Why Airtel Broadband is Good Value for Money?
Airtel, Airtel Broadband February 16th, 2006
 (No Ratings Yet) Loading ... |
Why Airtel Broadband is Good Value for Money?
I have my own reasons to be angry with Airtel Broadband. They overcharged me, don’t give me double speeds at night. Speeds can be real bad at times. But, one of the user at the India Broadband Forum collected some good points with the service. Here they are!
In a moment of clarity (fuelled by alcohol), i felt i figured out this whole Airtel jhanjhat.
Airtel is actually being more honest than we give them credit for, by trying to give us, in a way, what has been promised.
Stay with me on this…
I have a 128 connection… hence, IDEALLY, i should be getting 16kb/s. but i don’t. i’m getting 10-11kb/s these days. sad, but true.
But here’s the good part.
They’ve promised (me, via a specially delivered letter) double speeds at night. and, lo and behold, i’m getting 20-22kb/s around 11pm. <-- don't know till when, since i don't stay up till 4 or 5am. but even a few hours of such a dose is good.
Let’s celebrate.
Celebrate "the consumer"'s complete inability to talk sense to the flowchart cramming duffers who form the first level of tech support. and to the "senior tech people", who come on the phone five minutes after you're put on hold. who stonewall and ask for money. (it's a long story.)
Celebrate the fact that airtel's customer care line is toll-free. ;-)
Celebrate the disgust at having to bribe the friendly neighborhood Airtel guy for a few pointless nuggets of information, by giving him directions to astalavista. (and copying/exchanging a few juicy items onto/from his company issued usb flash drive.)
Celebrate the shortsightedness of airtel management, which chooses crappy, in-house, phokat-ka-maal broadcom-labelled-as-beetel imports, disregarding the benefits of better CPE.
Celebrate the personal friendships (e.g. the wali connection) formed when our airtel accounts give us the finger.
Sigh.
Moral of the story: (i'd) be(tter be) careful at places and on times labeled "media night."
p.s. 10% is peanuts. customers do care when they're shafted by brain-dead little punks, who haughtily inform them that Airtel guarantees 64k, and baaki sab is bhagwan bharosay, in a tone that reeks of "and you wasted my precious call centre time to ask me this crap, without looking at the product brochure more carefully?"
Good Read!
Tags: Airtel, Broadband in India
Related Posts
What should I tell this potential Sify Broadband Customer?
Vodafone India told to refund money charged for forced services
Airtel DTH to be launched within two months?!
About
Even sify is no better… i (being tried both) will give airtel more marks then sify… moral of the story broad band in india still sucks.
Even sify is no better… i (being tried both) will give airtel more marks then sify… moral of the story broad band in india still sucks.
Well I dont know about you guys. I m using the 999plan and get data transfer rates of 25 Kbps during the day and 50 Kbps at night. The customer care is fantastic. Gave a call in the morning and was surfing with the new airtel line in the night. Had a bit of problem last month. But that was taken care of within 6 hours. Truly airtel rocks.
Well I dont know about you guys. I m using the 999plan and get data transfer rates of 25 Kbps during the day and 50 Kbps at night. The customer care is fantastic. Gave a call in the morning and was surfing with the new airtel line in the night. Had a bit of problem last month. But that was taken care of within 6 hours. Truly airtel rocks.
HEY GUYS CHILL N GET THE BITTER FACTS OF FUCKIN STUPID LOW PROFILE BROADBANDS. FIRST OF ALL LEMME INTRODUCE MYSELF: ROX 21, A PROPER DELHIITE. WELL MY EXPERIENCES ARE FABS. ACTUALLY IM KINDA USIN THIS SIFY BROADBAND SERVICE WHOSE COMPANY SLOGAN IS “HI SPEED INTERNET†OR IN OTHER WORDS I SHUD SAY “DIE SPEED INTERNETâ€. AS U WIL LOGIN IT WILL DISPLAY WELCUM TO THE FASCINATING WORLD OF SIFY, BULLSHIT LEMME TELL U FRANKLY N BLUNTLY SIFY U SUX!
IM USIN THIS UNLIMTED PLAN NAME YAU1, SPEED 64KBPS, WAT DEY CLAIMS MY SPEED IS 64KBPS DEDICATED, IS NOT DEDICATED ITS SHARED N MOREOVER I ONLY GET 8-9KBPS IN FILE TRANSFERING. N MOST OF DA TIMES I GETS THE BB101 ERROR, I JUS HATE WHEN I LOGIN. ITS ALWAYS BB101.
CUSTOMER CARE IS SUX, IF U MAKE A CALL TO UR LOCAL SIFY INTERNET CABLE OPERATOR THEY NEVER PICKS UR CALLS N INCASE IF SMHOW THEY PITTY ON U N PICK UR CALL THAN THEY SAY “HO JAYGA SIR†IN OTHER WORDS THEY R TRYIN TO SAY †KISS MY BLACK ASSâ€. AND IN CASE IF U CALL DIRECT TO SIFY, U NEVER GET TO THEM BECAUSE OF THE POOR QUALITY OF SOUND U CANNOT ADDRESS TO THEM N MOST OF THE TIMES COZ THEIR OFFICE IS IN BANGLORE OR KOLKOTA SMWHERE THAT SIDE I DUNNO, THEY DONT KNOW HINDI N THEIR ENGLISH IS HILARIOUS, U WILL ALWAYS SAY SORY, SORY!, SORY I DIDNT GET!U THERE I GUESS U NOT! THAN AGIAN U MAKE CALLS N CALL N CALLS N U HAVE TO PAY FOR THE PHONE BILLS, NO TOLL FREE. FURTHERMORE IF U CALL THE ENGG. THEY R TAPLU-PAPLU TYPES, INFACT I KNOW MORE THAN THEY KNOW ABOUT COMPUTERS AND INTERNET. THEY COMES JUS SPEND HOURS ON REFRESHING THE SCREEN WHICH HAD GOD DAMM! FUCKIN NO USE WITH INTERNET AND THAN THEY WILL BLAME ON LAN CARDS….
GOD DAMM IT I BOUGHT TWO LAN CARDS JUS TO SHOW THEM THEIR WIRE IS OF POOR QUALITY. AND U KNOW WAT GUYS LAST MONTH I HAV USED JUS FOR 6 DAYS AND IM PAYING FOR WHOLE MONTH! SIFY SHUD GET BANKRUPT. OR ANY ONE WHO INTO SHARES OF SIFY SELL IT AT LOWER PRICE , THEY DONT NO CUSTOMER SATISFACTION. IM REALLY DISSAPOINTED.
NOW IM KINDA SWITCHIN OVER TO AIRTEL BUT MY FRND TOLD ME AIRTEL ALSO A SHITHEAD WHO DONT BELV IN CUSTOMER SATISFACTION BUT MAKIN MONEY! MONEY! N MONEY!
WAT YA SAY GUYS REGARDIN MY COMMENT, DO COMMENT!
ROX! N U SHUD ALWAYS ROXXXXXXXXX!
HEY GUYS CHILL N GET THE BITTER FACTS OF FUCKIN STUPID LOW PROFILE BROADBANDS. FIRST OF ALL LEMME INTRODUCE MYSELF: ROX 21, A PROPER DELHIITE. WELL MY EXPERIENCES ARE FABS. ACTUALLY IM KINDA USIN THIS SIFY BROADBAND SERVICE WHOSE COMPANY SLOGAN IS “HI SPEED INTERNET†OR IN OTHER WORDS I SHUD SAY “DIE SPEED INTERNETâ€. AS U WIL LOGIN IT WILL DISPLAY WELCUM TO THE FASCINATING WORLD OF SIFY, BULLSHIT LEMME TELL U FRANKLY N BLUNTLY SIFY U SUX!
IM USIN THIS UNLIMTED PLAN NAME YAU1, SPEED 64KBPS, WAT DEY CLAIMS MY SPEED IS 64KBPS DEDICATED, IS NOT DEDICATED ITS SHARED N MOREOVER I ONLY GET 8-9KBPS IN FILE TRANSFERING. N MOST OF DA TIMES I GETS THE BB101 ERROR, I JUS HATE WHEN I LOGIN. ITS ALWAYS BB101.
CUSTOMER CARE IS SUX, IF U MAKE A CALL TO UR LOCAL SIFY INTERNET CABLE OPERATOR THEY NEVER PICKS UR CALLS N INCASE IF SMHOW THEY PITTY ON U N PICK UR CALL THAN THEY SAY “HO JAYGA SIR†IN OTHER WORDS THEY R TRYIN TO SAY †KISS MY BLACK ASSâ€. AND IN CASE IF U CALL DIRECT TO SIFY, U NEVER GET TO THEM BECAUSE OF THE POOR QUALITY OF SOUND U CANNOT ADDRESS TO THEM N MOST OF THE TIMES COZ THEIR OFFICE IS IN BANGLORE OR KOLKOTA SMWHERE THAT SIDE I DUNNO, THEY DONT KNOW HINDI N THEIR ENGLISH IS HILARIOUS, U WILL ALWAYS SAY SORY, SORY!, SORY I DIDNT GET!U THERE I GUESS U NOT! THAN AGIAN U MAKE CALLS N CALL N CALLS N U HAVE TO PAY FOR THE PHONE BILLS, NO TOLL FREE. FURTHERMORE IF U CALL THE ENGG. THEY R TAPLU-PAPLU TYPES, INFACT I KNOW MORE THAN THEY KNOW ABOUT COMPUTERS AND INTERNET. THEY COMES JUS SPEND HOURS ON REFRESHING THE SCREEN WHICH HAD GOD DAMM! FUCKIN NO USE WITH INTERNET AND THAN THEY WILL BLAME ON LAN CARDS….
GOD DAMM IT I BOUGHT TWO LAN CARDS JUS TO SHOW THEM THEIR WIRE IS OF POOR QUALITY. AND U KNOW WAT GUYS LAST MONTH I HAV USED JUS FOR 6 DAYS AND IM PAYING FOR WHOLE MONTH! SIFY SHUD GET BANKRUPT. OR ANY ONE WHO INTO SHARES OF SIFY SELL IT AT LOWER PRICE , THEY DONT NO CUSTOMER SATISFACTION. IM REALLY DISSAPOINTED.
NOW IM KINDA SWITCHIN OVER TO AIRTEL BUT MY FRND TOLD ME AIRTEL ALSO A SHITHEAD WHO DONT BELV IN CUSTOMER SATISFACTION BUT MAKIN MONEY! MONEY! N MONEY!
WAT YA SAY GUYS REGARDIN MY COMMENT, DO COMMENT!
ROX! N U SHUD ALWAYS ROXXXXXXXXX!