Airtel launches NetXpert facility for their broadband users
Airtel has launched an advanced automated broadband care application called Airtel NetXpert for their broadband users. This troubleshooting application would be provided for free to their customers to help them experience a trouble free broadband experience.
Airtel NetXpert application would essentially come in a CD and consists of three [...]
Tata Broadband: Bad User Experience
Well, we get to hear about horror stories; ISP’s routinely trying to palm of customers for slow speeds or capping on the usage. This one is in the league of it’s own. And it pains even more when it comes from the house of Tata’s.
Well, to cut a long story [...]
VSNL Broadband: Reinventing itself?
After being panned here on this blog for next to nil customer response for dial up, VSNL was a forgotten “also ran”. Tata’s didn’t seem to have any customer orientation in place and it seemed to be floundering.
I was told that it’s Metro Ethernet plans were in place and it’s slowly scaling [...]
Reliance Broadband: More delays
Ho hum. We all know about it right?
Well, it seems that Reliance is extending its launch date by another 3 months. They do have commercial services in couple of cities but that too in isolated pockets and in “test phaseâ€.
Initially, they are launching/planning to launch Pre Paid landlines. To me, this [...]
Why BSNL Broadband is not revolutionary?
Here is a post from a very sensible member on the India Broadband Forum:
I guess some of us need to be clear about what broadband internet really means. So, please tell me why I should get rid of my dial up line and take broadband instead….this is what I think…; [...]
Reliance Broadband: Some details
I have taken a liberty from self-imposed hiatus here to break this news to all. From my insider sources in Reliance, it is reliably learnt that Reliance is stepping up services for Wireline and aims to go big in Broadband. Roughly in about 3 months time.
It all boils down to [...]
BSNL- Highhandedness
It has been extremely unfortunate that BSNL is acting in a highhanded manner. Little realizing that its actions are causing enough headache and delay at the consumer end.
My fight has been to highlight BSNL’s monopolistic policies- either here on this website or in the Government circles.
After waiting for long enough for any action on [...]
BSNL launches low cost Wi-Fi services
BSNL already has a broadband Internet service available widely around the country. The state run company is now aiming to conquer the Wi-Fi internet centers with low introductory tariffs and high-speed net access. The initial low tariffs would be applicable for the initial 3 months and would offer free [...]
BSNL drops Broadband Rates
Bharat Sanchar Nigam Limited (BSNL) has dropped the rates of their broadband service popularly known as the BSNL DataOne Broadband. The cut in the rates is 50% and the latest rates for the home plan having bandwidth of 256 kbps connections is just around Rs 250 per month instead of Rs 500 [...]
Delusional BSNL
Delusion can strike anyone but BSNL puts up a brave face every time it screws up. I had earlier mentioned that BSNL is getting aggressive over Broadband because it is loosing its subscriber base rapidly. People are fed up of the poor customer service; there seems to be no fixed up accountability in [...]
