Tags: Other ISPs, Sify Broadband, Tata
A friend who is already using Tata Indicom phone services has his outgoing restricted since August 12 due to lack of payment of dues which were paid on August 10. 24 hrs, it is still blocked.
A friend who wanted a new connection got the instrument. Waited for 2 days for it to get activated. Then was informed that he got the wrong connection. They delivered him a phone that was meant for someone else. So, he will have to wait for more time to get the connection which he should have got within 1 day with activation in 8 hours.
I don’t know whether I, on Sify Broadband should consider myself lucky!
I got a tata indicom internet pack for 100 hrs valid till 19.sep.05 , i found an user id and pass word given in a slip pinned inside the pack and i was unable to connect by using the login id with my present dial-up-networking , i have contacted the customer care number found in the same slip (9244403504)but voice replys switched off, i got this pack from AR shopee , periyanaickenpalayam , coimbatore – 20. on 14.mar.05 and my mobil no. 9894351044 , kindly do the needful.
I got a tata indicom internet pack for 100 hrs valid till 19.sep.05 , i found an user id and pass word given in a slip pinned inside the pack and i was unable to connect by using the login id with my present dial-up-networking , i have contacted the customer care number found in the same slip (9244403504)but voice replys switched off, i got this pack from AR shopee , periyanaickenpalayam , coimbatore – 20. on 14.mar.05 and my mobil no. 9894351044 , kindly do the needful.
Why do you bother to post here? Do you think it will really make a difference? Do you think they care? They have our money. End of story. It’s just another Indian big idea with no disciplined, maintained infrastructure…
Why do you bother to post here? Do you think it will really make a difference? Do you think they care? They have our money. End of story. It’s just another Indian big idea with no disciplined, maintained infrastructure…
so i should be just like you? sit on my ass in my chair and curse in my head? sorry sir, we like to tell the truth. and it does not matter whether you like it or not.
so i should be just like you? sit on my ass in my chair and curse in my head? sorry sir, we like to tell the truth. and it does not matter whether you like it or not.
True Cynthia. It is democracy here. Frankly if you feel that that you dont like this, you are free to leave!
I cant just sit back and see these companies loot people. Someone somewhere has to reflect the whole mess in clear daylight. Sorry. I feel that it has to be me!
True Cynthia. It is democracy here. Frankly if you feel that that you dont like this, you are free to leave!
I cant just sit back and see these companies loot people. Someone somewhere has to reflect the whole mess in clear daylight. Sorry. I feel that it has to be me!
I Have taken new Tata Indicaom connection in August 2004.roblem : Since last 10 days incomming phone is the bedroom of the house is not through. Announcement to the caller is the phone is out of coverage area. In the Drawing room the phone acceps incomming calls. Outgoing calles does not materilises from the Bedroom.
Weak signal appears to be reason.
Contacted Tata Indicom HelpLine on 1516 on 21/05/2005 at 9:50 AM to lodged complaint. Ms Geeta attended the phone on helpline side. I was made to wait for 15 minutes still She refused to give Complaint Number. She asked me to take instrument to Indicom Dealer for reprogramming.
I wonder there is system of complnt number be give to the coustomer. Please inform me if Tata Indicom is going to solve this problem or customers are left high and dry?
I Have taken new Tata Indicaom connection in August 2004.roblem : Since last 10 days incomming phone is the bedroom of the house is not through. Announcement to the caller is the phone is out of coverage area. In the Drawing room the phone acceps incomming calls. Outgoing calles does not materilises from the Bedroom.
Weak signal appears to be reason.
Contacted Tata Indicom HelpLine on 1516 on 21/05/2005 at 9:50 AM to lodged complaint. Ms Geeta attended the phone on helpline side. I was made to wait for 15 minutes still She refused to give Complaint Number. She asked me to take instrument to Indicom Dealer for reprogramming.
I wonder there is system of complnt number be give to the coustomer. Please inform me if Tata Indicom is going to solve this problem or customers are left high and dry?
Since two months, my phone also has the same problem. Anybody who tries to call gets the message “Out of Coverage Area”. And i cannot make the outgoing call. I am lodging complaint 5 times a day and i get the reply that it will be attended in 24 hours. That 24 hours has not come till date. Now we should not expect anything from TATA. If anybody is planning to go for TATA INDICOM. BEWARE!!!!!!!!!!!! they are making us fools
Since two months, my phone also has the same problem. Anybody who tries to call gets the message “Out of Coverage Area”. And i cannot make the outgoing call. I am lodging complaint 5 times a day and i get the reply that it will be attended in 24 hours. That 24 hours has not come till date. Now we should not expect anything from TATA. If anybody is planning to go for TATA INDICOM. BEWARE!!!!!!!!!!!! they are making us fools
TATA is very good service
TATA is very good service
My mobile entered in grase period on 4th of june upto 3rd i had 401 rs bal.i rechard it on 6th june and found zero rupee bal.How it could be ?Plz clearify it.Its your regular business to cheat customers .My no is 9234877479
My mobile entered in grase period on 4th of june upto 3rd i had 401 rs bal.i rechard it on 6th june and found zero rupee bal.How it could be ?Plz clearify it.Its your regular business to cheat customers .My no is 9234877479
Dear Sir/Madam,
On 24/06/2005 again the usuage has exorbitant increased to 157.99
which is just impossible as we are restricting our usage and monitoring
on daily basis.
Despite of our regular follow ups no action has been taken by
Tata Indicom Broadband to findout what is the reason behind
for such drastically increase?
No technical person had contacted till now regarding this issue.
Tata Indicom Broadband customer support people only
say the standard message ‘Your complaint has been given
someone will call you up with in 24 hours’.
This is the support we hope from “TATA” a reputated name
from which we are using the services.
Kindly look into the matter immediately.
Thanking you,
Yours sincerely
(Sanjeev Sharma)
For GUJARAT BOROSIL LIMITED
—– Original Message —–
From: “hotmail”
To:
Sent: Friday, June 24, 2005 2:25 PM
Subject: Abnormal Traffic on Daily Basis – !! URGENT !!
> Dear Sir/Madam,
>
> On 23/06/2005 the uasge was 139.00 MB
>
> As we are restricting our usuage activities, even then the usuage it shows
> is 139.0 MB.
>
> Kindly look into this matter.
>
>
> Thanking You,
>
>
> Yours Truly,
>
>
> Sanjeev Sharma
>
> for GUJARAT BOROSIL LIMITED
>
>
>
>
>
> —– Original Message —–
> From: “hotmail”
> To:
> Sent: Thursday, June 23, 2005 12:02 PM
> Subject: Abnormal Traffic on Daily Basis – !! URGENT !!
>
>
> > Dear Sir/Madam,
> >
> > On 26/05/2005 the uasge was 228.00 MB
> > On 07/06/2005 the uasge was 128.00 MB
> > On 08/05/2005 the uasge was 82.00 MB
> > On 09/06/2005 the uasge was 40.00 MB
> > On 10/06/2005 the uasge was 37.15 MB
> > On 11/06/2005 the uasge was 47.22 MB
> > On 13/06/2005 the uasge was 35.41 MB
> > On 14/06/2005 the uasge was 37.73 MB
> > On 15/06/2005 the uasge was 54.00 MB
> >
> > On 20/06/2005 the uasge was 61.00 MB
> >
> >
> > On 21/06/2005 the uasge was 99.0 MB.Even on 22/06/2005 the usage has gone
> > up
> > to 112.0 MB, where the sever problem was existing from 3 to 4 hours form
> > your side.
> >
> > We have strictly restricted our usage and keeping a track on our usage on
> > daily basis.
> >
> > We don’t understand even then why there is so huge usage?
> >
> > My complaints nos. are 1909579 & 1915445.
> >
> >
> > Kindly check from your side.
> >
> > Thanking You,
> >
> >
> >
> > Yours Truly,
> >
> >
> > Sanjeev Sharma
> >
> > for GUJARAT BOROSIL LIMITED
> > > >
> >
> >
> >
> >
> > —– Original Message —–
> > From: customerservice@vsnl.co.in
> > To: gujaratborosil@eth.net
> > Sent: Thursday, 23 June, 2005 4:45 AM
> > Subject: Alert – Abnormal Traffic
> >
> >
> > Dear Customer,
> >
> > We have noticed an abnormal traffic consumption of 112.0 MB in your
> account
> > on 22-6-2005
> > which is more compared to your normal traffic.
> >
> > Please monitor your operations and also check your systems for possible
> > virus attack as a safety measure.
> >
> > If your utilization of bandwidth on this particular date is valid, please
>
> > ignore this system generated mail.
> >
> >
> > VSNL Customer Care
> > ——————————–
> >
> > >
> > > —– Original Message —–
> > > From:
> > > To:
> > > Sent: Wednesday, 22 June, 2005 11:49 AM
> > > Subject: Alert – Abnormal Traffic
> > >
> > >
> > > > Dear Sir/Madam,
> > > >
> > > > Our previous usage per month was always around 500 MB.
> > > > From the month of May 2005, it has increased drastrically.
> > > > It was more than 1,100 MB.
> > > >
> > > > We have been using Mcafee ASAP software as an antivirus tool.
> > > > Since the time we have installed Mcafee ASAP, we have never faced
> > > > any virus problem.
> > > >
> > > > We had a talks with Mcafee ASAP people for the changes of virus
> > > > attached, or high useage because of Virus. They denied about it.
> > > >
> > > > We have made all checks to control the usage from our side and
> > > > keeping a track of daily usage, by which still the usage should be
> > > > around 500 MB only.
> > > >
> > > > Even on 21/06/2005, we tried to make usage less and even
> > > > tried to change the password from our side. Even then the
> > > > usuage we got was 99 MB.
> > > >
> > > > If this kind of usage we are continiously going to get, then
> > > > we will have only the option to discontinue the services of
> > > > TATA Broadband services.
> > > >
> > > >
> > > > Kindly check from your side which the checks & controls of virus
> > > > and try to find out why the so much usage is increasing.
> > > >
> > > >
> > > > Thanking You,
> > > >
> > > >
> > > >
> > > > Yours Truly,
> > > >
> > > >
> > > > Sanjeev Sharma
> > > >
> > > > for GUJARAT BOROSIL LIMITED
Dear Sir/Madam,
On 24/06/2005 again the usuage has exorbitant increased to 157.99
which is just impossible as we are restricting our usage and monitoring
on daily basis.
Despite of our regular follow ups no action has been taken by
Tata Indicom Broadband to findout what is the reason behind
for such drastically increase?
No technical person had contacted till now regarding this issue.
Tata Indicom Broadband customer support people only
say the standard message ‘Your complaint has been given
someone will call you up with in 24 hours’.
This is the support we hope from “TATA” a reputated name
from which we are using the services.
Kindly look into the matter immediately.
Thanking you,
Yours sincerely
(Sanjeev Sharma)
For GUJARAT BOROSIL LIMITED
—– Original Message —–
From: “hotmail” <sanjeev_sharma2k>
To: <customerservice>
Sent: Friday, June 24, 2005 2:25 PM
Subject: Abnormal Traffic on Daily Basis – !! URGENT !!
> Dear Sir/Madam,
>
> On 23/06/2005 the uasge was 139.00 MB
>
> As we are restricting our usuage activities, even then the usuage it shows
> is 139.0 MB.
>
> Kindly look into this matter.
>
>
> Thanking You,
>
>
> Yours Truly,
>
>
> Sanjeev Sharma
>
> for GUJARAT BOROSIL LIMITED
>
>
>
>
>
> —– Original Message —–
> From: “hotmail” </customerservice></sanjeev_sharma2k><sanjeev_sharma2k>
> To: <customerservice>
> Sent: Thursday, June 23, 2005 12:02 PM
> Subject: Abnormal Traffic on Daily Basis – !! URGENT !!
>
>
> > Dear Sir/Madam,
> >
> > On 26/05/2005 the uasge was 228.00 MB
> > On 07/06/2005 the uasge was 128.00 MB
> > On 08/05/2005 the uasge was 82.00 MB
> > On 09/06/2005 the uasge was 40.00 MB
> > On 10/06/2005 the uasge was 37.15 MB
> > On 11/06/2005 the uasge was 47.22 MB
> > On 13/06/2005 the uasge was 35.41 MB
> > On 14/06/2005 the uasge was 37.73 MB
> > On 15/06/2005 the uasge was 54.00 MB
> >
> > On 20/06/2005 the uasge was 61.00 MB
> >
> >
> > On 21/06/2005 the uasge was 99.0 MB.Even on 22/06/2005 the usage has gone
> > up
> > to 112.0 MB, where the sever problem was existing from 3 to 4 hours form
> > your side.
> >
> > We have strictly restricted our usage and keeping a track on our usage on
> > daily basis.
> >
> > We don’t understand even then why there is so huge usage?
> >
> > My complaints nos. are 1909579 & 1915445.
> >
> >
> > Kindly check from your side.
> >
> > Thanking You,
> >
> >
> >
> > Yours Truly,
> >
> >
> > Sanjeev Sharma
> >
> > for GUJARAT BOROSIL LIMITED
> > > >
> >
> >
> >
> >
> > —– Original Message —–
> > From: customerservice@vsnl.co.in
> > To: gujaratborosil@eth.net
> > Sent: Thursday, 23 June, 2005 4:45 AM
> > Subject: Alert – Abnormal Traffic
> >
> >
> > Dear Customer,
> >
> > We have noticed an abnormal traffic consumption of 112.0 MB in your
> account
> > on 22-6-2005
> > which is more compared to your normal traffic.
> >
> > Please monitor your operations and also check your systems for possible
> > virus attack as a safety measure.
> >
> > If your utilization of bandwidth on this particular date is valid, please
>
> > ignore this system generated mail.
> >
> >
> > VSNL Customer Care
> > ——————————–
> >
> > >
> > > —– Original Message —–
> > > From: <gujaratborosil>
> > > To: </gujaratborosil></customerservice><customerservice>
> > > Sent: Wednesday, 22 June, 2005 11:49 AM
> > > Subject: Alert – Abnormal Traffic
> > >
> > >
> > > > Dear Sir/Madam,
> > > >
> > > > Our previous usage per month was always around 500 MB.
> > > > From the month of May 2005, it has increased drastrically.
> > > > It was more than 1,100 MB.
> > > >
> > > > We have been using Mcafee ASAP software as an antivirus tool.
> > > > Since the time we have installed Mcafee ASAP, we have never faced
> > > > any virus problem.
> > > >
> > > > We had a talks with Mcafee ASAP people for the changes of virus
> > > > attached, or high useage because of Virus. They denied about it.
> > > >
> > > > We have made all checks to control the usage from our side and
> > > > keeping a track of daily usage, by which still the usage should be
> > > > around 500 MB only.
> > > >
> > > > Even on 21/06/2005, we tried to make usage less and even
> > > > tried to change the password from our side. Even then the
> > > > usuage we got was 99 MB.
> > > >
> > > > If this kind of usage we are continiously going to get, then
> > > > we will have only the option to discontinue the services of
> > > > TATA Broadband services.
> > > >
> > > >
> > > > Kindly check from your side which the checks & controls of virus
> > > > and try to find out why the so much usage is increasing.
> > > >
> > > >
> > > > Thanking You,
> > > >
> > > >
> > > >
> > > > Yours Truly,
> > > >
> > > >
> > > > Sanjeev Sharma
> > > >
> > > > for GUJARAT BOROSIL LIMITED</customerservice></sanjeev_sharma2k>
Better not get connection from TATA indicom broadband as they are not punctual in giving connection
Better not get connection from TATA indicom broadband as they are not punctual in giving connection
dear sanjeev and whoever visits the site
i’m facing the same problem as you are. from the first day of connection itself its showing a high amount of usage without me using the internet at all.i’ve a 512 Kbps 1Gb line. everyday my consumption shoots to .1Gb.i’ve given a complain to them, but nobody has come to fix it.they say that its a virus problem.i’ve formatted the system and also loaded new antivirus. but i’m getting no relief from the exorbitant usage that it’s showing.in true words they’re frauds and cheaters, who want to eat the consumers money.it’s a shame that a leading company of india TATA is earning money through such unscrupulous means.its a shame and a disgrace.
dear sanjeev and whoever visits the site
i’m facing the same problem as you are. from the first day of connection itself its showing a high amount of usage without me using the internet at all.i’ve a 512 Kbps 1Gb line. everyday my consumption shoots to .1Gb.i’ve given a complain to them, but nobody has come to fix it.they say that its a virus problem.i’ve formatted the system and also loaded new antivirus. but i’m getting no relief from the exorbitant usage that it’s showing.in true words they’re frauds and cheaters, who want to eat the consumers money.it’s a shame that a leading company of india TATA is earning money through such unscrupulous means.its a shame and a disgrace.
I bought a TATA Indicom walky phone at Gurgaon thinking that it would give an A -class service.But to my dismay, leave apart good service, in the last one and a half months, the phone has got locked 15 times on the one plea or the other. All documents have been provided yet the problem persists. Since 24 Sept, the otgoing calls have been barred. Towards this, the DSA of TATA phone keeps telling me on the several calls that I’ve made to him, that due to technical glitch, all outgoing calls from Fraidabad, Delhi, Guragon on Tata Indicom phones are out of order. But till today i.e. 26/9/05, I cannot make the outgoing calls. What a shady service? I’m not even informed about the address of Customer CAre Manager at TATAs when I ask the DSA.
I bought a TATA Indicom walky phone at Gurgaon thinking that it would give an A -class service.But to my dismay, leave apart good service, in the last one and a half months, the phone has got locked 15 times on the one plea or the other. All documents have been provided yet the problem persists. Since 24 Sept, the otgoing calls have been barred. Towards this, the DSA of TATA phone keeps telling me on the several calls that I’ve made to him, that due to technical glitch, all outgoing calls from Fraidabad, Delhi, Guragon on Tata Indicom phones are out of order. But till today i.e. 26/9/05, I cannot make the outgoing calls. What a shady service? I’m not even informed about the address of Customer CAre Manager at TATAs when I ask the DSA.
Well guys…
I have gone through each message here. I am planning to become authorised distributor for INDICOM Services in my area (near mumbai). And will try my best to provide the best what I can do from my end. BUT I am a bit scared about their support. Anyways … If i will become the distributor, I will try to see such problems. Thank you all. Its a great help.
Well guys…
I have gone through each message here. I am planning to become authorised distributor for INDICOM Services in my area (near mumbai). And will try my best to provide the best what I can do from my end. BUT I am a bit scared about their support. Anyways … If i will become the distributor, I will try to see such problems. Thank you all. Its a great help.
Previous | Next | Back to Messages Printable View – Full Headers
DeleteReplyForwardMove…
This message is not flagged. [ Flag Message - Mark as Unread ]
Date: Mon, 17 Oct 2005 05:37:40 +0100 (BST) Add to Address Book
From: “rahul singh”
Subject: Fwd: Unresolved – 47 day old complaint ! / Pay damages
To: customercare.del@tatatel.co.in
Kindly be advised copy of the complaint is beeing forwarded to:
Telecom Regulatory Authority of India:For The Attn Of APS/CMD
Ministry oF Consumer Affairs:For The Attn Of OSD To MoCA
Note: forwarded message attached.
————————————————————————–
Latest Update:Recieved a call on 14/10/05 from Ms Suchi Tel No.55558807,advising that as the signals are very week in the area / address where the phone is installed therefore she would issue necessary instructions to get the instrument changed. This one would be with an additional antena thereby restricting our mobility of carrying the instruments from one room to another room. Despite agreeing to her lobsided offer till date it is a pathetic state of affair.If you peole are not in a position to handle the issue then just withdraw the services& refund the total amount with interest.
Till 13/10/05 the calls were beeng available in the incomming mode . Now even that facility has been with drawn.
————————————————————————–
Attention TATA INDICOM WALKY .- Consumer Affairs Deptt- Plz Rfr Our( complaint Nos-20475684,20532094,20590410- provided by your Ms. Kaur etc.) various calls to yr coustomer support, earlier e-mails & 14 visits by various representatives in approx past 40 days.( Most recent beeing one Mr Ram on 06/10/05 at 2:30 Pm)Balance 13 names of yr exec,with respective dates and timings with their remarks can be be made available to you if required.This connection belongs to a retired Joint Director of Ministry of Defence. Either activate it refund the total amount-asap.
Your carelessness & incompetent service has braught harassment ,inconveniance and misery to a retd.class 1 gazeted officer of Govt of India. Rfr Govt. charter viz a viz Sr Citizen ,and various court rulings in such matters when produced before div. bench of consumer affairs-
Followings are the relevent details.
One cant even dial your customer care deptt from the telephone. Out going have been barred w.e.f 1st Sept 05.The pre recorded msg says that this fcility is not available on your telephone.
Most propably The tower No:Not Alotted./ The E.S.N.No. Not Assigned.
Billing Add. Mr S.R.Singh,11-D, Janhit Appartments, Sector -9,Rohini,New Delhi
Tel No:011-55637388 /WS SGL RATE PLAN. Model No.LSP-340.
A/c.No.202219661
Bill No.128235451
BILL Date.28/9
Bill Period:26/8 to 25/9
Cr.Limit.1500/-
Paid Rs 984/-Vide Cheque No.439700 Dt.30/09/05 ,drawn on SBI Bank Nirman Bhavan Branch -Favouring TATA Teleservices A/cNo.-202219661
Payment Includes Usage Charges,Monthly Rentals,DL Intra City Shifting charges with different exchange W.S-06/09/05,
Alternate No. Rahul -9810077956.
Plz do the need ful. Phone out of order since 01/Sept/05
—————————————————————————————–
Latest update:13/10/05
Further to the above plz be advised that one Mr Manish Malhotra visited to note down the parameters of the telephone again on 12/10/05 at 1:45 pm. He after talking to ome Mr. Chandan over telephone made us speak to him to explain the nature of complaint.Mr Chandan’s tel No.:55558168/9212141567. This visit wos sponcered by your Raja Grden associate.
——————————————————————————–
——————————————————————————–
Yahoo! India Matrimony: Find your partner now.
Forwarded Message [ Download File | Save to Yahoo! Briefcase ]
Date: Thu, 13 Oct 2005 05:49:38 +0100 (BST)
From: “rahul singh”
Subject: Unresolved – 43 day old complaint ! / Pay damages
To: customercare.del@tatatel.co.in
HTML Attachment [ Download File | Save to Yahoo! Briefcase ]
Attention TATA INDICOM WALKY .- Consumer Affairs Deptt- Plz Rfr Our( complaint Nos-20475684,20532094,20590410- provided by your Ms. Kaur etc.) various calls to yr coustomer support, earlier e-mails & 14 visits by various representatives in approx past 40 days.( Most recent beeing one Mr Ram on 06/10/05 at 2:30 Pm)Balance 13 names of yr exec,with respective dates and timings with their remarks can be be made available to you if required.This connection belongs to a retired Joint Director of Ministry of Defence. Either activate it refund the total amount-asap.
Your carelessness & incompetent service has braught harassment ,inconveniance and misery to a retd.class 1 gazeted officer of Govt of India. Rfr Govt. charter viz a viz Sr Citizen ,and various court rulings in such matters when produced before div. bench of consumer affairs-
Followings are the relevent details.
One cant even dial your customer care deptt from the telephone. Out going have been barred w.e.f 1st Sept 05.The pre recorded msg says that this fcility is not available on your telephone.
Most propably The tower No:Not Alotted./ The E.S.N.No. Not Assigned.
Billing Add. Mr S.R.Singh,11-D, Janhit Appartments, Sector -9,Rohini,New Delhi
Tel No:011-55637388 /WS SGL RATE PLAN. Model No.LSP-340.
A/c.No.202219661
Bill No.128235451
BILL Date.28/9
Bill Period:26/8 to 25/9
Cr.Limit.1500/-
Paid Rs 984/-Vide Cheque No.439700 Dt.30/09/05 ,drawn on SBI Bank Nirman Bhavan Branch -Favouring TATA Teleservices A/cNo.-202219661
Payment Includes Usage Charges,Monthly Rentals,DL Intra City Shifting charges with different exchange W.S-06/09/05,
Alternate No. Rahul -9810077956.
Plz do the need ful. Phone out of order since 01/Sept/05
—————————————————————————————–
Latest update:13/10/05
Further to the above plz be advised that one Mr Manish Malhotra visited to note down the parameters of the telephone again on 12/10/05 at 1:45 pm. He after talking to ome Mr. Chandan over telephone made us speak to him to explain the nature of complaint.Mr Chandan’s tel No.:55558168/9212141567. This visit wos sponcered by your Raja Grden associate.
Previous | Next | Back to Messages Printable View – Full Headers
DeleteReplyForwardMove…
This message is not flagged. [ Flag Message - Mark as Unread ]
Date: Mon, 17 Oct 2005 05:37:40 +0100 (BST)
From: “rahul singh” <rahulsingh69> Add to Address Book
Subject: Fwd: Unresolved – 47 day old complaint ! / Pay damages
To: customercare.del@tatatel.co.in
Kindly be advised copy of the complaint is beeing forwarded to:
Telecom Regulatory Authority of India:For The Attn Of APS/CMD
Ministry oF Consumer Affairs:For The Attn Of OSD To MoCA
Note: forwarded message attached.
————————————————————————–
Latest Update:Recieved a call on 14/10/05 from Ms Suchi Tel No.55558807,advising that as the signals are very week in the area / address where the phone is installed therefore she would issue necessary instructions to get the instrument changed. This one would be with an additional antena thereby restricting our mobility of carrying the instruments from one room to another room. Despite agreeing to her lobsided offer till date it is a pathetic state of affair.If you peole are not in a position to handle the issue then just withdraw the services& refund the total amount with interest.
Till 13/10/05 the calls were beeng available in the incomming mode . Now even that facility has been with drawn.
————————————————————————–
Attention TATA INDICOM WALKY .- Consumer Affairs Deptt- Plz Rfr Our( complaint Nos-20475684,20532094,20590410- provided by your Ms. Kaur etc.) various calls to yr coustomer support, earlier e-mails & 14 visits by various representatives in approx past 40 days.( Most recent beeing one Mr Ram on 06/10/05 at 2:30 Pm)Balance 13 names of yr exec,with respective dates and timings with their remarks can be be made available to you if required.This connection belongs to a retired Joint Director of Ministry of Defence. Either activate it refund the total amount-asap.
Your carelessness & incompetent service has braught harassment ,inconveniance and misery to a retd.class 1 gazeted officer of Govt of India. Rfr Govt. charter viz a viz Sr Citizen ,and various court rulings in such matters when produced before div. bench of consumer affairs-
Followings are the relevent details.
One cant even dial your customer care deptt from the telephone. Out going have been barred w.e.f 1st Sept 05.The pre recorded msg says that this fcility is not available on your telephone.
Most propably The tower No:Not Alotted./ The E.S.N.No. Not Assigned.
Billing Add. Mr S.R.Singh,11-D, Janhit Appartments, Sector -9,Rohini,New Delhi
Tel No:011-55637388 /WS SGL RATE PLAN. Model No.LSP-340.
A/c.No.202219661
Bill No.128235451
BILL Date.28/9
Bill Period:26/8 to 25/9
Cr.Limit.1500/-
Paid Rs 984/-Vide Cheque No.439700 Dt.30/09/05 ,drawn on SBI Bank Nirman Bhavan Branch -Favouring TATA Teleservices A/cNo.-202219661
Payment Includes Usage Charges,Monthly Rentals,DL Intra City Shifting charges with different exchange W.S-06/09/05,
Alternate No. Rahul -9810077956.
Plz do the need ful. Phone out of order since 01/Sept/05
—————————————————————————————–
Latest update:13/10/05
Further to the above plz be advised that one Mr Manish Malhotra visited to note down the parameters of the telephone again on 12/10/05 at 1:45 pm. He after talking to ome Mr. Chandan over telephone made us speak to him to explain the nature of complaint.Mr Chandan’s tel No.:55558168/9212141567. This visit wos sponcered by your Raja Grden associate.
——————————————————————————–
——————————————————————————–
Yahoo! India Matrimony: Find your partner now.
Forwarded Message [ Download File | Save to Yahoo! Briefcase ]
Date: Thu, 13 Oct 2005 05:49:38 +0100 (BST)
From: “rahul singh” </rahulsingh69><rahulsingh69>
Subject: Unresolved – 43 day old complaint ! / Pay damages
To: customercare.del@tatatel.co.in
HTML Attachment [ Download File | Save to Yahoo! Briefcase ]
Attention TATA INDICOM WALKY .- Consumer Affairs Deptt- Plz Rfr Our( complaint Nos-20475684,20532094,20590410- provided by your Ms. Kaur etc.) various calls to yr coustomer support, earlier e-mails & 14 visits by various representatives in approx past 40 days.( Most recent beeing one Mr Ram on 06/10/05 at 2:30 Pm)Balance 13 names of yr exec,with respective dates and timings with their remarks can be be made available to you if required.This connection belongs to a retired Joint Director of Ministry of Defence. Either activate it refund the total amount-asap.
Your carelessness & incompetent service has braught harassment ,inconveniance and misery to a retd.class 1 gazeted officer of Govt of India. Rfr Govt. charter viz a viz Sr Citizen ,and various court rulings in such matters when produced before div. bench of consumer affairs-
Followings are the relevent details.
One cant even dial your customer care deptt from the telephone. Out going have been barred w.e.f 1st Sept 05.The pre recorded msg says that this fcility is not available on your telephone.
Most propably The tower No:Not Alotted./ The E.S.N.No. Not Assigned.
Billing Add. Mr S.R.Singh,11-D, Janhit Appartments, Sector -9,Rohini,New Delhi
Tel No:011-55637388 /WS SGL RATE PLAN. Model No.LSP-340.
A/c.No.202219661
Bill No.128235451
BILL Date.28/9
Bill Period:26/8 to 25/9
Cr.Limit.1500/-
Paid Rs 984/-Vide Cheque No.439700 Dt.30/09/05 ,drawn on SBI Bank Nirman Bhavan Branch -Favouring TATA Teleservices A/cNo.-202219661
Payment Includes Usage Charges,Monthly Rentals,DL Intra City Shifting charges with different exchange W.S-06/09/05,
Alternate No. Rahul -9810077956.
Plz do the need ful. Phone out of order since 01/Sept/05
—————————————————————————————–
Latest update:13/10/05
Further to the above plz be advised that one Mr Manish Malhotra visited to note down the parameters of the telephone again on 12/10/05 at 1:45 pm. He after talking to ome Mr. Chandan over telephone made us speak to him to explain the nature of complaint.Mr Chandan’s tel No.:55558168/9212141567. This visit wos sponcered by your Raja Grden associate.</rahulsingh69>
Sub: Harassment & undue charges
Sir
This is in reference to my phone number 9212011402. This is a Nokia handset model number-6385. From 20th oct 2005 this handset has been showing a no service sign because of changing of some software or PRL number from your side. I took this handset to the bright point , which has put up an estimate of Rs 700 for up grading the software. I have the number of few other people who are using the same handset and are facing the same problem from the very same date. I also went to your customer care centre located at Okhla new delhi and met Mr. Pankaj Pandey who is working as the floor in charge, his phone number-9212502873. the person was very uncooperative and he kept on taking the side of the bright point without giving due consideration to this thing that I had brought the other person with me a who has been facing the same problem.
Sir I had been a customer of Tata from last five years with almost 8 connections on my and my family members name. I had convinced many people to take up Tata connection for its honest and sincere Services.
but to my utter surprise when this kind of cheating is taking place right under you nose, I’m very sorry to say that I’m losing faith in Tata.
I hope some strong measures will be taken from your side to not only to stop such cheating and harassment of some honest customer’s like me. I’m also sending a copy of this letter to TRAI in order to look into the matter and stop such kind of harassment of ordinary customers.
Hoping for some concrete action from your side. my job number at the bright point is DEH-C112215
Thanking you
yours sincerely
Rajesh Sehgal
phone no-9212604416
9212011402
Sub:Unable to dial 121 sevice from mobile
Sir
This is in ref to my phone no 9212604416from which I am unable to make 121 calls to customer care from last 2 weeks.I had put up almost 10 complaints regarding that but to my surprise till today the problem has not been sorted out from your end.
This is an act of high inefficiency which shows the casual attitude of Tata to customers who are holding connections from atleast 5 years. Sir I think some immediate action will be taken from your side to rectify the problem at the earliest
Thanking you
yours sincerely
Rajesh Sehgal
phone no-9212604416
9212011402
Sub:Unable to dial 121 sevice from mobile
Sir
This is in ref to my phone no 9212604416from which I am unable to make 121 calls to customer care from last 2 weeks.I had put up almost 10 complaints regarding that but to my surprise till today the problem has not been sorted out from your end.
This is an act of high inefficiency which shows the casual attitude of Tata to customers who are holding connections from atleast 5 years. Sir I think some immediate action will be taken from your side to rectify the problem at the earliest
Thanking you
yours sincerely
Rajesh Sehgal
phone no-9212604416
9212011402
Sub: Harassment & undue charges
Sir
This is in reference to my phone number 9212011402. This is a Nokia handset model number-6385. From 20th oct 2005 this handset has been showing a no service sign because of changing of some software or PRL number from your side. I took this handset to the bright point , which has put up an estimate of Rs 700 for up grading the software. I have the number of few other people who are using the same handset and are facing the same problem from the very same date. I also went to your customer care centre located at Okhla new delhi and met Mr. Pankaj Pandey who is working as the floor in charge, his phone number-9212502873. the person was very uncooperative and he kept on taking the side of the bright point without giving due consideration to this thing that I had brought the other person with me a who has been facing the same problem.
Sir I had been a customer of Tata from last five years with almost 8 connections on my and my family members name. I had convinced many people to take up Tata connection for its honest and sincere Services.
but to my utter surprise when this kind of cheating is taking place right under you nose, I’m very sorry to say that I’m losing faith in Tata.
I hope some strong measures will be taken from your side to not only to stop such cheating and harassment of some honest customer’s like me. I’m also sending a copy of this letter to TRAI in order to look into the matter and stop such kind of harassment of ordinary customers.
Hoping for some concrete action from your side. my job number at the bright point is DEH-C112215
Thanking you
yours sincerely
Rajesh Sehgal
phone no-9212604416
9212011402
Sub:Unable to dial 121 sevice from mobile
Sir
This is in ref to my phone no 9212604416from which I am unable to make 121 calls to customer care from last 2 weeks.I had put up almost 10 complaints regarding that but to my surprise till today the problem has not been sorted out from your end.
This is an act of high inefficiency which shows the casual attitude of Tata to customers who are holding connections from atleast 5 years. Sir I think some immediate action will be taken from your side to rectify the problem at the earliest
Thanking you
yours sincerely
Rajesh Sehgal
phone no-9212604416
9212011402
Sub:Unable to dial 121 sevice from mobile
Sir
This is in ref to my phone no 9212604416from which I am unable to make 121 calls to customer care from last 2 weeks.I had put up almost 10 complaints regarding that but to my surprise till today the problem has not been sorted out from your end.
This is an act of high inefficiency which shows the casual attitude of Tata to customers who are holding connections from atleast 5 years. Sir I think some immediate action will be taken from your side to rectify the problem at the earliest
Thanking you
yours sincerely
Rajesh Sehgal
phone no-9212604416
9212011402
tata indicom is giving very unprofessional service.I booked a connection on 7th July.Cheque of Rs 1513/= was collected by co. within 2 days.Because of non-availaibility of connection,i cancelled my request and asked for refund on 15th September.But till today they have not refunded the amount . I have wasted so many telephone calls and time on them.Is anyone from TataIndicon listening??? Isn’t this height of unprofessionalism. Why should customers not approach Consumer Courts
tata indicom is giving very unprofessional service.I booked a connection on 7th July.Cheque of Rs 1513/= was collected by co. within 2 days.Because of non-availaibility of connection,i cancelled my request and asked for refund on 15th September.But till today they have not refunded the amount . I have wasted so many telephone calls and time on them.Is anyone from TataIndicon listening??? Isn’t this height of unprofessionalism. Why should customers not approach Consumer Courts
I got ‘115 kbps Tata indicom high speed internet connection’…….
But i gets only 10 or 20 kbps…………..sometimes may be once in
a month i get 60 or 70 kbps………
So u guys plzzzzz don tak tata indicom connection
I got ‘115 kbps Tata indicom high speed internet connection’…….
But i gets only 10 or 20 kbps…………..sometimes may be once in
a month i get 60 or 70 kbps………
So u guys plzzzzz don tak tata indicom connection
Sir,
I want to take new tata indicom prepaid connection.
I stay in Cherlapally(Hyd).Is there tower for tata indicom in Cherlapally
Sir,
I want to take new tata indicom prepaid connection.
I stay in Cherlapally(Hyd).Is there tower for tata indicom in Cherlapally
I was using tata ind since june 2003. on around may’05 I got exchanged my mobile set to LG 5235 .The said handset had stopped working on 21-6-05 within a short period of about five weeks of its purchase.I immediately visited their N-10 office and and formerly lodged a complaint.I was asked to visit Authorised Service Centre (Arham Infotech Pvt Ltd), Regal Bldg., New Delhi; So I visited their said Authorised Service Centre, and who reported that the handset had a major fault of Main Board and that it was going to take minimum at least 2-3 days or more for the set to repair. But I wanted the set to be replaced with a new one as it had been purchased hardly about five weeks back. I further stressed that Iwas without the mobile service and the handset and that I am suffering a lot in his business financially. My mobile service has been disrupted/discontinued by TATA INDICOM due to the faulty handset delivered to him by the company itself despite paying monthly bills in full without failure.
I purchase it becozcause I had seen the brochures of the company. Through such brochures, I was induced to purchase a handset. Such brochures contained misleading advertisements and induce public at large to purchase TATA INDICOM products which are not at all worthy of reliance.
5. That instead of replacing the handset, I was shocked to receive reply that as per policy of the Company, handset cannot be replaced. It would be pertinent to point out that your reply is totally contrary to the Warranty Certificate, issued by your Company. Serial No. 3 reads as under:-
â??DURING THE WARRANTY PERIOD, SELLER OR ITS AUTHORISED SERVICE NETWORK WILL REPAIR OR REPLACE, AT SELLERâ??S OPTION, THE PRODUCT OR ANY RELEVANT PARTS THEREOF IN THE EVENT THAT THE PRODUCT IS FOUND TO BE DEFECTIVE.â??
Thus to say that it is not the policy of the Company to replace the handset, is absolutely wrong and the Company has just tried to waylay the real issue of the provision of proper mobile service to our client. The above mentioned Warranty Certificate Condition clearly mentions that the Seller can replace the handset, if it opts to do so. Thus the policy of the Company can be moulded by it arbitrarily on its own whims and fancies, which is not at all warranted under the circumstances of the case, because the handset became completely unusable within a short period of about five weeks. Now I have sued them in consumer court .Plz give me more proofs
I was using tata ind since june 2003. on around may’05 I got exchanged my mobile set to LG 5235 .The said handset had stopped working on 21-6-05 within a short period of about five weeks of its purchase.I immediately visited their N-10 office and and formerly lodged a complaint.I was asked to visit Authorised Service Centre (Arham Infotech Pvt Ltd), Regal Bldg., New Delhi; So I visited their said Authorised Service Centre, and who reported that the handset had a major fault of Main Board and that it was going to take minimum at least 2-3 days or more for the set to repair. But I wanted the set to be replaced with a new one as it had been purchased hardly about five weeks back. I further stressed that Iwas without the mobile service and the handset and that I am suffering a lot in his business financially. My mobile service has been disrupted/discontinued by TATA INDICOM due to the faulty handset delivered to him by the company itself despite paying monthly bills in full without failure.
I purchase it becozcause I had seen the brochures of the company. Through such brochures, I was induced to purchase a handset. Such brochures contained misleading advertisements and induce public at large to purchase TATA INDICOM products which are not at all worthy of reliance.
5. That instead of replacing the handset, I was shocked to receive reply that as per policy of the Company, handset cannot be replaced. It would be pertinent to point out that your reply is totally contrary to the Warranty Certificate, issued by your Company. Serial No. 3 reads as under:-
â??DURING THE WARRANTY PERIOD, SELLER OR ITS AUTHORISED SERVICE NETWORK WILL REPAIR OR REPLACE, AT SELLERâ??S OPTION, THE PRODUCT OR ANY RELEVANT PARTS THEREOF IN THE EVENT THAT THE PRODUCT IS FOUND TO BE DEFECTIVE.â??
Thus to say that it is not the policy of the Company to replace the handset, is absolutely wrong and the Company has just tried to waylay the real issue of the provision of proper mobile service to our client. The above mentioned Warranty Certificate Condition clearly mentions that the Seller can replace the handset, if it opts to do so. Thus the policy of the Company can be moulded by it arbitrarily on its own whims and fancies, which is not at all warranted under the circumstances of the case, because the handset became completely unusable within a short period of about five weeks. Now I have sued them in consumer court .Plz give me more proofs
Hello every one ,my name is satya I am hyderabad India. Unfortunately I fell for one of the ads of TATAINDICOM BROAD BAND. I regret I opted for TATA INDICOM BROAD BAND,I opted and paid for the service on 3 rd dec 2005 but was installed 10 days later as against their initial commitment of coneection within 3 working days,
See my plight?
After getting connected initially
May be I cud browse for about 6 hrs till date,
The service so bad that u are never connected,
I would like to authenticate my description with my complaint no�s, they are
2785227
I wonder how can broadband operator today in India needs atleast 48 hrs to solve the problem, this was time required as I was told on the help line,
I don�t have the no�s of the next 3 complaints
280789
2813435
2822943
2830299
one can make out the no� of problems reported from the serial of complaint no� that it is approximately 45000 complaints in a month,
I feel I am being harassed , please don�t fall in to the trap of TATA INDICOM BROAD BAND ,I have a very bitter experience with them,
Hello every one ,my name is satya I am hyderabad India. Unfortunately I fell for one of the ads of TATAINDICOM BROAD BAND. I regret I opted for TATA INDICOM BROAD BAND,I opted and paid for the service on 3 rd dec 2005 but was installed 10 days later as against their initial commitment of coneection within 3 working days,
See my plight?
After getting connected initially
May be I cud browse for about 6 hrs till date,
The service so bad that u are never connected,
I would like to authenticate my description with my complaint no�s, they are
2785227
I wonder how can broadband operator today in India needs atleast 48 hrs to solve the problem, this was time required as I was told on the help line,
I don�t have the no�s of the next 3 complaints
280789
2813435
2822943
2830299
one can make out the no� of problems reported from the serial of complaint no� that it is approximately 45000 complaints in a month,
I feel I am being harassed , please don�t fall in to the trap of TATA INDICOM BROAD BAND ,I have a very bitter experience with them,
I am also getting charged by Tata for useage that is not happening. Once when I was out of the country, my laptop was not here and the modem switched off – yet they showed useage for a number of days. Again over a couple of days that I noticed when my laptop again was not here. They sent a technical support person who claimed they had fixed the problem but the useage still showed up on my account. Now it has happened again a month later. It throws into question their whole useage procedure not to mention their follow up and communication between departments (billing & technical support) BEWARE… and check your useage carefully. I am not from India but I can only imagine that slowly through forums such as these and making demands from customer support services that SLOWLY people like Tata will learn to handle customers concerns more effectively – sadly they have a long way to go.
I am also getting charged by Tata for useage that is not happening. Once when I was out of the country, my laptop was not here and the modem switched off – yet they showed useage for a number of days. Again over a couple of days that I noticed when my laptop again was not here. They sent a technical support person who claimed they had fixed the problem but the useage still showed up on my account. Now it has happened again a month later. It throws into question their whole useage procedure not to mention their follow up and communication between departments (billing & technical support) BEWARE… and check your useage carefully. I am not from India but I can only imagine that slowly through forums such as these and making demands from customer support services that SLOWLY people like Tata will learn to handle customers concerns more effectively – sadly they have a long way to go.
I have bag experience with TATA INDICOM broadband. Their helpline is NOT helpline, but generator of complain numbers with solutions.
To get help for similar problem, file complain at Consumer Online Resources & Empowerment Centre
http://www.core.nic.in
I have bag experience with TATA INDICOM broadband. Their helpline is NOT helpline, but generator of complain numbers with solutions.
To get help for similar problem, file complain at Consumer Online Resources & Empowerment Centre
http://www.core.nic.in
I have problem with my Tata Indicom Prepaid as they it is blocked or got blocked – no incoming though it is valid till August 2006.
I have problem with my Tata Indicom Prepaid as they it is blocked or got blocked – no incoming though it is valid till August 2006.
plice give me tata indicome internet service in new mobile phone what price what cost monthily , I am students so want to need for edutation enformation internet throw my mobile phone in my computer system , it is possable in your cunection. what is my minimum cost bear monthly or life time. give me information at my address
name dinesh prasad sharma
sector- 2/d Qr. 3-172 Street -06
bokaro steel city
plice give me tata indicome internet service in new mobile phone what price what cost monthily , I am students so want to need for edutation enformation internet throw my mobile phone in my computer system , it is possable in your cunection. what is my minimum cost bear monthly or life time. give me information at my address
name dinesh prasad sharma
sector- 2/d Qr. 3-172 Street -06
bokaro steel city
–
NAME :- JAGRUTI MISHRA
TATA PHONE NO:- 09225218279.
PERSONAL NO:- 09372424996
TATA ACC NO:-
200883190
ADDRESS:-
Jagruti Mishra,
Rly Qtr NO:- F/83 A Opp Rto Off,
Ajni,NAGPUR,
MAHARASHTRA – 440003
My Name is Madanmohan Mishra S/o Mrs J.Y Mishra and Mailing this request in the refrence to TATA INDICOM Coustomer Acc No:-200883190 & Ph No 9225218279.
I recieved a legal notice from TATA TELESERVICES MAHARASHTRA Ltd on 16 november 2006.
Core of the details given under the above said notice are as follows:-
Frm Ashiwinichandra And Associates.
1:- REF NO: BBD/NAG/30118
Date:- 28 Oct
Payment of Rs 433. Remaning on part of Coustomer Mrs J.Y. Mishra. In Acc No :- 200883190.
Notice also stated that payment should be done on or before 13 NOV or else necessary action should be taken From TATA TELE Ltd.
For your kind information, all dues to Acc No:- 200883190 are clear. I (Mrs J.Y.Mishra) Posses An NOC , an Acknoledgement and a payment and instrument surrender recipt. These documents will Be faxed and emailed to you on or before 22/11/2006. Also I recieved notice on 13 so I was not able to act on or till 16/11/2006.
Following are the details of the document i posses:-
PAYMENT RECIPT NO:-02005-06NAG62425
also consiisted a stamped no:-11555. date:-07/11/05.
Acknoledgement does not have any no, but dated :-07/11/05.
NOC:- No :- NGP/TTML/COLL/11/65
DATED:- 21-NOV-2005.
SENDER WAS:- Mr. Pinaki Sen,
Asst. Manager Customer Service (collections).
VISHNU VAIBHAV Bldg,
222, PALM ROAD, CIVIL LINES, NAGPUR.
NOC clearly stated that all dues and charges are cleared and this was full and final settelment.
The settelment was provided by G.M associates, Nagpur. Athu. collection Agency.
It is a requset That plesase see to it that no more notices arrive and no action is taken against us.
PLEASE SEE TO IT THAT FROM THE DATE OF RECEPTION OF THIS MESSAGE, NO BILL/ RECOVERY AGENT/ RECOVERY CALL SHOULD BE SEND/ COMITTED OR ELSE WE WILL BE VERY HAPPY TO FORWARD CASE TO THE CONSUMER COURT AND ALSO REPORT THE MATTER TO THE NEWS CHANNEL. IF U NEED THE CSANNED COPIES OF THE ABOVE CERTIFICATES, MAIL ME IMMIDIATELY. MY NEW NO IS 9890904696
m.y.mishra
–
NAME :- JAGRUTI MISHRA
TATA PHONE NO:- 09225218279.
PERSONAL NO:- 09372424996
TATA ACC NO:-
200883190
ADDRESS:-
Jagruti Mishra,
Rly Qtr NO:- F/83 A Opp Rto Off,
Ajni,NAGPUR,
MAHARASHTRA – 440003
My Name is Madanmohan Mishra S/o Mrs J.Y Mishra and Mailing this request in the refrence to TATA INDICOM Coustomer Acc No:-200883190 & Ph No 9225218279.
I recieved a legal notice from TATA TELESERVICES MAHARASHTRA Ltd on 16 november 2006.
Core of the details given under the above said notice are as follows:-
Frm Ashiwinichandra And Associates.
1:- REF NO: BBD/NAG/30118
Date:- 28 Oct
Payment of Rs 433. Remaning on part of Coustomer Mrs J.Y. Mishra. In Acc No :- 200883190.
Notice also stated that payment should be done on or before 13 NOV or else necessary action should be taken From TATA TELE Ltd.
For your kind information, all dues to Acc No:- 200883190 are clear. I (Mrs J.Y.Mishra) Posses An NOC , an Acknoledgement and a payment and instrument surrender recipt. These documents will Be faxed and emailed to you on or before 22/11/2006. Also I recieved notice on 13 so I was not able to act on or till 16/11/2006.
Following are the details of the document i posses:-
PAYMENT RECIPT NO:-02005-06NAG62425
also consiisted a stamped no:-11555. date:-07/11/05.
Acknoledgement does not have any no, but dated :-07/11/05.
NOC:- No :- NGP/TTML/COLL/11/65
DATED:- 21-NOV-2005.
SENDER WAS:- Mr. Pinaki Sen,
Asst. Manager Customer Service (collections).
VISHNU VAIBHAV Bldg,
222, PALM ROAD, CIVIL LINES, NAGPUR.
NOC clearly stated that all dues and charges are cleared and this was full and final settelment.
The settelment was provided by G.M associates, Nagpur. Athu. collection Agency.
It is a requset That plesase see to it that no more notices arrive and no action is taken against us.
PLEASE SEE TO IT THAT FROM THE DATE OF RECEPTION OF THIS MESSAGE, NO BILL/ RECOVERY AGENT/ RECOVERY CALL SHOULD BE SEND/ COMITTED OR ELSE WE WILL BE VERY HAPPY TO FORWARD CASE TO THE CONSUMER COURT AND ALSO REPORT THE MATTER TO THE NEWS CHANNEL. IF U NEED THE CSANNED COPIES OF THE ABOVE CERTIFICATES, MAIL ME IMMIDIATELY. MY NEW NO IS 9890904696
m.y.mishra
in our office the net connection is not functioning properly since the net has been installed,though regular complaints ve been filed there is no betterment.such a situation from tata company seems very serious regarding their custemer support.please attend the mater immedietly.
in our office the net connection is not functioning properly since the net has been installed,though regular complaints ve been filed there is no betterment.such a situation from tata company seems very serious regarding their custemer support.please attend the mater immedietly.
our office is regularly facing these net problem.. so i kindly request you to make immediate action.mind you that we are very much need off net service.. please do the above needs…
our office is regularly facing these net problem.. so i kindly request you to make immediate action.mind you that we are very much need off net service.. please do the above needs…
@Cynthia,
I’m sorry to say, its ‘nothing will change’ attitudes like yours which lead to apathy. To bring about a change in something you don’t like, requires time and perseverence. Simply complaining doesn’t change a situation
@Cynthia,
I’m sorry to say, its ‘nothing will change’ attitudes like yours which lead to apathy. To bring about a change in something you don’t like, requires time and perseverence. Simply complaining doesn’t change a situation
Please do not buy Tata Indicom Plug to Surf modem. It has a bug in it. The data usage will be shown as very low in the modem, but your bill will show a higher usage. Also frequent disconnections will happen if you go for a data based plan. Tata Indicom is spoiling all the goodwill generated by Tata. Their customer service sucks and all the guys even at the nodal office are the worst I had ever faced. They never want to solve any of your problems, but just want to get off the phone immediately away from our grievences.
Please do not buy Tata Indicom Plug to Surf modem. It has a bug in it. The data usage will be shown as very low in the modem, but your bill will show a higher usage. Also frequent disconnections will happen if you go for a data based plan. Tata Indicom is spoiling all the goodwill generated by Tata. Their customer service sucks and all the guys even at the nodal office are the worst I had ever faced. They never want to solve any of your problems, but just want to get off the phone immediately away from our grievences.
Yes,you should consider yourself lucky…:)
I have been so harassed by the sheer callousness of the tataindicom people,that i have no words.Oh,actually,i have several words..none that the people i’ve spoken to will understand-because of just how mind numbingly stupid and incompetent they are.
I paid a month ago,and since then,along with 4K,i lost all peace of mind and sanity.Have been calling their office 5 times a day,and they say they’ll call back,and obviously,don’t.If i go to the office,they say go to the main office.If i go to the main office they say go to the franchisee whom i paid.Excuses like verification failed because we called your residence number(which noone answered)and came for verification,so it got delayed,are given.Tell me,does it take a rocket scientist to figure out that if noone is answering the calls,there is noone at home?? Does one have to come over to verify that??Finally,after explaining(read screaming) our pitiable history with tataindicom to 15 different(but equally dumb and arrogant) “customer care executives” ,someone came to install the thing..but he didn’t get a demo tape,and claimed that he would come back tomorrow with it.Then some sales guy who is the “senior executive” whom i had spoken to in the afternoon(whose major flaw is his inability to answer simple yes-no questions)calls and reprimands me for not signing on a blank sheet and claiming that the demo tape is not necessary for installation.If i knew the nitty gritties of what stuff is necessary for installation i wouldn’t even need them now,would i?Isn’t the installation guy supposed to know?But no,i get yelled at by this sales manager or whatever,who isn’t responsible for my case but yet is taking interest.Who asked him to? I did not.I asked to speak to someone in charge.If he came and started talking to me,for me,he is in charge.Thats when i asked him who i could speak to who IS IN CHARGE,if he claims he isn’t,which is when he says talk to the franchisees again.I’m just caught in this web of lies,deceit and undue yelling at me,i don’t know how to get out of it.I’m sure they’re not going to give a refund,i know someone who got into tataindicom 2 years ago who still hasn’t got their refund.So now i’m financially drained,intellectually insulted,and tired of this crap.
So,for the greater good of the public,i have now decided to defame tataindicom as much as possible,and stop others from getting into this mess.I googled ‘tataindicom internet service’ and came to this page.Has your friend got his/her connection? I’m looking to form a support group for the oppressed,and possibly start a mass tort against tataindicom.
Do contact me at vinayakurtkoti@gmail.com if your interests concur with mine.
Regards,
Vinaya.
Yes,you should consider yourself lucky…:)
I have been so harassed by the sheer callousness of the tataindicom people,that i have no words.Oh,actually,i have several words..none that the people i’ve spoken to will understand-because of just how mind numbingly stupid and incompetent they are.
I paid a month ago,and since then,along with 4K,i lost all peace of mind and sanity.Have been calling their office 5 times a day,and they say they’ll call back,and obviously,don’t.If i go to the office,they say go to the main office.If i go to the main office they say go to the franchisee whom i paid.Excuses like verification failed because we called your residence number(which noone answered)and came for verification,so it got delayed,are given.Tell me,does it take a rocket scientist to figure out that if noone is answering the calls,there is noone at home?? Does one have to come over to verify that??Finally,after explaining(read screaming) our pitiable history with tataindicom to 15 different(but equally dumb and arrogant) “customer care executives” ,someone came to install the thing..but he didn’t get a demo tape,and claimed that he would come back tomorrow with it.Then some sales guy who is the “senior executive” whom i had spoken to in the afternoon(whose major flaw is his inability to answer simple yes-no questions)calls and reprimands me for not signing on a blank sheet and claiming that the demo tape is not necessary for installation.If i knew the nitty gritties of what stuff is necessary for installation i wouldn’t even need them now,would i?Isn’t the installation guy supposed to know?But no,i get yelled at by this sales manager or whatever,who isn’t responsible for my case but yet is taking interest.Who asked him to? I did not.I asked to speak to someone in charge.If he came and started talking to me,for me,he is in charge.Thats when i asked him who i could speak to who IS IN CHARGE,if he claims he isn’t,which is when he says talk to the franchisees again.I’m just caught in this web of lies,deceit and undue yelling at me,i don’t know how to get out of it.I’m sure they’re not going to give a refund,i know someone who got into tataindicom 2 years ago who still hasn’t got their refund.So now i’m financially drained,intellectually insulted,and tired of this crap.
So,for the greater good of the public,i have now decided to defame tataindicom as much as possible,and stop others from getting into this mess.I googled ‘tataindicom internet service’ and came to this page.Has your friend got his/her connection? I’m looking to form a support group for the oppressed,and possibly start a mass tort against tataindicom.
Do contact me at vinayakurtkoti@gmail.com if your interests concur with mine.
Regards,
Vinaya.
Location: Andheri (E), Bombay
ok, my story with tata indicom internet is very simple or very critical. I have been told its a limited 199 pack….free between 8pm to 8 am…speed 256…i thougt great…because in any way i come back from office after or around 8…..i got the service….now i hv got a bill of 990….imagine….i rarely use internet before 8 (some hours in the weekends…) but can that take my bill to 900…..???
The bill that i received does not have any detail into it…so i asked the sales guy who gave me the service (why I didnt ask customer service department?? Thats an another story…will write in the next paragraph)…so i asked the sales guy…who after consulting with his engineer friends (servicing guys are called engineers…fair enough…me not an engineer…i am sure engineering degree holders wont sulk)…so the sales guy after consulting with his engineer friend informed me about tataindicom.com. I logged in but could not get the itemised bill copy because it asks me to send an sms to 121 from my mobile….i could not get a response because i use vodafone, and tata management believes that everyone using their internet service will be having tata mobile…cool logic….
Now coming back to customer service or call center. i have been told its a 24 hr call center…but friends, try calling them in 022-67908000 (bombay no) after evening and no one will pick up up ur phone…i tested my patience and even waited for one hour and fifteen minutes….no one bothered…if u dont have a tata mobile phone the number is not toll free…
So, i went to office and try to speak with them in the normal office hours….yes…someone picked up after 15-20 minutes…..but she said she cant help me because i m not sitting infront of my computer…i told her i m in office….she said then go home and then call….i said i cant…she said ok call whenever u reach home…i said but u ppl dont pick up phones…i tried many times…she said we are 24*7 avaialble…i said ur sales guy told me to call at the day time becuase it seems no one is there at the office after evening…she said give me the sales guys name and phone number….i felt pity for the sales guy and did not inform her his name…anyway, after much cajoling and request, she agreed to send one ‘engineer’ to my place after office hours…the engineer came that night, checked the modem and said he cant do anything because he only checks the ‘Link’ light (there are 4 lights blink on the modem…power, link, data and lan)…so the specialized engineer went back. I prepared myself for another round of conversation for the next day….
The service is also not good…link goes down pretty often. I am used to see ‘destination not recahable’on the pinbox…sometimes it goes normal after 10-15 minutes…sometimes not……….
Location: Andheri (E), Bombay
ok, my story with tata indicom internet is very simple or very critical. I have been told its a limited 199 pack….free between 8pm to 8 am…speed 256…i thougt great…because in any way i come back from office after or around 8…..i got the service….now i hv got a bill of 990….imagine….i rarely use internet before 8 (some hours in the weekends…) but can that take my bill to 900…..???
The bill that i received does not have any detail into it…so i asked the sales guy who gave me the service (why I didnt ask customer service department?? Thats an another story…will write in the next paragraph)…so i asked the sales guy…who after consulting with his engineer friends (servicing guys are called engineers…fair enough…me not an engineer…i am sure engineering degree holders wont sulk)…so the sales guy after consulting with his engineer friend informed me about tataindicom.com. I logged in but could not get the itemised bill copy because it asks me to send an sms to 121 from my mobile….i could not get a response because i use vodafone, and tata management believes that everyone using their internet service will be having tata mobile…cool logic….
Now coming back to customer service or call center. i have been told its a 24 hr call center…but friends, try calling them in 022-67908000 (bombay no) after evening and no one will pick up up ur phone…i tested my patience and even waited for one hour and fifteen minutes….no one bothered…if u dont have a tata mobile phone the number is not toll free…
So, i went to office and try to speak with them in the normal office hours….yes…someone picked up after 15-20 minutes…..but she said she cant help me because i m not sitting infront of my computer…i told her i m in office….she said then go home and then call….i said i cant…she said ok call whenever u reach home…i said but u ppl dont pick up phones…i tried many times…she said we are 24*7 avaialble…i said ur sales guy told me to call at the day time becuase it seems no one is there at the office after evening…she said give me the sales guys name and phone number….i felt pity for the sales guy and did not inform her his name…anyway, after much cajoling and request, she agreed to send one ‘engineer’ to my place after office hours…the engineer came that night, checked the modem and said he cant do anything because he only checks the ‘Link’ light (there are 4 lights blink on the modem…power, link, data and lan)…so the specialized engineer went back. I prepared myself for another round of conversation for the next day….
The service is also not good…link goes down pretty often. I am used to see ‘destination not recahable’on the pinbox…sometimes it goes normal after 10-15 minutes…sometimes not……….
Tata Indicome Connection is worst connection. There is no timely service & always out of order. I advice not to take that connection.
I have problem is it my tata indicom prepaid, as they it blocked or got blocked no incoming tough it is valid to life time