Caretel Infotech to provide call center services to MTNL
Caretel Infotech has confirmed that they have bagged a two year long contract to provide call center services to government owned telecom giant MTNL.
The current contract is for 200 seats. Caretel said that they are going to help MTNL in controlling the costs on customer [...]

Airtel and Vodafone reportedly cut off support to repetitive customers!
Telecom service users on the India Broadband Forum have been reporting that both Airtel and Vodafone cut off connectivity to their customer support numbers for customers who calls in again and again.
The cut off period can last from a week to almost a fortnight.
While we agree [...]