Some more non-satisfied Sify Broadband customers
Sify Broadband November 25th, 2004
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Tags: Other Frustrated Customers, Sify Broadband
Ankush
I have experienced severe downtime for the past 7 days and nothing seems to have been done about this. The local CTO, ICC, is extremely non responsive and un professional to deal with. One cannot get through to their phones most of the time. A Mr. Susheel (Cell: 98909.18148) from the local Sify office has been extremely unprofessional and unhelpful as well. He has consistently refused to return calls, update me or help in anyway possible.
I bought this package as I was told that there would be minimum downtime. But the converse seems to be true here. As it is a pre-paid service there should be greater focus on customer service. If I do not get the service I have already paid good money for, then that is something which is generally known as a con job.
It seems that the brand equity of Sify is suffering greatly because of lack of customer focus and service to support this service and you need only to go to sites like http://sifybroadband.techwhack.com/category/general-thoughts/ to see what the response to the service has been. After my experience with Sify how do think I would describe the service to potential subscribers?
Puneet Suchdeva:
I am also a Sify “broadband†customer. Sify is a loss making company and they have never made profits and I am sure they will never make profit because they treat their customers as dogs. Some will say your CTO is at fault for moronic support. I can’t believe that Sify is not aware of the “service†that their CTOs provide.
Anyway this company will close shop once even a slightly better company appears on the scene.
Suman Kumar Verma:
I am also one of the sufferer of sify broadband services.I got installed a sify boradband connestion in Nov. 2003 after paying a sum of Rs. 20000/- (Which is much high) but for the shake of coeectivinty I paid the amount , but from the very first day I am not satisfy with the performance of sify. I had a pack of 256 kbps but I could not get the speed of 50 kbps on that any day , When I approached to CTO he straight way deny to help me out on this matte.After approching the Sify people at Delhi office I got a answer †THE SPEED OF 256 KBPS IS ONLYAVWAIBLE ON OUR NETWORK ONLY “
WHAT A ANSWER !!!!!!!!!!!!!!
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About
I lookin for an alternative to Sify in Hyd. I am new here can anyone help me out? I am curtrently using Indicom but i am not satified the speed it maxxs out @ ~80kbps
I lookin for an alternative to Sify in Hyd. I am new here can anyone help me out? I am curtrently using Indicom but i am not satified the speed it maxxs out @ ~80kbps
I have recently subscribed to Sify Broadband Internet connection with an unlimited plan (Rs 615/-)and I must say I am very satisfied with the kind of service you are providing AT YOUR END. Your excellent service is definitely consistent with the goodwill Sify has in the market. However, I would like to bring to your notice a small problem I and other consumers have been facing AT OUR END. I believe officially you are not charging any amount other than the package rate inclusive of service tax but AT MY END as a consumer, I and many others in this zone are being charged Rs. 200/- in addition to the package amount for sake of line maintenance by the CTO (Skyline communication) in Mehrauli, New Delhi area and that makes a very competitive package very exorbitant and an annoying expenditure. So, I would request the concerned authority to take note of this discrepancy. Thanks.
I have recently subscribed to Sify Broadband Internet connection with an unlimited plan (Rs 615/-)and I must say I am very satisfied with the kind of service you are providing AT YOUR END. Your excellent service is definitely consistent with the goodwill Sify has in the market. However, I would like to bring to your notice a small problem I and other consumers have been facing AT OUR END. I believe officially you are not charging any amount other than the package rate inclusive of service tax but AT MY END as a consumer, I and many others in this zone are being charged Rs. 200/- in addition to the package amount for sake of line maintenance by the CTO (Skyline communication) in Mehrauli, New Delhi area and that makes a very competitive package very exorbitant and an annoying expenditure. So, I would request the concerned authority to take note of this discrepancy. Thanks.
Hi All,
Whatever broadband we subscribe in india, it will suck. After going to Tokyo, Japan, I had the opputunity to experience Yahoo Broadband and it is over a telephone line. The speed is 45MBps and averages out to 30MBps. After being through all this India is in the Stone age when it comes to internet.
Thanks
Hi All,
Whatever broadband we subscribe in india, it will suck. After going to Tokyo, Japan, I had the opputunity to experience Yahoo Broadband and it is over a telephone line. The speed is 45MBps and averages out to 30MBps. After being through all this India is in the Stone age when it comes to internet.
Thanks
Hi Sushubh, The list must include my name too :)
Anway, I will really appreciate, if you could email me more negative points that you have against SIFY. And I would also like to refer to your website URL in my case in consumer court. Hope you have no objection to the use of URL.
Hi Sushubh, The list must include my name too :)
Anway, I will really appreciate, if you could email me more negative points that you have against SIFY. And I would also like to refer to your website URL in my case in consumer court. Hope you have no objection to the use of URL.
So many dissatified customers and Sify still doesn’t get the clue!
they are milking while they can.
So many dissatified customers and Sify still doesn’t get the clue!
they are milking while they can.
Screw these a******s. Over the past week, I’ve had just about 20 mins online… It’s got some problem or the other… and customercare? I don’t think it exists. These’re the sickest F***S there ever could be…
Thanks
Screw these a******s. Over the past week, I’ve had just about 20 mins online… It’s got some problem or the other… and customercare? I don’t think it exists. These’re the sickest F***S there ever could be…
Thanks
Sushubh, do you have any idea about Nitin’s location or have his email ID. I need to contact him.
nope. i used Thunderbird for mails and committed a small mistake. ended up losing up everything. :(
No Problem!!! But hope you are sending me something through post.
The main thing is your signature, as I am already including many of your testimonials.
Plus I request everybody, who feels like claiming anything against SIFY, please join in where ever you are in India.
Ofcourse, this is the last chance, as case is going to be filed within a week’s time. Get in touch soon.
Let’s fight for the justice!!!
Sushubh, do you have any idea about Nitin’s location or have his email ID. I need to contact him.
nope. i used Thunderbird for mails and committed a small mistake. ended up losing up everything. :(
No Problem!!! But hope you are sending me something through post.
The main thing is your signature, as I am already including many of your testimonials.
Plus I request everybody, who feels like claiming anything against SIFY, please join in where ever you are in India.
Ofcourse, this is the last chance, as case is going to be filed within a week’s time. Get in touch soon.
Let’s fight for the justice!!!
One of the cable operator in Tollichowki Galaxy theater area asking me RS-1500/- to give a connection.
Can anyone help me out what I have to do where all over Hyderabad the charge is Rs-500/- max????
Contact me +919885216283
One of the cable operator in Tollichowki Galaxy theater area asking me RS-1500/- to give a connection.
Can anyone help me out what I have to do where all over Hyderabad the charge is Rs-500/- max????
Contact me +919885216283
Well, I hate sify because:
I am one of the large number of consumers who crave for high download speed for mass downloads. So when i saw satyam iway “broadband” i was kind of elated. I knew that my time was coming and at last I would be able to download a linux cd of 500 mb or so. Little I knew that i knew nothing.I went to the iway and got a cold reception, well not talking about the AC! But then when I got the download speed for the first time, I was amazed. 24kbps. Thins amazement lasted for about 10sec, by which time the download rate went down to 3-4kbps. I rest my case. Sify is NOT a broadband. And this is one of the modern corporate which is making a nuisance of itself by providing wrong information about the “broadband”. I used to hate Satyam Dial up connection. Now sify, I mean i am about to burst. I so fuck1n6 hate sify. Fuc you iway. Go to the dogs plz! I hate u and ur iways.
Well, I hate sify because:
I am one of the large number of consumers who crave for high download speed for mass downloads. So when i saw satyam iway “broadband” i was kind of elated. I knew that my time was coming and at last I would be able to download a linux cd of 500 mb or so. Little I knew that i knew nothing.I went to the iway and got a cold reception, well not talking about the AC! But then when I got the download speed for the first time, I was amazed. 24kbps. Thins amazement lasted for about 10sec, by which time the download rate went down to 3-4kbps. I rest my case. Sify is NOT a broadband. And this is one of the modern corporate which is making a nuisance of itself by providing wrong information about the “broadband”. I used to hate Satyam Dial up connection. Now sify, I mean i am about to burst. I so fuck1n6 hate sify. Fuc you iway. Go to the dogs plz! I hate u and ur iways.
hi all,
here iam one more consumer cheated by sify.i purchased a 48kbps unlimited broadband pack from sify.and they are cutting out 3to 4 days from my account every 24hrs.when contacted customer care they say u r allowed to download only 150mb/day which is surprising as its not mentioned anywhere.when i told them that they say if u have a problem u can mail to customer care.my 1month connection will now be over in under 20 days.they have not mentioned this clause any where,so it accounts to cheating the consumer and i plan to go to court and also see if any news agency would look into my problem and go public as this is not happening to me but to a lot of sify costomers…
hi all,
here iam one more consumer cheated by sify.i purchased a 48kbps unlimited broadband pack from sify.and they are cutting out 3to 4 days from my account every 24hrs.when contacted customer care they say u r allowed to download only 150mb/day which is surprising as its not mentioned anywhere.when i told them that they say if u have a problem u can mail to customer care.my 1month connection will now be over in under 20 days.they have not mentioned this clause any where,so it accounts to cheating the consumer and i plan to go to court and also see if any news agency would look into my problem and go public as this is not happening to me but to a lot of sify costomers…
Hi all,
I’ve had Sify for 2 months (foolishly took a 3 month contract). Of that 2 months, it has been working for around 10 days - despite daily calls and emails to customer support, and around 6 visits from their cable guys.
Dodgy Eth hub install
Half the time I get no link (on the ethernet cable), because the dodgy install of their hubs means that every time there is a gush of wind, the power goes off on these hubs. The remainder of the time, their gateway seems to be down.
Using hathway as main ISP now, so far so good.
/steve
Hi all,
I’ve had Sify for 2 months (foolishly took a 3 month contract). Of that 2 months, it has been working for around 10 days - despite daily calls and emails to customer support, and around 6 visits from their cable guys.
Dodgy Eth hub install
Half the time I get no link (on the ethernet cable), because the dodgy install of their hubs means that every time there is a gush of wind, the power goes off on these hubs. The remainder of the time, their gateway seems to be down.
Using hathway as main ISP now, so far so good.
/steve
I am having a better Idea Mail to All you friends, about you dissatisfaction about sify and advice them not use Sify also tell them to send the mail to all your friends. CC the mail to sify in this wy sify can find after a month sify can have 100% of Prospact customer loss.
I am having a better Idea Mail to All you friends, about you dissatisfaction about sify and advice them not use Sify also tell them to send the mail to all your friends. CC the mail to sify in this wy sify can find after a month sify can have 100% of Prospact customer loss.
I am not at all happy with the services provided in Noida. From the past 1 week iam trying to get the connection but not successfully. All the time I am informed that in the next 6 hours you will get the connection. My sincere advice never go for sify broadband seeing their service plans.
I am not at all happy with the services provided in Noida. From the past 1 week iam trying to get the connection but not successfully. All the time I am informed that in the next 6 hours you will get the connection. My sincere advice never go for sify broadband seeing their service plans.
Hey all . I have also faced the pathetic service by sify. but, recently Dishnet wireless has launched their service in our region that is chennai. its really amazing. they were the pioneers in DSL technology and are again pioneering in next big thing in telecom “Wimax”. they use wimax tech to provide internet to your premises .its really great . if you want to feel this experience ,you can go to any barista coffee shop near you.Hope they will come up with their service in your city also .
Hey all . I have also faced the pathetic service by sify. but, recently Dishnet wireless has launched their service in our region that is chennai. its really amazing. they were the pioneers in DSL technology and are again pioneering in next big thing in telecom “Wimax”. they use wimax tech to provide internet to your premises .its really great . if you want to feel this experience ,you can go to any barista coffee shop near you.Hope they will come up with their service in your city also .
I am looking for a good ISP frustated with SIFY’s services. I never got through any of their listed customer servcice phone numbers. I bough a package for 3 month for Rs. 1000/- and half of it got wasted because their connection was out most of the time. Speed was very frustating too. Actually I never got the connection when there was a need. Any help is appreciated.
I am looking for a good ISP frustated with SIFY’s services. I never got through any of their listed customer servcice phone numbers. I bough a package for 3 month for Rs. 1000/- and half of it got wasted because their connection was out most of the time. Speed was very frustating too. Actually I never got the connection when there was a need. Any help is appreciated.
there r no ac in sify in howrah maidan
there r no ac in sify in howrah maidan
Can anyone tell mw the new url to download sify’s bb client te old url was
http://210.18.2.19:81/downloaddialer.php
Can anyone tell mw the new url to download sify’s bb client te old url was
http://210.18.2.19:81/downloaddialer.php
POOR / WORSE / WORST SERVICE BY SIFY BROADBAND
Hello all,
This is sathya and I wish to tell some of the problems I�m facing with the SIFY BROADBAND. I bought a new sify broadband connection from one of their dealers / Franchisee at Arumbakkam, Chennai on July and is said to me that the connection will be received in 3 days. But I received connection only after 5 days. First itself there is very slow in their process of connecting the cable.
After getting connection, I was told by their dealer / Franchisee that they may be contacted directly if any problem arises regarding connectivity. I informed them many times but I don�t have any complaint number. And finally I was continuously not able to connect them for 16 days. In the middle of those days, when I contacted their customer care office I have been informed that my problem will be solved in 12 working hours and that itself took more than a week for them to reconnect my connection. I don�t know whether the Sify works for their dealer / franchisee or the dealer / franchisee work for the sify and still I�m not able to determine who is the boss amongst them.
And again from December end to the middle of January i.e., within a period of 20 days, I complained the customer care of Sify about 6 times for continous disconnection while browsing (Always the same error : Check with local cable network and unable to reach the gateway) but that was not solved till now by them. They are only eager in their money making but not doing the work well and good. If the work is done well I think there will not be any disconnection and I don�t need to call their customer care frequently. They gave only temporary solution and not a permanent solution. The customer care of Sify always says that they are only complaint receiving team and they have to contact their technical team regarding each and every complaint and they were not able to give me an exact scenario of my complaint. And I hope that in my area these problem occurs again and again and the Sify dealer / Franchisee is careless and even Sify customer care is careless on my complaints. The Sify team should know how to make connections without disconnectivity and they should learn a lesson atleast after seeing this.
As an ISP their job is to give continous internet connection without disconnectivity every second i.e.,60*60*24*7 without fail but they failed to do that. One of their representative said, there is some problem at the connection point and problem is due to that only. But they are not giving me permanent solution even after knowing that problem. Why cant they think of that before when I asked for new connection (Only money is their motive at that time). After paying initial amount for connection, they didn�t even install any other external devices like modem etc, as a property of our own. Its just a cable running inside and outside for their connection.
I bought Sify broadband to just browse and explore all and for games and to relax a bit. But that itself has became a burden to me and it gets me in high tentions resulting no peace of mind. I request that I may be advised how to file a Consumer case against them by telling the mistakes in detail about them and their dealer / Franchisee and how can I claim money due to mental embarrassment by them for their poor / worse / worst service and also how to teach them a lesson while giving connection to another persons.
POOR / WORSE / WORST SERVICE BY SIFY BROADBAND
Hello all,
This is sathya and I wish to tell some of the problems I�m facing with the SIFY BROADBAND. I bought a new sify broadband connection from one of their dealers / Franchisee at Arumbakkam, Chennai on July and is said to me that the connection will be received in 3 days. But I received connection only after 5 days. First itself there is very slow in their process of connecting the cable.
After getting connection, I was told by their dealer / Franchisee that they may be contacted directly if any problem arises regarding connectivity. I informed them many times but I don�t have any complaint number. And finally I was continuously not able to connect them for 16 days. In the middle of those days, when I contacted their customer care office I have been informed that my problem will be solved in 12 working hours and that itself took more than a week for them to reconnect my connection. I don�t know whether the Sify works for their dealer / franchisee or the dealer / franchisee work for the sify and still I�m not able to determine who is the boss amongst them.
And again from December end to the middle of January i.e., within a period of 20 days, I complained the customer care of Sify about 6 times for continous disconnection while browsing (Always the same error : Check with local cable network and unable to reach the gateway) but that was not solved till now by them. They are only eager in their money making but not doing the work well and good. If the work is done well I think there will not be any disconnection and I don�t need to call their customer care frequently. They gave only temporary solution and not a permanent solution. The customer care of Sify always says that they are only complaint receiving team and they have to contact their technical team regarding each and every complaint and they were not able to give me an exact scenario of my complaint. And I hope that in my area these problem occurs again and again and the Sify dealer / Franchisee is careless and even Sify customer care is careless on my complaints. The Sify team should know how to make connections without disconnectivity and they should learn a lesson atleast after seeing this.
As an ISP their job is to give continous internet connection without disconnectivity every second i.e.,60*60*24*7 without fail but they failed to do that. One of their representative said, there is some problem at the connection point and problem is due to that only. But they are not giving me permanent solution even after knowing that problem. Why cant they think of that before when I asked for new connection (Only money is their motive at that time). After paying initial amount for connection, they didn�t even install any other external devices like modem etc, as a property of our own. Its just a cable running inside and outside for their connection.
I bought Sify broadband to just browse and explore all and for games and to relax a bit. But that itself has became a burden to me and it gets me in high tentions resulting no peace of mind. I request that I may be advised how to file a Consumer case against them by telling the mistakes in detail about them and their dealer / Franchisee and how can I claim money due to mental embarrassment by them for their poor / worse / worst service and also how to teach them a lesson while giving connection to another persons.
Guys, any one please sugggest which is a good ISP in hyderabad, after going through this website of information on SIFY, Iam frightened to even dial customer care of SIFY for the reason that nothing is going to happen and what ever solution you want, you do it yourself kind of attitude really sucks, and as one of the visitor of the website has mentioned that india is still in Stone age period is a Golden statement !!!!!!!!!
Guys, any one please sugggest which is a good ISP in hyderabad, after going through this website of information on SIFY, Iam frightened to even dial customer care of SIFY for the reason that nothing is going to happen and what ever solution you want, you do it yourself kind of attitude really sucks, and as one of the visitor of the website has mentioned that india is still in Stone age period is a Golden statement !!!!!!!!!
Sify is a headache, shitty service. With BSNL broadband giving all the private ISP players giving a run for their money, one would think the ISPs would upgrade their service to a much more efficient level, but you would be surprised to know that Sify is taking it all very coolly. A friend of mine has a BSNL broadband basic serive (surfing pkg of 400 MB limit) but even then the local Tele exchange officer himself came and checked and rectified the problem when this friend of mine complained of not getting proper connection…go figure, one of the most laid back depts of India is giving such good service and look at Sify. They will send 2 different sets of people to collect money from one end of mumbai to the other, but when it comes to service, they will give you lame excuses like 1. We will look into it.
2. We are looking into it.
3. The techical team is looking into it.
4. It is a local hardware problem.
5. Our local technical team is looking into it.
Pathetic service.
Sify subscribers beware, you will only get 15 days’ of internet surfiing hours from a month’s package of unlimited service package.
Sify is a headache, shitty service. With BSNL broadband giving all the private ISP players giving a run for their money, one would think the ISPs would upgrade their service to a much more efficient level, but you would be surprised to know that Sify is taking it all very coolly. A friend of mine has a BSNL broadband basic serive (surfing pkg of 400 MB limit) but even then the local Tele exchange officer himself came and checked and rectified the problem when this friend of mine complained of not getting proper connection…go figure, one of the most laid back depts of India is giving such good service and look at Sify. They will send 2 different sets of people to collect money from one end of mumbai to the other, but when it comes to service, they will give you lame excuses like 1. We will look into it.
2. We are looking into it.
3. The techical team is looking into it.
4. It is a local hardware problem.
5. Our local technical team is looking into it.
Pathetic service.
Sify subscribers beware, you will only get 15 days’ of internet surfiing hours from a month’s package of unlimited service package.
i want to know how to get sify net connection in tamil nadu. i am living in tiruvannamalai.is it possible to get net connection. how muct for net connection i have to pay.
i want to know how to get sify net connection in tamil nadu. i am living in tiruvannamalai.is it possible to get net connection. how muct for net connection i have to pay.
Go for BSNL broadband or any other service. Sify is the most pathetic service available in the name of hi-speed internet connection. All you will be doing is spending your money, energy, losing your peace of mind for a very very bad service. Sify CTO’s take Rs. 50 per computer from a cybercafe who illegally use their home package products and get speeds up to 20 to 30 kbps while home users spend money and get speeds of 0.2 to 0.5 kbps, i.e., less than 1 kbps which is worse than a dialup speed. Go for other broadband services if you can. Do not suffer like me.
Go for BSNL broadband or any other service. Sify is the most pathetic service available in the name of hi-speed internet connection. All you will be doing is spending your money, energy, losing your peace of mind for a very very bad service. Sify CTO’s take Rs. 50 per computer from a cybercafe who illegally use their home package products and get speeds up to 20 to 30 kbps while home users spend money and get speeds of 0.2 to 0.5 kbps, i.e., less than 1 kbps which is worse than a dialup speed. Go for other broadband services if you can. Do not suffer like me.
A bunch of idiots running this shit called sify broadband.These son of are decoits. thet loot people.no service no speed nothing. absolutely nothing. this organozation should b sealed.
A bunch of idiots running this shit called sify broadband.These son of are decoits. thet loot people.no service no speed nothing. absolutely nothing. this organozation should b sealed.