mail it to my id anilbecs@yahoo.com
computer on rent in gurgaon and door step service in all computer problem contact mass computer 0124-2395137, 09899660888
computer on rent in gurgaon and door step service in all computer problem contact mass computer 0124-2395137, 09899660888
hi,
i am Nasir. i want to take unlimited internet connection and i dont have the BSNL phone at my residence. please give me the information how do i get the connection and the tarriff plans for unlimited scheme. my contact number< +91 94486 91983>
hi,
i am Nasir. i want to take unlimited internet connection and i dont have the BSNL phone at my residence. please give me the information how do i get the connection and the tarriff plans for unlimited scheme. my contact number< +91 94486 91983>
sir i want internet connection for unlimited uses
pl send me detail for internet connectivity
rakesh
sir i want internet connection for unlimited uses
pl send me detail for internet connectivity
rakesh
Country: Bombay, India
Type of Connection: Broadband Cable
Brand/ISP name: iGate Networks
Connection Speed: 256 Kbps
Data Transfer Limit (if applicable): Unlimited
No of Hours (if applicable): Unlimited
Any Comment: Support of internal DC++ Hub, CS Server, Inter Lan Transfers are allowed
Average Data Transfer Speed (upload): 30 to 50 kbps
Average Data Transfer Speed (download): 20 to 40 kbps
Expense per month (in USD): $19
Country: Bombay, India
Type of Connection: Broadband Cable
Brand/ISP name: iGate Networks
Connection Speed: 256 Kbps
Data Transfer Limit (if applicable): Unlimited
No of Hours (if applicable): Unlimited
Any Comment: Support of internal DC++ Hub, CS Server, Inter Lan Transfers are allowed
Average Data Transfer Speed (upload): 30 to 50 kbps
Average Data Transfer Speed (download): 20 to 40 kbps
Expense per month (in USD): $19
I have a computer on my home. I want the internet connection on monthly rent basis. i have no phone connection so how to get the net connection please give deatil for me. Looking forward for your reply.
Thanks
suriya
pl tell me how to get a broad band connectin from BSNL
I have a computer on my home. I want the internet connection on monthly rent basis. i have no phone connection so how to get the net connection please give deatil for me. Looking forward for your reply.
Thanks
suriya
pl tell me how to get a broad band connectin from BSNL
Dear Sir / Madam
We Shifting to our new Office which is a worli Near Madhu Industrial Estste. We need Broad Band connection for our mailing server and for surfing . So what is the procedure to contact you. Need your help in the above matter
So you are kindly requested please look into this
Dear Sir / Madam
We Shifting to our new Office which is a worli Near Madhu Industrial Estste. We need Broad Band connection for our mailing server and for surfing . So what is the procedure to contact you. Need your help in the above matter
So you are kindly requested please look into this
i have a computer in my home. just i want to have an internet connection. so please give me details of monthly rental,download capacity etc.
i have a computer in my home. just i want to have an internet connection. so please give me details of monthly rental,download capacity etc.
dear sir,
i am an sify broadband customer and i have being using it for 2 months. i am much satisfied with it but not that because it does not connect to dc++ and many sify customers are complaining to it that there should be a dc connection for broadband.so please sir make a dc connection for broadband in mumbai
dear sir,
i am an sify broadband customer and i have being using it for 2 months. i am much satisfied with it but not that because it does not connect to dc++ and many sify customers are complaining to it that there should be a dc connection for broadband.so please sir make a dc connection for broadband in mumbai
I dont have a landline at home but i’m in need of an internet connection that is cheap and fast for few hours of access only, probably 14 hours per week. please suggest an idea for me. thanks
I dont have a landline at home but i’m in need of an internet connection that is cheap and fast for few hours of access only, probably 14 hours per week. please suggest an idea for me. thanks
hello sir,
i am in kerala a state of india. i want to get an internet connection .24 hours unlimited or other one. how much cost for that? how much monthly rent? please tell me.
hello sir,
i am in kerala a state of india. i want to get an internet connection .24 hours unlimited or other one. how much cost for that? how much monthly rent? please tell me.
I want to buy BSNL internet connection of rental 250 a month. Please tell me how to go about it?
I want to buy BSNL internet connection of rental 250 a month. Please tell me how to go about it?
Hello, i want to take unlimited internet connection and i dont have the BSNL phone at my residence. please give me the information how do i get the connection and the tarriff plans for unlimited scheme i want the details in hyderabad
Hello, i want to take unlimited internet connection and i dont have the BSNL phone at my residence. please give me the information how do i get the connection and the tarriff plans for unlimited scheme i want the details in hyderabad
sir i want internet connection for unlimited uses
pl send me detail for internet connectivity
want to buy BSNL internet connection of rental 250 a month. Please tell me how to go about it?
sir i want internet connection for unlimited uses
pl send me detail for internet connectivity
want to buy BSNL internet connection of rental 250 a month. Please tell me how to go about it?
Hello, i want to take unlimited internet connection and i dont have the BSNL phone at my residence. please give me the information how do i get the connection and the tarriff plans for unlimited scheme i want the details in Secunderabad
Hello, i want to take unlimited internet connection and i dont have the BSNL phone at my residence. please give me the information how do i get the connection and the tarriff plans for unlimited scheme i want the details in Secunderabad
I have a computer on my home. how to get the internet connection and how to pay monthly rent. i don’t have phone connection so how to get the net connection please give deatil for my uncle phone no. 94480 18650. i am waiting for your reply.
I have a computer on my home. how to get the internet connection and how to pay monthly rent. i don’t have phone connection so how to get the net connection please give deatil for my uncle phone no. 94480 18650. i am waiting for your reply.
Country: france
Type of Connection: broadband adsl
Brand/ISP name: free.fr
Connection Speed: 5 M
Data Transfer Limit (if applicable): none
No of Hours (if applicable): unlimites
Any Comment: wifi/usb/ethernet modem provided by internet supplier
Average Data Transfer Speed (upload): 60 k/s
Average Data Transfer Speed (download): up to 400k/s
Expense per month (in USD): 30 euros, approximately 1800 indian Rs
Country: france
Type of Connection: broadband adsl
Brand/ISP name: free.fr
Connection Speed: 5 M
Data Transfer Limit (if applicable): none
No of Hours (if applicable): unlimites
Any Comment: wifi/usb/ethernet modem provided by internet supplier
Average Data Transfer Speed (upload): 60 k/s
Average Data Transfer Speed (download): up to 400k/s
Expense per month (in USD): 30 euros, approximately 1800 indian Rs
computer rental in gurgaon
mass conmputer 0124-2395137-9899660888
computer rental in gurgaon
mass conmputer 0124-2395137-9899660888
Hi,
I have system at my home.I don’t want to take landline for net connection.Please tell me whom to contact to get net connection(cable net ) and what are the respective plans.I am living in Aundh - Pune.
Hi,
I have system at my home.I don’t want to take landline for net connection.Please tell me whom to contact to get net connection(cable net ) and what are the respective plans.I am living in Aundh - Pune.
pls i need a connction at kerala calicut dist. awaiting for a reply how to get and what i should do pls
pls i need a connction at kerala calicut dist. awaiting for a reply how to get and what i should do pls
b.s.n.l. broad band service in india is very good & satisfied the customer. thank you.
b.s.n.l. broad band service in india is very good & satisfied the customer. thank you.
I like to have Bsnl Internet Connection (unlimited). What is the monthly rent for that? What is the Max. speed we can get from your connection. Give all rental particulars and procedure to apply.
I like to have Bsnl Internet Connection (unlimited). What is the monthly rent for that? What is the Max. speed we can get from your connection. Give all rental particulars and procedure to apply.
hi,
I need a broadband connection for mine home use kindly contact me for the same if any one provides services in sec-14 & heaby areas
hi,
I need a broadband connection for mine home use kindly contact me for the same if any one provides services in sec-14 & heaby areas
Attached are the mails i exchanged with tata indicom vsnl broadband connection , with dates and complete details . The top mails is the final one , and at the bottom is the first , please go through it from the bottom , to understand the grand failure called TATA VSNL Broadband has made of the customer expectations !The subject of the mails is :Re: 2377163 , 2357672, 2386223 - Engineer visited ! and the mail was copied to every contact id i could find on their website .The ids are :Customer Service , customercare.ap@tatatel.co.in, customercare.del@tatatel.co.in, customercare.guj@tatatel.co.in, customercare.kar@tatatel.co.in, csmumbai@tatatel.co.in, customercare.tn@tatatel.co.in, contact@tatanet.co.in , and after sending all these mails , i got nowhere for approximate 9 days , and 2 of the cases were closed without even calling me to enhance their own internal closure rates !
Yes i will get a refund and will never advise anyone to take their pathetic connection !
engineer ( i can’t believe) , called up saying that the net is finally working ! According to him , it is his 3 rd visit , and other than that he has no information on my case .As i am totally dissatisfied with the support promised by tata vsnl . Hence take back the connection and refund the money on priority .I have no wish to continue with your services , which have added more frustration than solutions .
sameer mehta wrote:
Goodmorning ! Oct 8 th ‘05 Net is till not working and the committment made by Outbound executive -Miss Megha Tiwari has failed !! The issue is all the more strange as i m here at the heart of delhi , and despite being told repeatedly that the net will be up and running in next.. next… next 24, next 24 .. next 24 .. hours , no one has lifted their fingers to resolve the issue !It is obvious , that noone has any control over their field operations .The complaint has been going on since Oct 27 th’05 , and has been closed twice wrongly, without confirming from me , if the issue was ever resolved . The lack of co ordination , clearly indicates lousy management .
herenow @yahoo.com> wrote:
Hi ! Goodmorning ! Net is still not working and hence i m on mtnl . I opened my mail box to find a mail marked to Mr.Singh . It seems i m not the only one who has such great experiences with the ultimate support u have been giving ! My condolence to Mr.Singh , as the poor chap is going through the same process of utter frustration ! The mail is copied below!
Dear Mr. Singh ,
This is with reference to your communication regarding your Tata
Indicom
connection.
We value your membership highly and we would not like to lose
your
patronage.
We would like to inform you that we have forwarded your request to
the
BroadBand department .Our executived will contact you within 24 hrs.
You are a privileged member of Tata Teleservices, which is reputed for
its
good business and ethical practices in the country. (HA HA HA HA )
We apologize for the inconvenience experienced by you .
Should you require any further assistance, please write to us at
customercare.delhi@tatatel.co.in.
Warm regards
Anadita Bharal
Customer Care
As you can see , this mail drips of professional , well stated words , that lead nowhere and offer no solution ! Can i have my money back now ?????????
sameer mehta wrote:
Recieved this mail - net not working still !!!
2377163 , 2357672, 2386223 - Awesome experience!!!
Date: Thu, 6 Oct 2005 15:15:26 +0530
From: “Customer Service” View Contact Details Add Mobile Alert
To: “sameer mehta”
d the inconvenience caused to you due to the no link concern.
With reference to your mail, we would like to inform you that your concern regarding no link has been notified to the resolution team and they will revert back to you at the earliest. Your Complaint Number is: 2386223.
Your patience and cooperation is highly appreciated in this regard.
For any further assistance, please feel free to contact Customer Service http://internet.vsnl.com/contact/customercare.htm (the link contains the location wise contact numbers) or mail us on customerservice@vsnl.co.in We will be delighted to assist you.
Warm Regards,
Customer Service
TATA Indicom.
I wonder how such rediculous claims can be made after ignoring the calls i have made to the pune center and wasting 150 rupees on calling them to clear their own mess. I know i stay in Delhi and that is very far from Mars , from where someone , someday will come to resove the issue ! Till then i will use my mtnl line at 12.5 kbps .
—–Original Message—–
From: sameer mehta [mailto:sameerherenow@yahoo.com]
Sent: Wednesday, October 05, 2005 1:30 PM
To: sameer mehta; Customer Service; customercare.ap@tatatel.co.in; customercare.del@tatatel.co.in; customercare.guj@tatatel.co.in; customercare.kar@tatatel.co.in; csmumbai@tatatel.co.in; customercare.tn@tatatel.co.in; contact@tatanet.co.in
Cc: Customer Service; customercare.ap@tatatel.co.in; customercare.del@tatatel.co.in; customercare.guj@tatatel.co.in; customercare.kar@tatatel.co.in; csmumbai@tatatel.co.in; customercare.tn@tatatel.co.in; contact@tatanet.co.in
Subject: Re: 2377163 , 2357672, 2386223 - Awesome experience!!!
After sending the letter yesterday , today i recieved a mail reply for a previous letter - totally ignoring the latest developments . The copy is given below !! As you can see that it is all a copy paste job rather than a letter which means anything at all .
Customer Service wrote:
Dear Mr. Mehta,
nvenience caused to you.
With reference to your email, we would like to inform you that your concern has been notified to the resolution team. Our executives are working on your issue on high
priority basis. We will get back to you with the feedback at the earliest.
Thank you for your time and patience.
For any further assistance, please feel free to contact Customer Service or mail us on customerservice@vsnl.co.in . We will be delighted to assist you.
s,
Customer Service,
TATA Indicom.
My reply is :
It would have been appreciated if there was any honesty in such mails as offered by your distant / remote claims .The conerned department and even your department are all the same , when it comes to poor management and irresponsible conduct . 20% of the time ur service does not work and shows h/w fault . 3 times i get contradictory statements , that the link is on or not and finally , a team leader refuses to take ownershipby saying that he can not call back !! What do i think of u? do u really want to know? I think that u people are the coolest and the most amazing lousy professionals when it comes to giving excuses and sending rediculous mails mentioning concerned department and action plans without any timelines !!
sameer mehta wrote:
The net is down from the past 4 days now and this is what happened on call with Tata customer support team !!
Tiwari called up from the out bound department , saying that she will follow my case– that was on the 2 nd oct . Today - oct 4 th , upon calling tata indicom ,Shina told me that the case 2357672 is closed and that a lineman cleared the fault last evening . Mr. Sumit , The team Leader , says ” i do not have any mail id other than cutome service ” He commited that the issue will be resolved and only then the case will be closed this tme . He does manage to hold fort ,even when his pants are down on the ground . He smiles and says - “i never said that !!” I wonder how come such people are working at Tata ??And when i told him that he should take responsibility , he just gave the above script , thrice again !
Lijo Matthew , The manager was not available at office . Sumit , refused to divulge the manager’s contact id . Hemant Lavanya is the team manager , and was not there either .It is obvious that the ownership is lacking , and customer’s have to call again and again and run after people to get the expected support / services .
Sumit said that the same outbound team will contact me tomorrow . without committing , a call back himself . He was categoric in saying that he will not call me up , himself !
Awesome Support This !!!!
2386223 - is the new case id . Ok !
smeer123@vsnl.net
——————————————————————————–
Yahoo! for Good
Click here to donate to the Hurricane Katrina relief effort.
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Yahoo! for Good
Click here to donate to the Hurricane Katrina relief effort.
sameer mehta wrote:
Dear All ,
mail , last night from home , the password failed to Work ! This means that that my mails are read by someone ! Great ! But my office internet is still working , so the poor customer is back again .
I woke up this morning , thinking that the problem may have got rectified , but NO . So i called up . Deepti was cool , gave me the steps , but as i was on same line talking to her , so i had to disconnect . I called again , and found Sami ! , nice chap , committed that my case will be forwrded to the relevant departmant , blah blah , and even changed my password on my request - it is tata123 . I tried the net on my mtnl line to find that this password does not work !! I called again the third time , and Ajay picked the phone and told me that unless i verified everything all over again , i won’t get any help . He was told to help , but he refused .
So i told him what i think of the support , hearing all that he disconnected my call!! I called again , this time it was Shailesh , and he said that no manager was there . There were 3 events logged for today , one by deepti , and 2 others by sami , none by Ajay ! No person was available , as told to me , who could take my escalation . Shailesh assured me again that the net will start working as he will escalate to the relevant department !!
The net was down for 6 days , and now password has gone Kaput too?? Hail ! Tata /Vsnl broadband Services !!
The process sucks big time !!!
Sameer
sameer mehta wrote:
Dear All - i have reached home and ur connection is dead. i m on mtnl line again , as for past 5 days now ! No ; Im in delhi - not in baghdad! But as the engineer is coming over from Mars , he will take time .
n with 52 kbps mtnl line the pages snap open in just 2 minutes flat !!!
I feel so greatful to u guys that at least my id and password are active !! Please convey my regards to Sumit , Amit , Sumit ( Team Leader) , Megha Tiwari , and all those who make it work so wonderfully!!
sameer mehta wrote:
After sending the letter yesterday , today i recieved a mail reply for a previous letter - totally ignoring the latest developments . The copy is given below !! As you can see that it is all a copy paste job rather than a letter which means anything at all .
stomerservice @vsnl.co.in> wrote:
Dear Mr. Mehta,
We regret for the inconvenience caused to you.
With reference to your email, we would like to inform you that your concern has been notified to the resolution team. Our executives are working on your issue on high
priority basis. We will get back to you with the feedback at the earliest.
Thank you for your time and patience.
For any further assistance, please feel free to contact Customer Service or mail us on customerservice@vsnl.co.in . We will be delighted to assist you.
s,
Customer Service,
TATA Indicom.
My reply is :
It would have been appreciated if there was any honesty in such mails as offered by your distant / remote claims .The conerned department and even your department are all the same , when it comes to poor management and irresponsible conduct . 20% of the time ur service does not work and shows h/w fault . 3 times i get contradictory statements , that the link is on or not and finally , a team leader refuses to take ownershipby saying that he can not call back !! What do i think of u? do u really want to know? I think that u people are the coolest and the most amazing lousy professionals when it comes to giving excuses and sending rediculous mails mentioning concerned department and action plans without any timelines !!
sameer mehta wrote:
The net is down from the past 4 days now and this is what happened on call with Tata customer support team !!
Tiwari called up from the out bound department , saying that she will follow my case– that was on the 2 nd oct . Today - oct 4 th , upon calling tata indicom ,Shina told me that the case 2357672 is closed and that a lineman cleared the fault last evening . Mr. Sumit , The team Leader , says ” i do not have any mail id other than cutome service ” He commited that the issue will be resolved and only then the case will be closed this tme . He does manage to hold fort ,even when his pants are down on the ground . He smiles and says - “i never said that !!” I wonder how come such people are working at Tata ??And when i told him that he should take responsibility , he just gave the above script , thrice again !
Lijo Matthew , The manager was not available at office . Sumit , refused to divulge the manager’s contact id . Hemant Lavanya is the team manager , and was not there either .It is obvious that the ownership is lacking , and customer’s have to call again and again and run after people to get the expected support / services .
Sumit said that the same outbound team will contact me tomorrow . without committing , a call back himself . He was categoric in saying that he will not call me up , himself !
Awesome Support This !!!!
2386223 - is the new case id . Ok !
smeer123@vsnl.net
by sameer mehta
Attached are the mails i exchanged with tata indicom vsnl broadband connection , with dates and complete details . The top mails is the final one , and at the bottom is the first , please go through it from the bottom , to understand the grand failure called TATA VSNL Broadband has made of the customer expectations !The subject of the mails is :Re: 2377163 , 2357672, 2386223 - Engineer visited ! and the mail was copied to every contact id i could find on their website .The ids are :Customer Service , customercare.ap@tatatel.co.in, customercare.del@tatatel.co.in, customercare.guj@tatatel.co.in, customercare.kar@tatatel.co.in, csmumbai@tatatel.co.in, customercare.tn@tatatel.co.in, contact@tatanet.co.in , and after sending all these mails , i got nowhere for approximate 9 days , and 2 of the cases were closed without even calling me to enhance their own internal closure rates !
Yes i will get a refund and will never advise anyone to take their pathetic connection !
engineer ( i can’t believe) , called up saying that the net is finally working ! According to him , it is his 3 rd visit , and other than that he has no information on my case .As i am totally dissatisfied with the support promised by tata vsnl . Hence take back the connection and refund the money on priority .I have no wish to continue with your services , which have added more frustration than solutions .
sameer mehta wrote:
Goodmorning ! Oct 8 th ‘05 Net is till not working and the committment made by Outbound executive -Miss Megha Tiwari has failed !! The issue is all the more strange as i m here at the heart of delhi , and despite being told repeatedly that the net will be up and running in next.. next… next 24, next 24 .. next 24 .. hours , no one has lifted their fingers to resolve the issue !It is obvious , that noone has any control over their field operations .The complaint has been going on since Oct 27 th’05 , and has been closed twice wrongly, without confirming from me , if the issue was ever resolved . The lack of co ordination , clearly indicates lousy management .
herenow @yahoo.com> wrote:
Hi ! Goodmorning ! Net is still not working and hence i m on mtnl . I opened my mail box to find a mail marked to Mr.Singh . It seems i m not the only one who has such great experiences with the ultimate support u have been giving ! My condolence to Mr.Singh , as the poor chap is going through the same process of utter frustration ! The mail is copied below!
Dear Mr. Singh ,
This is with reference to your communication regarding your Tata
Indicom
connection.
We value your membership highly and we would not like to lose
your
patronage.
We would like to inform you that we have forwarded your request to
the
BroadBand department .Our executived will contact you within 24 hrs.
You are a privileged member of Tata Teleservices, which is reputed for
its
good business and ethical practices in the country. (HA HA HA HA )
We apologize for the inconvenience experienced by you .
Should you require any further assistance, please write to us at
customercare.delhi@tatatel.co.in.
Warm regards
Anadita Bharal
Customer Care
As you can see , this mail drips of professional , well stated words , that lead nowhere and offer no solution ! Can i have my money back now ?????????
sameer mehta wrote:
Recieved this mail - net not working still !!!
2377163 , 2357672, 2386223 - Awesome experience!!!
Date: Thu, 6 Oct 2005 15:15:26 +0530
From: “Customer Service” View Contact Details Add Mobile Alert
To: “sameer mehta”
d the inconvenience caused to you due to the no link concern.
With reference to your mail, we would like to inform you that your concern regarding no link has been notified to the resolution team and they will revert back to you at the earliest. Your Complaint Number is: 2386223.
Your patience and cooperation is highly appreciated in this regard.
For any further assistance, please feel free to contact Customer Service http://internet.vsnl.com/contact/customercare.htm (the link contains the location wise contact numbers) or mail us on customerservice@vsnl.co.in We will be delighted to assist you.
Warm Regards,
Customer Service
TATA Indicom.
I wonder how such rediculous claims can be made after ignoring the calls i have made to the pune center and wasting 150 rupees on calling them to clear their own mess. I know i stay in Delhi and that is very far from Mars , from where someone , someday will come to resove the issue ! Till then i will use my mtnl line at 12.5 kbps .
—–Original Message—–
From: sameer mehta [mailto:sameerherenow@yahoo.com]
Sent: Wednesday, October 05, 2005 1:30 PM
To: sameer mehta; Customer Service; customercare.ap@tatatel.co.in; customercare.del@tatatel.co.in; customercare.guj@tatatel.co.in; customercare.kar@tatatel.co.in; csmumbai@tatatel.co.in; customercare.tn@tatatel.co.in; contact@tatanet.co.in
Cc: Customer Service; customercare.ap@tatatel.co.in; customercare.del@tatatel.co.in; customercare.guj@tatatel.co.in; customercare.kar@tatatel.co.in; csmumbai@tatatel.co.in; customercare.tn@tatatel.co.in; contact@tatanet.co.in
Subject: Re: 2377163 , 2357672, 2386223 - Awesome experience!!!
After sending the letter yesterday , today i recieved a mail reply for a previous letter - totally ignoring the latest developments . The copy is given below !! As you can see that it is all a copy paste job rather than a letter which means anything at all .
Customer Service wrote:
Dear Mr. Mehta,
nvenience caused to you.
With reference to your email, we would like to inform you that your concern has been notified to the resolution team. Our executives are working on your issue on high
priority basis. We will get back to you with the feedback at the earliest.
Thank you for your time and patience.
For any further assistance, please feel free to contact Customer Service or mail us on customerservice@vsnl.co.in . We will be delighted to assist you.
s,
Customer Service,
TATA Indicom.
My reply is :
It would have been appreciated if there was any honesty in such mails as offered by your distant / remote claims .The conerned department and even your department are all the same , when it comes to poor management and irresponsible conduct . 20% of the time ur service does not work and shows h/w fault . 3 times i get contradictory statements , that the link is on or not and finally , a team leader refuses to take ownershipby saying that he can not call back !! What do i think of u? do u really want to know? I think that u people are the coolest and the most amazing lousy professionals when it comes to giving excuses and sending rediculous mails mentioning concerned department and action plans without any timelines !!
sameer mehta wrote:
The net is down from the past 4 days now and this is what happened on call with Tata customer support team !!
Tiwari called up from the out bound department , saying that she will follow my case– that was on the 2 nd oct . Today - oct 4 th , upon calling tata indicom ,Shina told me that the case 2357672 is closed and that a lineman cleared the fault last evening . Mr. Sumit , The team Leader , says ” i do not have any mail id other than cutome service ” He commited that the issue will be resolved and only then the case will be closed this tme . He does manage to hold fort ,even when his pants are down on the ground . He smiles and says - “i never said that !!” I wonder how come such people are working at Tata ??And when i told him that he should take responsibility , he just gave the above script , thrice again !
Lijo Matthew , The manager was not available at office . Sumit , refused to divulge the manager’s contact id . Hemant Lavanya is the team manager , and was not there either .It is obvious that the ownership is lacking , and customer’s have to call again and again and run after people to get the expected support / services .
Sumit said that the same outbound team will contact me tomorrow . without committing , a call back himself . He was categoric in saying that he will not call me up , himself !
Awesome Support This !!!!
2386223 - is the new case id . Ok !
smeer123@vsnl.net
——————————————————————————–
Yahoo! for Good
Click here to donate to the Hurricane Katrina relief effort.
——————————————————————————–
Yahoo! for Good
Click here to donate to the Hurricane Katrina relief effort.
sameer mehta wrote:
Dear All ,
mail , last night from home , the password failed to Work ! This means that that my mails are read by someone ! Great ! But my office internet is still working , so the poor customer is back again .
I woke up this morning , thinking that the problem may have got rectified , but NO . So i called up . Deepti was cool , gave me the steps , but as i was on same line talking to her , so i had to disconnect . I called again , and found Sami ! , nice chap , committed that my case will be forwrded to the relevant departmant , blah blah , and even changed my password on my request - it is tata123 . I tried the net on my mtnl line to find that this password does not work !! I called again the third time , and Ajay picked the phone and told me that unless i verified everything all over again , i won’t get any help . He was told to help , but he refused .
So i told him what i think of the support , hearing all that he disconnected my call!! I called again , this time it was Shailesh , and he said that no manager was there . There were 3 events logged for today , one by deepti , and 2 others by sami , none by Ajay ! No person was available , as told to me , who could take my escalation . Shailesh assured me again that the net will start working as he will escalate to the relevant department !!
The net was down for 6 days , and now password has gone Kaput too?? Hail ! Tata /Vsnl broadband Services !!
The process sucks big time !!!
Sameer
sameer mehta wrote:
Dear All - i have reached home and ur connection is dead. i m on mtnl line again , as for past 5 days now ! No ; Im in delhi - not in baghdad! But as the engineer is coming over from Mars , he will take time .
n with 52 kbps mtnl line the pages snap open in just 2 minutes flat !!!
I feel so greatful to u guys that at least my id and password are active !! Please convey my regards to Sumit , Amit , Sumit ( Team Leader) , Megha Tiwari , and all those who make it work so wonderfully!!
sameer mehta wrote:
After sending the letter yesterday , today i recieved a mail reply for a previous letter - totally ignoring the latest developments . The copy is given below !! As you can see that it is all a copy paste job rather than a letter which means anything at all .
stomerservice @vsnl.co.in> wrote:
Dear Mr. Mehta,
We regret for the inconvenience caused to you.
With reference to your email, we would like to inform you that your concern has been notified to the resolution team. Our executives are working on your issue on high
priority basis. We will get back to you with the feedback at the earliest.
Thank you for your time and patience.
For any further assistance, please feel free to contact Customer Service or mail us on customerservice@vsnl.co.in . We will be delighted to assist you.
s,
Customer Service,
TATA Indicom.
My reply is :
It would have been appreciated if there was any honesty in such mails as offered by your distant / remote claims .The conerned department and even your department are all the same , when it comes to poor management and irresponsible conduct . 20% of the time ur service does not work and shows h/w fault . 3 times i get contradictory statements , that the link is on or not and finally , a team leader refuses to take ownershipby saying that he can not call back !! What do i think of u? do u really want to know? I think that u people are the coolest and the most amazing lousy professionals when it comes to giving excuses and sending rediculous mails mentioning concerned department and action plans without any timelines !!
sameer mehta wrote:
The net is down from the past 4 days now and this is what happened on call with Tata customer support team !!
Tiwari called up from the out bound department , saying that she will follow my case– that was on the 2 nd oct . Today - oct 4 th , upon calling tata indicom ,Shina told me that the case 2357672 is closed and that a lineman cleared the fault last evening . Mr. Sumit , The team Leader , says ” i do not have any mail id other than cutome service ” He commited that the issue will be resolved and only then the case will be closed this tme . He does manage to hold fort ,even when his pants are down on the ground . He smiles and says - “i never said that !!” I wonder how come such people are working at Tata ??And when i told him that he should take responsibility , he just gave the above script , thrice again !
Lijo Matthew , The manager was not available at office . Sumit , refused to divulge the manager’s contact id . Hemant Lavanya is the team manager , and was not there either .It is obvious that the ownership is lacking , and customer’s have to call again and again and run after people to get the expected support / services .
Sumit said that the same outbound team will contact me tomorrow . without committing , a call back himself . He was categoric in saying that he will not call me up , himself !
Awesome Support This !!!!
2386223 - is the new case id . Ok !
smeer123@vsnl.net
by sameer mehta
how do i get a internet connection for my laptop, ‘m put up at bangalore
who are the service providers?
how do i get a internet connection for my laptop, ‘m put up at bangalore
who are the service providers?
Hi,
I need an internet connection through which i can have a phone conversation to US without any interruption.Can you suggest me the cheapest and effecient service provider in hyderabad
thanks,
Please reply to my mail id kacham_adarsh@yahoo.com
Hi,
I need an internet connection through which i can have a phone conversation to US without any interruption.Can you suggest me the cheapest and effecient service provider in hyderabad
thanks,
Please reply to my mail id kacham_adarsh@yahoo.com
Country:India
Type of Connection:ADSL
Brand/ISP name:Airtel
Connection Speed:256 Kbps
Data Transfer Limit (if applicable):None
No of Hours (if applicable):None
Any Comment:Its a nice and reliable service
Average Data Transfer Speed (upload):240 Kbps
Average Data Transfer Speed (download):250 Kbps
Expense per month (in USD):24 USD..i.e. 1100 Rs.
Country:India
Type of Connection:ADSL
Brand/ISP name:Airtel
Connection Speed:256 Kbps
Data Transfer Limit (if applicable):None
No of Hours (if applicable):None
Any Comment:Its a nice and reliable service
Average Data Transfer Speed (upload):240 Kbps
Average Data Transfer Speed (download):250 Kbps
Expense per month (in USD):24 USD..i.e. 1100 Rs.
i want to get internet connection with high speed !so which broadband connection will be suitable for me
i want to get internet connection with high speed !so which broadband connection will be suitable for me
Hi,
i stay at kothrud area. i have landline connection and internet con also.but, its speed is very slow. can u suggest me cheaper and faster internet connection?
Hi,
i stay at kothrud area. i have landline connection and internet con also.but, its speed is very slow. can u suggest me cheaper and faster internet connection?
hi,
I want to take unlimited internet connection and i dont have the BSNL phone at my residence. please give me the information how do i get the connection and the tarriff plans for unlimited scheme. my contact number-9811982406
hi,
I want to take unlimited internet connection and i dont have the BSNL phone at my residence. please give me the information how do i get the connection and the tarriff plans for unlimited scheme. my contact number-9811982406
How does Broad band connection Price works in India ? I saw some provider charges based on download rate. So in that case if some one uses VOIP technology, how much download rate will be calculated.
Thanks,
Brijesh Shah
How does Broad band connection Price works in India ? I saw some provider charges based on download rate. So in that case if some one uses VOIP technology, how much download rate will be calculated.
Thanks,
Brijesh Shah
I want internet connection that must be easy to connect with my personal computer with minimum cost.i don’t have any landline number.so plaese suggest me for easy connection for net.Thanku.
I want internet connection that must be easy to connect with my personal computer with minimum cost.i don’t have any landline number.so plaese suggest me for easy connection for net.Thanku.
I want Broadband connection for official purpose of speed , I have landline connection already, So pls sugest rate plans,and how i can got internet connection .My mobile no is 09835118344
this is all bull shit. i dont know y internet is sill very costly in india whereas in the rest of the world it has become somewhat cheap. my desire to find an affordable broadband failed. till now im searching the sites, papers, etc for any trace of information regarding the slash in prices of broadband services…..
I want Broadband connection for official purpose of speed , I have landline connection already, So pls sugest rate plans,and how i can got internet connection .My mobile no is 09835118344
this is all bull shit. i dont know y internet is sill very costly in india whereas in the rest of the world it has become somewhat cheap. my desire to find an affordable broadband failed. till now im searching the sites, papers, etc for any trace of information regarding the slash in prices of broadband services…..
Hi
I have a PC at home. I want to gey BSNL intenet connection on monthly rental basis. I dont have land line and I dont want that. Pl give me the tarif details and how to apply for that. I am staying in Moti nagar, Hyderabad. AP.
Hi
I have a PC at home. I want to gey BSNL intenet connection on monthly rental basis. I dont have land line and I dont want that. Pl give me the tarif details and how to apply for that. I am staying in Moti nagar, Hyderabad. AP.
hey im in the UK rite now goin india in 2weeks..i need a broadband connection in gujarat so can u plz suggest any gud1..thanx
hey im in the UK rite now goin india in 2weeks..i need a broadband connection in gujarat so can u plz suggest any gud1..thanx
Hi!
I require a broad band internet connection for my house for low usage. Please suggest me best service proveder and options other than BSNL.
Srinivas.
Hi!
I require a broad band internet connection for my house for low usage. Please suggest me best service proveder and options other than BSNL.
Srinivas.
Hi!
I require a broad band internet connection for my house for low usage. Please suggest me best service proveder and options other than BSNL.
Hi!
I require a broad band internet connection for my house for low usage. Please suggest me best service proveder and options other than BSNL.
Dear Sir/Madam,
I have a computer in my home. I want the internet connection on monthly rent basis. i don’t have phone connection.Please let me know, how to get the net connection and give the deatil for me. Looking forward to your quick reply.
Regards
hello
i wants internet connection in india. my city is gwalior. i wants connection whose charges is maximum 250 rupees per months and not have any upload download limit. if any connection provider provide these facilities.please tell me on my e-mail.
mailid: - praveenrjpt@yahoo.co.in
hello
i wants internet connection in india. my city is gwalior. i wants connection whose charges is maximum 250 rupees per months and not have any upload download limit. if any connection provider provide these facilities.please tell me on my e-mail.
mailid: - praveenrjpt@yahoo.co.in
Dear Sir/Madam,
I have a computer in my home. I want the internet connection on monthly rent basis. i don’t have phone connection.Please let me know, how to get the net connection and give the deatil for me. Looking forward to your quick reply.
Regards