Comments on: Airtel Broadband: Engineer visit to home to cost Rs. 100 per trip? http://sifybroadband.techwhack.com/765-airtel-broadband-absurdity India Broadband and Telecom Blog Fri, 27 Nov 2009 01:12:29 -0700 http://wordpress.org/?v=2.8.6 hourly 1 By: Jonty http://sifybroadband.techwhack.com/765-airtel-broadband-absurdity#comment-46081 Jonty Thu, 05 Jul 2007 16:37:11 +0000 http://sifybroadband.techwhack.com/765/airtel-broadband-absurdity/#comment-46081 Yup, they said the same thing to me on Customer support when i called them up today to enquire about connectivity. They said they will send over an executive and charges billed to me. But funny part is that internet in whole of Rajasthan (airtel) is not working for 2 days (4th july 07 onwards) on the pretext that some cable is cut and whole north india is not working.So SHOULD I PAY FOR THE VISIT? No way... let the buggers bills me and they will face me in the competent courts of India. This is sheer nuisance, they charge a monthly rental and this is their responsiblilty to keep the equipment up to date. Had i installed my own supplies they can bill me but all hardware and wires including modem and everything belongs to Airtel, they do not have any right to bill me for their services being substandard. Yup, they said the same thing to me on Customer support when i called them up today to enquire about connectivity. They said they will send over an executive and charges billed to me. But funny part is that internet in whole of Rajasthan (airtel) is not working for 2 days (4th july 07 onwards) on the pretext that some cable is cut and whole north india is not working.So SHOULD I PAY FOR THE VISIT? No way… let the buggers bills me and they will face me in the competent courts of India.

This is sheer nuisance, they charge a monthly rental and this is their responsiblilty to keep the equipment up to date. Had i installed my own supplies they can bill me but all hardware and wires including modem and everything belongs to Airtel, they do not have any right to bill me for their services being substandard.

]]> By: Jonty http://sifybroadband.techwhack.com/765-airtel-broadband-absurdity#comment-124747 Jonty Thu, 05 Jul 2007 16:37:11 +0000 http://sifybroadband.techwhack.com/765/airtel-broadband-absurdity/#comment-124747 Yup, they said the same thing to me on Customer support when i called them up today to enquire about connectivity. They said they will send over an executive and charges billed to me. But funny part is that internet in whole of Rajasthan (airtel) is not working for 2 days (4th july 07 onwards) on the pretext that some cable is cut and whole north india is not working.So SHOULD I PAY FOR THE VISIT? No way... let the buggers bills me and they will face me in the competent courts of India.<br><br>This is sheer nuisance, they charge a monthly rental and this is their responsiblilty to keep the equipment up to date. Had i installed my own supplies they can bill me but all hardware and wires including modem and everything belongs to Airtel, they do not have any right to bill me for their services being substandard. Yup, they said the same thing to me on Customer support when i called them up today to enquire about connectivity. They said they will send over an executive and charges billed to me. But funny part is that internet in whole of Rajasthan (airtel) is not working for 2 days (4th july 07 onwards) on the pretext that some cable is cut and whole north india is not working.So SHOULD I PAY FOR THE VISIT? No way… let the buggers bills me and they will face me in the competent courts of India.

This is sheer nuisance, they charge a monthly rental and this is their responsiblilty to keep the equipment up to date. Had i installed my own supplies they can bill me but all hardware and wires including modem and everything belongs to Airtel, they do not have any right to bill me for their services being substandard.

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