Sify Broadband, Net4India and Chip India :: All are enemies of my left over brains

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April 7th, 2004 Leave a comment Visited 73 times, 1 so far today

Has the entire world turned into my enemy?
Since the last 3 Days… Customer Support has made my life a mess.

Sify Broadband the biggest private broadband provider in India. Entire Saturday it was down. It goes down whenever there is a power cut in the region. It goes down at least 4 to 5 times a day for shorter duration almost everyday. Since last night it’s giving me ping backs at around 1400-1500 ms when the usual time duration is 1 ms. Sify people call me from Chennai asking if the problem is solved. I say yes it is, but within 5 minutes of the call, the problem reoccurs. The local guy don’t pick up the phone coz they don’t have a solution. They have 2 people to maintain the cable lines of the entire Panchkula region. The average response period has been 20+ hours in 3 months of my experience. So if you are looking for the service quality of Sify? Well, Sify can’t do anything… You need a decent cable walla.

Net4India. Another company full of assholes. I have had 2 years of displeasure dealing with them. They charge awful money for web space. Their mailing service (Mail4India) is pathetic. It has remained down for hours at a stretch for me. And the great thing about them is that whenever their mail service is down, so are their own websites. That is a pretty decent example of how reliable your sites will be if they are running on Net4India servers. Last year I had a case when they were charging old customers more for a similar package compared to new clients. They had no provision to downgrade a package I had so I had no option but to continue with a more expensive bloated package. This time, I applied for a domain registrar change, and they did not send me the confirmation mail at all that resulted in the failure of the transfer. I got a reply to my query on the day domain is supposed to get expired so even if there is a solution I can’t take it coz domain transfer itself takes more than a week time. They don’t offer a chance to cancel or continue with an order if the payment gateway is not working on first try. So you have to send a mail to the customer care asking to cancel the order so that you can again order the same package just because you want to pay using a credit card. This week I noticed another thing. All my queries asked in a polite manner were not responded on time. 1 query that was filled with mild expletives got me an instant reply. So, for disgruntled Net4India users, use my method to get the work done. Use the language you use in your friend circle, and you shall find a solution.

Chip. I loved the magazine when it was launched in India. Later it turned into another piece of crap when it was indianised and launched in a new avatar Digit. This month (or maybe last month, I don’t know I don’t care) the original magazine was re-launched. I went on the magazine site. The site looked like a mess. I noticed only 1 thing. The site was recommended for view on IE 5.5 and Netscape 4.x. Thought it was too stupid for a company that promoted intelligent computing. Wrote a mail suggesting them to make the site browser independent as I as a user no longer use any of the mentioned browsers. One of the editors replied saying he preferred opera over internet explorer, Firefox over opera and thought Avant browser to be the best. So, he preferred opera and Firefox over IE while his own site does not support these browsers. And the best he found was Avant, an IE clone which he did not like in the first place. My heart yells out: WTF.





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14 Comments

  1. #
    rajesh khanna
    October 31st, 2004 at 11:01 pm

    this guy better shift himself to US/Europe where he can earn millions by putting such claims for any service.

    Otherwise he should know how to adjust to indian standards.

    Reply to this comment
  2. #
    rajesh khanna
    November 1st, 2004 at 10:31 am

    this guy better shift himself to US/Europe where he can earn millions by putting such claims for any service.

    Otherwise he should know how to adjust to indian standards.

    Reply to this comment
  3. #
    Sushubh
    November 1st, 2004 at 01:35 am

    u guys are the reason they are still on indian standards. look at our mobile network, it is one of the best in the world. why? coz there is good competition and people ask for the best.

    why cannot i ask for the best services when it comes to broadband?

    Reply to this comment
  4. #
    Sushubh
    November 1st, 2004 at 01:05 pm

    u guys are the reason they are still on indian standards. look at our mobile network, it is one of the best in the world. why? coz there is good competition and people ask for the best.

    why cannot i ask for the best services when it comes to broadband?

    Reply to this comment
  5. #
    Party Animal
    November 21st, 2005 at 09:20 pm

    I agree with Sushubh. One should know what to demand especially when one is paying money. As for people with shit standards I dont care much about them. “How to adjust with Indian standards” is such a hollow generalization. Its about time some people saw some high quality in India.
    Sify Broadband is a corporation of thugs! I hope it loses itself in a hostile corporate takeover!

    Reply to this comment
  6. #
    Party Animal
    November 22nd, 2005 at 08:50 am

    I agree with Sushubh. One should know what to demand especially when one is paying money. As for people with shit standards I dont care much about them. “How to adjust with Indian standards” is such a hollow generalization. Its about time some people saw some high quality in India.
    Sify Broadband is a corporation of thugs! I hope it loses itself in a hostile corporate takeover!

    Reply to this comment
  7. #
    PeurtoMantis
    March 5th, 2007 at 12:08 pm

    I totally agree and endorse the remarks on 1) Sify BB, 2) Net4India & 3) Chip Mag:

    1)Sify BB STINKS to the North and South Pole andm upto the Moon!

    2)Net4India is manned by good for nothing idiots. In total frustration owing to my entire e-mail a/c of 5 mail-id's along with all in/out/sent/draft boxes being COMPLETELY wiped out with a bland notice saying “There are NO e-mail id's crested by you”, I decided to sue the bastards. I called the customer service and asked: “Who is the idiot calling himself the CEO of your company; Give me his name and mail address”. There was a shocked reply, “There is no body by that name here!”. I had to use an abusive word at this point and told him that I had no alternative but to file a suit against the company's CEO for criminal neglect and cheating and failure to prvide promised services. Needless to say, I got no info!

    2)

    Reply to this comment
  8. #
    PeurtoMantis
    March 5th, 2007 at 12:16 pm

    I totally agree and endorse the remarks on 1) Sify BB, 2) Net4India & 3) Chip Mag:

    1)Sify BB STINKS to the North and South Pole andm upto the Moon!

    2)Net4India is manned by good for nothing idiots. In total frustration owing to my entire e-mail a/c of 5 mail-id's along with all in/out/sent/draft boxes being COMPLETELY wiped out with a bland notice saying “There are NO e-mail id's crested by you”, I decided to sue the bastards. I called the customer service and asked: “Who is the idiot calling himself the CEO of your company; Give me his name and mail address”. There was a shocked reply, “There is no body by that name here!”. I had to use an abusive word at this point and told him that I had no alternative but to file a suit against the company's CEO for criminal neglect and cheating and failure to prvide promised services. Needless to say, I got no info!

    2)People like us must join-up and find out all details and sue the fellow AND the company for criminal neglect, cheating and not delivering the promised service. This case can be easily proved & won since there are problems galore at any given time with net4india web mail and domain services. It should be filed in the Consumer Court by hiring a good lwayer and you're done. In about 4 months the case will get over and the compensation amount claimed by you divided by 3 will be awarded to you. If the bast'd goes for an appeal, he has deposit 50% of the compensation with the court in CASH which can be claimed in full by you which the court will grant as per the relevant act of the law. If there are a dozen law suits like that, these Bast'ds will come to senses and CLOSEDOWN the company due to bad publicity and pressure.

    3)

    Reply to this comment
  9. #
    PeurtoMantis
    March 5th, 2007 at 12:36 pm

    3)I await eagerly for the great day when Net4India is completely wiped off the face of Earth! If it seems to you that Net4India takes great pains to hire terribly sub-standard software cranks exclusivedly for their trouble shooting / customer service / tech maintenance sections, it's 110% true! These Bast'ds are sadistic psychopathic dunces, nothing less.

    4) The CEO of this company should be jailed with double Life R.I. for wrecking so many businesses and private mailers by sheer negligence, ignorance and laziness besides being a dumbest stupid asshole of the millennium. I sincerely hope BinLaden hangs this wretched Bast'd upside down and prolongs his death for one whole year.

    5) Cumon, lets join up and send this fellow to jail(and then to oblivion!)
    =PMantis

    Reply to this comment
  10. #
    PeurtoMantis
    March 5th, 2007 at 11:38 pm

    I totally agree and endorse the remarks on 1) Sify BB, 2) Net4India & 3) Chip Mag:

    1)Sify BB STINKS to the North and South Pole andm upto the Moon!

    2)Net4India is manned by good for nothing idiots. In total frustration owing to my entire e-mail a/c of 5 mail-id’s along with all in/out/sent/draft boxes being COMPLETELY wiped out with a bland notice saying “There are NO e-mail id’s crested by you”, I decided to sue the bastards. I called the customer service and asked: “Who is the idiot calling himself the CEO of your company; Give me his name and mail address”. There was a shocked reply, “There is no body by that name here!”. I had to use an abusive word at this point and told him that I had no alternative but to file a suit against the company’s CEO for criminal neglect and cheating and failure to prvide promised services. Needless to say, I got no info!

    2)

    Reply to this comment
  11. #
    PeurtoMantis
    March 5th, 2007 at 11:46 pm

    I totally agree and endorse the remarks on 1) Sify BB, 2) Net4India & 3) Chip Mag:

    1)Sify BB STINKS to the North and South Pole andm upto the Moon!

    2)Net4India is manned by good for nothing idiots. In total frustration owing to my entire e-mail a/c of 5 mail-id’s along with all in/out/sent/draft boxes being COMPLETELY wiped out with a bland notice saying “There are NO e-mail id’s crested by you”, I decided to sue the bastards. I called the customer service and asked: “Who is the idiot calling himself the CEO of your company; Give me his name and mail address”. There was a shocked reply, “There is no body by that name here!”. I had to use an abusive word at this point and told him that I had no alternative but to file a suit against the company’s CEO for criminal neglect and cheating and failure to prvide promised services. Needless to say, I got no info!

    2)People like us must join-up and find out all details and sue the fellow AND the company for criminal neglect, cheating and not delivering the promised service. This case can be easily proved & won since there are problems galore at any given time with net4india web mail and domain services. It should be filed in the Consumer Court by hiring a good lwayer and you’re done. In about 4 months the case will get over and the compensation amount claimed by you divided by 3 will be awarded to you. If the bast’d goes for an appeal, he has deposit 50% of the compensation with the court in CASH which can be claimed in full by you which the court will grant as per the relevant act of the law. If there are a dozen law suits like that, these Bast’ds will come to senses and CLOSEDOWN the company due to bad publicity and pressure.

    3)

    Reply to this comment
  12. #
    PeurtoMantis
    March 6th, 2007 at 12:06 am

    3)I await eagerly for the great day when Net4India is completely wiped off the face of Earth! If it seems to you that Net4India takes great pains to hire terribly sub-standard software cranks exclusivedly for their trouble shooting / customer service / tech maintenance sections, it’s 110% true! These Bast’ds are sadistic psychopathic dunces, nothing less.

    4) The CEO of this company should be jailed with double Life R.I. for wrecking so many businesses and private mailers by sheer negligence, ignorance and laziness besides being a dumbest stupid asshole of the millennium. I sincerely hope BinLaden hangs this wretched Bast’d upside down and prolongs his death for one whole year.

    5) Cumon, lets join up and send this fellow to jail(and then to oblivion!)
    =PMantis

    Reply to this comment
  13. #
    Anu
    August 6th, 2008 at 01:25 pm

    I have applied for a domain transfer from net4india to godaddy. I have not received any emails from net4ndia about domain getting transferred away. Don’t know whether the transfer will happen or not.

    Reply to this comment
  14. #
    Anu
    August 6th, 2008 at 02:55 am

    I have applied for a domain transfer from net4india to godaddy. I have not received any emails from net4ndia about domain getting transferred away. Don't know whether the transfer will happen or not.

    Reply to this comment

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