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Madhavan:

I think the Broadband connections is a Hoax. I recently paid for such a connection. The local Franchisee ( Fibretouch )promised to give the connection within 7 days ( ‘It is possible to give the connection within 2 days , but 7 days is the maximum time”). However, he did not give the connection even after 15 days. After repeated follow-up , the connection was given last Sunday late night ( Around 11:00 p.m ). However, within 1/2 hour the connection was not okay ( Disconnected ).Subsequently, even after several ( min 50 ) phone calls and promises f rectifying the line , till date the connection has not been re-activated.

I lodged a formal complaint with SIFy on Tuesday. However, no action was taken till Wednesday Evening- except some vague promises that your ” Technical team is studying the problem”. Subsequently , I talked to Mr Harish of Sify customercare who promised that the connection would be reactivated by 12:00 noon on Thursday. But the connection has not been activated till now.

Overall I think that the Broadband conneciton is a Hoax of Sify on customers

Lt Col Rattan S. Serohi Ex:

Dear Mr Ramaraj,

An old patient is half doctor. Being more the five years old patient of SATYAM/SIFY, I am more than 50% doctor at least to understand the inefficient services being extended by SIFY. Only in words the national and international standards are professed by SIFY, while in working it is not even local lane level standards are exhibited. Basic modus operandi is:-

(a) To fleece unsuspecting customers money through dubious means. Ways and means to regulate such practices will be touched in details in the relevant paragraphs below.

(b) To extend services only in words and not in practical.
© To tackle the customer and not the problems, whenever complaints are received. Especially at Delhi office all including the boss is repulsive to any complaint or suggestion.
(d) Existences of customer care for the namesake only. Either the system lack their involvement in the functioning or the system lacks the means and will to improve.

SIFY services have deteriorated in the past four years and not improved. Services are touched upon below one by one:-

SIFY INTERNET SERVICES

LANDLINE CONNECTIONS – More than four years experience is most unpleasant in availing SIFY landline internet services.
(a) Most of the time the services are erratic and fail to function properly.
(i) Services are disrupted on regular basis due to malfunctioning of SERVER. Almost after every few months there is serious problem dislocating the service for a month or two at a time. LATELY IT WAS DUE TO SOME UNDER SEA LINE PROBLEMS. The customer suffers and is taken for a ride by false statements from the office representatives. Even when the customer is informed of technical problems, SIFY administration fails to understand that the customer is not interested in technical education and excuses and is to be provided value for money services. During the recent failure of theses services, the SIFY office representatives especially from Delhi office extend all false and confusing statements. Either the office phones are not attended or they just inform the customer that as far as they are concerned ‘all is OK’ and to side track the issue the customer is informed that they must get their PC checked or the telephone lines may be faulty. SO THE CUSTOMER GOES FOR A SIX. It was only one senior executive at Chennai customer care desk, who was kind to inform that YES the system is not working well and even the technicians are not confirming when all will be OK. He also confirmed that he would direct the staff to pass correct information to the customers when contacted. DELHI OFFICE IS UNDER THE SPELL OF SOME NON-FUNCTIONING BOSS AND NOTHING FUNCTIONS WELL HERE.
(ii) Feedback and complaints are not attended to immediately. Actually complaints are hardly replied and when the reply is received it is vague.
(iii) THE INTERNET CONNECTION FACES LARGE NUMBER OF PROBLEMS.
(aa) Once connected the internet connection get disconnected a number of
times and have to be reconnected. Customer losing time left/money on
each reconnect. IT IS NOT AN EFFICIENT INETRNET SERVICE.
(bb) Landline connectivity speed is very low at times not allowing opening of
Yahoo/hotmail and even Sify at times. It has direct reflection on
WAY2TALK. That fails to open/function.
(cc) SIFY has failed to incorporate system to avoid loss to the customer.
ANY LONG TIME PROBLEM SHOULD PROVIDE AN ADDED TIME
PERIOD, to the left over usage time period of the customer.

WAY2TALK

(a) The service is erratic and works on its own convenience or will. Sadly it fails to work at the right moment. EVEN WHEN CONNECTED THE SOUND QUALITY AND CONTINUATION IS NOT GOOD.
(b) Service is dependent on the internet connection speed and fails to function when the speed is low.
© call@way2talk fails to connect 99.999%. Hence internet connection is required by the customer to make use of this service.
(d) Charges without connecting have been affected in past and matter reported a number of times. STARNGELY DURING ONE SUCH REPORTING THE SIFY REPRESENTATIVE FROM DELHI OFFICE CONFIRMED THAT OUT OF FOUR SUCH OVERCHARGES REPORTED, ONE IS CORRECT. When one time false charging can be executed by the SIFY software system, why it can’t be done more number of times? Only SIFY administration can tell.
(e) ADDRESS BOOK ON WAY2TALK ? “Service will be available soon” is the writing on this facility. EVEN FOUR YEARS ARE NOT BEEN ABLE TO COVER “SOON”.

BROAD BAND

Years we have waited hoping to avail better services through SIOFY BROAD BAND LINE at NOIDA. Initially it was provided to some of the multiple flats buildings in one or two sectors. Now when it has been made available SIFY has hardly bothered to use discretion in selecting the provider of this service. Seems no one does a little of home work or study the area to do the needful.

(a) The individual running a small defamed TV cable service and may not stand the
scrutiny to be a reliable service provider. THUS ULTIMATELY THE CUSTOMERS
MAY SUFFER AND LOOSE THEIR INITIAL INSTALLATION CHARGES BEING
POCKETED BY THE PROVIDER. Or they may have to continue availing the poor
Quality service and response for ever.
(b) While SIFY has appointed the BROAD BAND CABLE INTERNET brand
ambassador to provide this service, SIFY administration has not bothered to form
certain terms & conditions between the appointed service provider and the customer.
Corrupt practices by the appointed SIFY service provider can not be ruled out. e.g.
The provider will charge Rs.100/- as maintenance charges for the month the Broad
Band Service is not availed by the customer. WELL AND GOOD. But no such term
Is endorsed by him in black and white. He is free to change such unwritten terms at
Own will and discretion. IS NOT SATYAM COMMITED A BREACH OF TRUST
WITH HIS CUSTOMERS AND HAVE FAILED TO SAFE GUARD THEIR INTEREST
WHILE THEY AVAIL THIS SIFY FACILITY??
( C) lack of interest and proper staff, with the provider is evident that he had been un-
able to attend to a new customer for the last ten days (even to collect his money
and provide activation). WHAT CUSTOMER CARE THE PROVIDER WILL
EXTEND, AFTER THE MONEY IS RECEIVED AT HIS END, IS LEFT TO ONES
IMAGINATIONS. AND YOUR JUDGEMENT OFCOURSE.

This is what awaits the fate of a SIFY customer. SIFY which claims national and international standards. Mr Ramaraj may consider these point and we hope to draw positive response. CUSTOMER NEED TO BE PROVIDED VALUE TO MONEY SERVICE AND CUSTOMERCARE. CUSTOMER INTERESTS BE SAFE GUARDED AT ALL LEVELS INCLUDING WHILE APPOINTING FRANCHISES OR SERVICE PROVIDERS.

With best regards.

Yours truly

Lt Col Rattan S. Serohi Ex



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52 Comments to “Some more non-satisfied Sify Broadband customers”

  1. Gautam | August 7th, 2004 at 12:25 am

    I lookin for an alternative to Sify in Hyd. I am new here can anyone help me out? I am curtrently using Indicom but i am not satified the speed it maxxs out @ ~80kbps

  2. Gautam | August 7th, 2004 at 10:55 am

    I lookin for an alternative to Sify in Hyd. I am new here can anyone help me out? I am curtrently using Indicom but i am not satified the speed it maxxs out @ ~80kbps

  3. kumar | October 13th, 2004 at 11:35 am

    I have recently subscribed to Sify Broadband Internet connection with an unlimited plan (Rs 615/-)and I must say I am very satisfied with the kind of service you are providing AT YOUR END. Your excellent service is definitely consistent with the goodwill Sify has in the market. However, I would like to bring to your notice a small problem I and other consumers have been facing AT OUR END. I believe officially you are not charging any amount other than the package rate inclusive of service tax but AT MY END as a consumer, I and many others in this zone are being charged Rs. 200/- in addition to the package amount for sake of line maintenance by the CTO (Skyline communication) in Mehrauli, New Delhi area and that makes a very competitive package very exorbitant and an annoying expenditure. So, I would request the concerned authority to take note of this discrepancy. Thanks.

  4. kumar | October 13th, 2004 at 10:05 pm

    I have recently subscribed to Sify Broadband Internet connection with an unlimited plan (Rs 615/-)and I must say I am very satisfied with the kind of service you are providing AT YOUR END. Your excellent service is definitely consistent with the goodwill Sify has in the market. However, I would like to bring to your notice a small problem I and other consumers have been facing AT OUR END. I believe officially you are not charging any amount other than the package rate inclusive of service tax but AT MY END as a consumer, I and many others in this zone are being charged Rs. 200/- in addition to the package amount for sake of line maintenance by the CTO (Skyline communication) in Mehrauli, New Delhi area and that makes a very competitive package very exorbitant and an annoying expenditure. So, I would request the concerned authority to take note of this discrepancy. Thanks.

  5. Santhosh | October 17th, 2004 at 07:10 am

    Hi All,

    Whatever broadband we subscribe in india, it will suck. After going to Tokyo, Japan, I had the opputunity to experience Yahoo Broadband and it is over a telephone line. The speed is 45MBps and averages out to 30MBps. After being through all this India is in the Stone age when it comes to internet.

    Thanks

  6. Santhosh | October 17th, 2004 at 05:40 pm

    Hi All,

    Whatever broadband we subscribe in india, it will suck. After going to Tokyo, Japan, I had the opputunity to experience Yahoo Broadband and it is over a telephone line. The speed is 45MBps and averages out to 30MBps. After being through all this India is in the Stone age when it comes to internet.

    Thanks

  7. Ankur Raheja | October 18th, 2004 at 05:04 am

    Hi Sushubh, The list must include my name too :)

    Anway, I will really appreciate, if you could email me more negative points that you have against SIFY. And I would also like to refer to your website URL in my case in consumer court. Hope you have no objection to the use of URL.

  8. Ankur Raheja | October 18th, 2004 at 03:34 pm

    Hi Sushubh, The list must include my name too :)

    Anway, I will really appreciate, if you could email me more negative points that you have against SIFY. And I would also like to refer to your website URL in my case in consumer court. Hope you have no objection to the use of URL.

  9. Poonam | October 26th, 2004 at 11:26 am

    So many dissatified customers and Sify still doesn’t get the clue!

  10. Sushubh | October 26th, 2004 at 11:29 am

    they are milking while they can.

  11. Poonam | October 26th, 2004 at 09:56 pm

    So many dissatified customers and Sify still doesn’t get the clue!

  12. Sushubh | October 26th, 2004 at 09:59 pm

    they are milking while they can.

  13. Karthik | November 1st, 2004 at 09:54 am

    Screw these a******s. Over the past week, I’ve had just about 20 mins online… It’s got some problem or the other… and customercare? I don’t think it exists. These’re the sickest F***S there ever could be…

    Thanks

  14. Karthik | November 1st, 2004 at 09:24 pm

    Screw these a******s. Over the past week, I’ve had just about 20 mins online… It’s got some problem or the other… and customercare? I don’t think it exists. These’re the sickest F***S there ever could be…

    Thanks

  15. Ankur Raheja | November 8th, 2004 at 12:32 pm

    Sushubh, do you have any idea about Nitin’s location or have his email ID. I need to contact him.

  16. Sushubh | November 8th, 2004 at 12:37 pm

    nope. i used Thunderbird for mails and committed a small mistake. ended up losing up everything. :(

  17. Ankur Raheja | November 8th, 2004 at 01:00 pm

    No Problem!!! But hope you are sending me something through post.
    The main thing is your signature, as I am already including many of your testimonials.

    Plus I request everybody, who feels like claiming anything against SIFY, please join in where ever you are in India.
    Ofcourse, this is the last chance, as case is going to be filed within a week’s time. Get in touch soon.

    Let’s fight for the justice!!!

  18. Ankur Raheja | November 9th, 2004 at 12:02 am

    Sushubh, do you have any idea about Nitin’s location or have his email ID. I need to contact him.

  19. Sushubh | November 9th, 2004 at 12:07 am

    nope. i used Thunderbird for mails and committed a small mistake. ended up losing up everything. :(

  20. Ankur Raheja | November 9th, 2004 at 12:30 am

    No Problem!!! But hope you are sending me something through post.
    The main thing is your signature, as I am already including many of your testimonials.

    Plus I request everybody, who feels like claiming anything against SIFY, please join in where ever you are in India.
    Ofcourse, this is the last chance, as case is going to be filed within a week’s time. Get in touch soon.

    Let’s fight for the justice!!!

  21. anirban | December 27th, 2004 at 11:38 pm

    One of the cable operator in Tollichowki Galaxy theater area asking me RS-1500/- to give a connection.
    Can anyone help me out what I have to do where all over Hyderabad the charge is Rs-500/- max????
    Contact me +919885216283

  22. anirban | December 28th, 2004 at 11:08 am

    One of the cable operator in Tollichowki Galaxy theater area asking me RS-1500/- to give a connection.
    Can anyone help me out what I have to do where all over Hyderabad the charge is Rs-500/- max????
    Contact me +919885216283

  23. Suvodip | April 2nd, 2005 at 03:19 am

    Well, I hate sify because:
    I am one of the large number of consumers who crave for high download speed for mass downloads. So when i saw satyam iway “broadband” i was kind of elated. I knew that my time was coming and at last I would be able to download a linux cd of 500 mb or so. Little I knew that i knew nothing.I went to the iway and got a cold reception, well not talking about the AC! But then when I got the download speed for the first time, I was amazed. 24kbps. Thins amazement lasted for about 10sec, by which time the download rate went down to 3-4kbps. I rest my case. Sify is NOT a broadband. And this is one of the modern corporate which is making a nuisance of itself by providing wrong information about the “broadband”. I used to hate Satyam Dial up connection. Now sify, I mean i am about to burst. I so fuck1n6 hate sify. Fuc you iway. Go to the dogs plz! I hate u and ur iways.

  24. Suvodip | April 2nd, 2005 at 02:49 pm

    Well, I hate sify because:
    I am one of the large number of consumers who crave for high download speed for mass downloads. So when i saw satyam iway “broadband” i was kind of elated. I knew that my time was coming and at last I would be able to download a linux cd of 500 mb or so. Little I knew that i knew nothing.I went to the iway and got a cold reception, well not talking about the AC! But then when I got the download speed for the first time, I was amazed. 24kbps. Thins amazement lasted for about 10sec, by which time the download rate went down to 3-4kbps. I rest my case. Sify is NOT a broadband. And this is one of the modern corporate which is making a nuisance of itself by providing wrong information about the “broadband”. I used to hate Satyam Dial up connection. Now sify, I mean i am about to burst. I so fuck1n6 hate sify. Fuc you iway. Go to the dogs plz! I hate u and ur iways.

  25. hari krishna | May 2nd, 2005 at 09:52 pm

    hi all,
    here iam one more consumer cheated by sify.i purchased a 48kbps unlimited broadband pack from sify.and they are cutting out 3to 4 days from my account every 24hrs.when contacted customer care they say u r allowed to download only 150mb/day which is surprising as its not mentioned anywhere.when i told them that they say if u have a problem u can mail to customer care.my 1month connection will now be over in under 20 days.they have not mentioned this clause any where,so it accounts to cheating the consumer and i plan to go to court and also see if any news agency would look into my problem and go public as this is not happening to me but to a lot of sify costomers…

  26. hari krishna | May 3rd, 2005 at 08:22 am

    hi all,
    here iam one more consumer cheated by sify.i purchased a 48kbps unlimited broadband pack from sify.and they are cutting out 3to 4 days from my account every 24hrs.when contacted customer care they say u r allowed to download only 150mb/day which is surprising as its not mentioned anywhere.when i told them that they say if u have a problem u can mail to customer care.my 1month connection will now be over in under 20 days.they have not mentioned this clause any where,so it accounts to cheating the consumer and i plan to go to court and also see if any news agency would look into my problem and go public as this is not happening to me but to a lot of sify costomers…

  27. Steve | July 17th, 2005 at 08:34 am

    Hi all,

    I’ve had Sify for 2 months (foolishly took a 3 month contract). Of that 2 months, it has been working for around 10 days - despite daily calls and emails to customer support, and around 6 visits from their cable guys.

    Dodgy Eth hub install

    Half the time I get no link (on the ethernet cable), because the dodgy install of their hubs means that every time there is a gush of wind, the power goes off on these hubs. The remainder of the time, their gateway seems to be down.

    Using hathway as main ISP now, so far so good.

    /steve

  28. Steve | July 17th, 2005 at 07:04 pm

    Hi all,

    I’ve had Sify for 2 months (foolishly took a 3 month contract). Of that 2 months, it has been working for around 10 days - despite daily calls and emails to customer support, and around 6 visits from their cable guys.

    Dodgy Eth hub install

    Half the time I get no link (on the ethernet cable), because the dodgy install of their hubs means that every time there is a gush of wind, the power goes off on these hubs. The remainder of the time, their gateway seems to be down.

    Using hathway as main ISP now, so far so good.

    /steve

  29. Priyank | July 19th, 2005 at 01:29 pm

    I am having a better Idea Mail to All you friends, about you dissatisfaction about sify and advice them not use Sify also tell them to send the mail to all your friends. CC the mail to sify in this wy sify can find after a month sify can have 100% of Prospact customer loss.

  30. Priyank | July 19th, 2005 at 11:59 pm

    I am having a better Idea Mail to All you friends, about you dissatisfaction about sify and advice them not use Sify also tell them to send the mail to all your friends. CC the mail to sify in this wy sify can find after a month sify can have 100% of Prospact customer loss.

  31. Chandrasekhar | July 21st, 2005 at 09:09 am

    I am not at all happy with the services provided in Noida. From the past 1 week iam trying to get the connection but not successfully. All the time I am informed that in the next 6 hours you will get the connection. My sincere advice never go for sify broadband seeing their service plans.

  32. Chandrasekhar | July 21st, 2005 at 07:39 pm

    I am not at all happy with the services provided in Noida. From the past 1 week iam trying to get the connection but not successfully. All the time I am informed that in the next 6 hours you will get the connection. My sincere advice never go for sify broadband seeing their service plans.

  33. pawan sehrawat | August 5th, 2005 at 07:08 am

    Hey all . I have also faced the pathetic service by sify. but, recently Dishnet wireless has launched their service in our region that is chennai. its really amazing. they were the pioneers in DSL technology and are again pioneering in next big thing in telecom “Wimax”. they use wimax tech to provide internet to your premises .its really great . if you want to feel this experience ,you can go to any barista coffee shop near you.Hope they will come up with their service in your city also .

  34. pawan sehrawat | August 5th, 2005 at 05:38 pm

    Hey all . I have also faced the pathetic service by sify. but, recently Dishnet wireless has launched their service in our region that is chennai. its really amazing. they were the pioneers in DSL technology and are again pioneering in next big thing in telecom “Wimax”. they use wimax tech to provide internet to your premises .its really great . if you want to feel this experience ,you can go to any barista coffee shop near you.Hope they will come up with their service in your city also .

  35. Mukesh Chauhan | August 23rd, 2005 at 05:51 am

    I am looking for a good ISP frustated with SIFY’s services. I never got through any of their listed customer servcice phone numbers. I bough a package for 3 month for Rs. 1000/- and half of it got wasted because their connection was out most of the time. Speed was very frustating too. Actually I never got the connection when there was a need. Any help is appreciated.

  36. Mukesh Chauhan | August 23rd, 2005 at 04:21 pm

    I am looking for a good ISP frustated with SIFY’s services. I never got through any of their listed customer servcice phone numbers. I bough a package for 3 month for Rs. 1000/- and half of it got wasted because their connection was out most of the time. Speed was very frustating too. Actually I never got the connection when there was a need. Any help is appreciated.

  37. sayan ghosh | September 9th, 2005 at 01:09 am

    there r no ac in sify in howrah maidan

  38. sayan ghosh | September 9th, 2005 at 11:39 am

    there r no ac in sify in howrah maidan

  39. Rahul_Sunshine | October 2nd, 2005 at 10:04 am

    Can anyone tell mw the new url to download sify’s bb client te old url was
    http://210.18.2.19:81/downloaddialer.php

  40. Rahul_Sunshine | October 2nd, 2005 at 08:34 pm

    Can anyone tell mw the new url to download sify’s bb client te old url was
    http://210.18.2.19:81/downloaddialer.php

  41. sathya | January 12th, 2006 at 11:35 pm

    POOR / WORSE / WORST SERVICE BY SIFY BROADBAND

    Hello all,

    This is sathya and I wish to tell some of the problems I�m facing with the SIFY BROADBAND. I bought a new sify broadband connection from one of their dealers / Franchisee at Arumbakkam, Chennai on July and is said to me that the connection will be received in 3 days. But I received connection only after 5 days. First itself there is very slow in their process of connecting the cable.
    After getting connection, I was told by their dealer / Franchisee that they may be contacted directly if any problem arises regarding connectivity. I informed them many times but I don�t have any complaint number. And finally I was continuously not able to connect them for 16 days. In the middle of those days, when I contacted their customer care office I have been informed that my problem will be solved in 12 working hours and that itself took more than a week for them to reconnect my connection. I don�t know whether the Sify works for their dealer / franchisee or the dealer / franchisee work for the sify and still I�m not able to determine who is the boss amongst them.
    And again from December end to the middle of January i.e., within a period of 20 days, I complained the customer care of Sify about 6 times for continous disconnection while browsing (Always the same error : Check with local cable network and unable to reach the gateway) but that was not solved till now by them. They are only eager in their money making but not doing the work well and good. If the work is done well I think there will not be any disconnection and I don�t need to call their customer care frequently. They gave only temporary solution and not a permanent solution. The customer care of Sify always says that they are only complaint receiving team and they have to contact their technical team regarding each and every complaint and they were not able to give me an exact scenario of my complaint. And I hope that in my area these problem occurs again and again and the Sify dealer / Franchisee is careless and even Sify customer care is careless on my complaints. The Sify team should know how to make connections without disconnectivity and they should learn a lesson atleast after seeing this.
    As an ISP their job is to give continous internet connection without disconnectivity every second i.e.,60*60*24*7 without fail but they failed to do that. One of their representative said, there is some problem at the connection point and problem is due to that only. But they are not giving me permanent solution even after knowing that problem. Why cant they think of that before when I asked for new connection (Only money is their motive at that time). After paying initial amount for connection, they didn�t even install any other external devices like modem etc, as a property of our own. Its just a cable running inside and outside for their connection.
    I bought Sify broadband to just browse and explore all and for games and to relax a bit. But that itself has became a burden to me and it gets me in high tentions resulting no peace of mind. I request that I may be advised how to file a Consumer case against them by telling the mistakes in detail about them and their dealer / Franchisee and how can I claim money due to mental embarrassment by them for their poor / worse / worst service and also how to teach them a lesson while giving connection to another persons.

  42. sathya | January 13th, 2006 at 11:05 am

    POOR / WORSE / WORST SERVICE BY SIFY BROADBAND

    Hello all,

    This is sathya and I wish to tell some of the problems I�m facing with the SIFY BROADBAND. I bought a new sify broadband connection from one of their dealers / Franchisee at Arumbakkam, Chennai on July and is said to me that the connection will be received in 3 days. But I received connection only after 5 days. First itself there is very slow in their process of connecting the cable.
    After getting connection, I was told by their dealer / Franchisee that they may be contacted directly if any problem arises regarding connectivity. I informed them many times but I don�t have any complaint number. And finally I was continuously not able to connect them for 16 days. In the middle of those days, when I contacted their customer care office I have been informed that my problem will be solved in 12 working hours and that itself took more than a week for them to reconnect my connection. I don�t know whether the Sify works for their dealer / franchisee or the dealer / franchisee work for the sify and still I�m not able to determine who is the boss amongst them.
    And again from December end to the middle of January i.e., within a period of 20 days, I complained the customer care of Sify about 6 times for continous disconnection while browsing (Always the same error : Check with local cable network and unable to reach the gateway) but that was not solved till now by them. They are only eager in their money making but not doing the work well and good. If the work is done well I think there will not be any disconnection and I don�t need to call their customer care frequently. They gave only temporary solution and not a permanent solution. The customer care of Sify always says that they are only complaint receiving team and they have to contact their technical team regarding each and every complaint and they were not able to give me an exact scenario of my complaint. And I hope that in my area these problem occurs again and again and the Sify dealer / Franchisee is careless and even Sify customer care is careless on my complaints. The Sify team should know how to make connections without disconnectivity and they should learn a lesson atleast after seeing this.
    As an ISP their job is to give continous internet connection without disconnectivity every second i.e.,60*60*24*7 without fail but they failed to do that. One of their representative said, there is some problem at the connection point and problem is due to that only. But they are not giving me permanent solution even after knowing that problem. Why cant they think of that before when I asked for new connection (Only money is their motive at that time). After paying initial amount for connection, they didn�t even install any other external devices like modem etc, as a property of our own. Its just a cable running inside and outside for their connection.
    I bought Sify broadband to just browse and explore all and for games and to relax a bit. But that itself has became a burden to me and it gets me in high tentions resulting no peace of mind. I request that I may be advised how to file a Consumer case against them by telling the mistakes in detail about them and their dealer / Franchisee and how can I claim money due to mental embarrassment by them for their poor / worse / worst service and also how to teach them a lesson while giving connection to another persons.

  43. mhasib | February 28th, 2006 at 09:21 am

    Guys, any one please sugggest which is a good ISP in hyderabad, after going through this website of information on SIFY, Iam frightened to even dial customer care of SIFY for the reason that nothing is going to happen and what ever solution you want, you do it yourself kind of attitude really sucks, and as one of the visitor of the website has mentioned that india is still in Stone age period is a Golden statement !!!!!!!!!

  44. mhasib | February 28th, 2006 at 08:51 pm

    Guys, any one please sugggest which is a good ISP in hyderabad, after going through this website of information on SIFY, Iam frightened to even dial customer care of SIFY for the reason that nothing is going to happen and what ever solution you want, you do it yourself kind of attitude really sucks, and as one of the visitor of the website has mentioned that india is still in Stone age period is a Golden statement !!!!!!!!!

  45. SSU | March 11th, 2006 at 03:43 am

    Sify is a headache, shitty service. With BSNL broadband giving all the private ISP players giving a run for their money, one would think the ISPs would upgrade their service to a much more efficient level, but you would be surprised to know that Sify is taking it all very coolly. A friend of mine has a BSNL broadband basic serive (surfing pkg of 400 MB limit) but even then the local Tele exchange officer himself came and checked and rectified the problem when this friend of mine complained of not getting proper connection…go figure, one of the most laid back depts of India is giving such good service and look at Sify. They will send 2 different sets of people to collect money from one end of mumbai to the other, but when it comes to service, they will give you lame excuses like 1. We will look into it.
    2. We are looking into it.
    3. The techical team is looking into it.
    4. It is a local hardware problem.
    5. Our local technical team is looking into it.

    Pathetic service.

    Sify subscribers beware, you will only get 15 days’ of internet surfiing hours from a month’s package of unlimited service package.

  46. SSU | March 11th, 2006 at 03:13 pm

    Sify is a headache, shitty service. With BSNL broadband giving all the private ISP players giving a run for their money, one would think the ISPs would upgrade their service to a much more efficient level, but you would be surprised to know that Sify is taking it all very coolly. A friend of mine has a BSNL broadband basic serive (surfing pkg of 400 MB limit) but even then the local Tele exchange officer himself came and checked and rectified the problem when this friend of mine complained of not getting proper connection…go figure, one of the most laid back depts of India is giving such good service and look at Sify. They will send 2 different sets of people to collect money from one end of mumbai to the other, but when it comes to service, they will give you lame excuses like 1. We will look into it.
    2. We are looking into it.
    3. The techical team is looking into it.
    4. It is a local hardware problem.
    5. Our local technical team is looking into it.

    Pathetic service.

    Sify subscribers beware, you will only get 15 days’ of internet surfiing hours from a month’s package of unlimited service package.

  47. raja | April 1st, 2006 at 02:20 pm

    i want to know how to get sify net connection in tamil nadu. i am living in tiruvannamalai.is it possible to get net connection. how muct for net connection i have to pay.

  48. raja | April 2nd, 2006 at 01:50 am

    i want to know how to get sify net connection in tamil nadu. i am living in tiruvannamalai.is it possible to get net connection. how muct for net connection i have to pay.

  49. SSU | April 4th, 2006 at 04:02 am

    Go for BSNL broadband or any other service. Sify is the most pathetic service available in the name of hi-speed internet connection. All you will be doing is spending your money, energy, losing your peace of mind for a very very bad service. Sify CTO’s take Rs. 50 per computer from a cybercafe who illegally use their home package products and get speeds up to 20 to 30 kbps while home users spend money and get speeds of 0.2 to 0.5 kbps, i.e., less than 1 kbps which is worse than a dialup speed. Go for other broadband services if you can. Do not suffer like me.

  50. SSU | April 4th, 2006 at 02:32 pm

    Go for BSNL broadband or any other service. Sify is the most pathetic service available in the name of hi-speed internet connection. All you will be doing is spending your money, energy, losing your peace of mind for a very very bad service. Sify CTO’s take Rs. 50 per computer from a cybercafe who illegally use their home package products and get speeds up to 20 to 30 kbps while home users spend money and get speeds of 0.2 to 0.5 kbps, i.e., less than 1 kbps which is worse than a dialup speed. Go for other broadband services if you can. Do not suffer like me.

  51. karan | February 29th, 2008 at 05:00 am

    A bunch of idiots running this shit called sify broadband.These son of are decoits. thet loot people.no service no speed nothing. absolutely nothing. this organozation should b sealed.

  52. karan | February 29th, 2008 at 04:30 pm

    A bunch of idiots running this shit called sify broadband.These son of are decoits. thet loot people.no service no speed nothing. absolutely nothing. this organozation should b sealed.

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